Jira

Is there a "Best Practices" document for implementing the Service Desk that you can share?

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

The options on the left panel of my scrum/agile project changed without any notification. I used to have 'backlog, sprint, reports, components' and now i have 'issues, reports, releases, components'....

• Question
• jira
• jira-software

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

When navigating to any scrum board, the usual navigation is missing and I we see is project novigation image2016-10-26 11:11:16.png Thanks for any assistance. James

• Question
• cloud
• jira
• jira-cloud
• jira-core

I would like to create a sub-task of a sub-task. Is there an add-on that will help?

• Question
• sub-task

I dont know why, but i cant manage to set up that all users see assigne on create issue form. Some users see the filed, but others cant.   NOTE: They have the permission to assign users

• Question
• jira
• jira-administration
• jira-software

• Question
• condition
• jira
• jira-core
• transition
• validator
• +1 more tag...

Is is possible to add a quick filter to a JIRA Core board? I would like to create a quick filter for each component. The text filtering doesn't work for these because it operates on the issue title t...

• Question
• cloud
• filter
• jira
• jira-cloud
• jira-core
• +1 more tag...

Hi to All, We want to define the best infrastructure topology matched to our JIRA implementation. We are thinking and planning to install JIRA Software + Servicedesk + Confluence in Azure. Is the...

• Question
• jira
• jira-administration
• jira-core

They were there yesterday but now I can't switch between Kanban and Backlog boards.  Today, both the Kanban link and the Backlog link are gone.

• Question
• cloud
• jira
• jira-cloud
• jira-core

We're trying to set up JHD so that customers (individuals) can raise tickets by sending an email, see updates about their ticket in their email inbox, and update the ticket, all without having t...

• Question
• email
• issue
• jira
• update

...mail notification for any public comments Assignee & Watchers DO NOT receive an email notification when a comment is added even though Notification Helper states they should Any troubleshooting t...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

how to configure field such a way that the choice is dependent on other field?           I have a field called "Entity", it has "Alpha" & "Beta" as V...

• Question
• jira
• jira-administration
• jira-software

• Question
• jira
• jira-core

My company is removing support for NTLM and NTLMv1 authentication protocols. Does JIRA v7.0.5, use either of those authentication protocols? If so, what other authentication protocols does it su...

• Question
• jira
• jira-administration
• jira-software

Seems to be a JIRA issue? 

• Question
• jira
• jira-administration
• jira-core

When I run the command select * from propertystring where id in (select id from propertyentry where property_key='webwork.i18n.encoding'); I get UTF-8   However. I saw in the logs following:...

• Question
• jira
• jira-administration
• jira-core

Hi,  We are using tempo for registering worked hours. For some projects we would like to hide the worked hours fields from Tempo and JIRA. This is especially useful for fixed fee project...

• Question
• cloud
• jira
• jira-cloud
• jira-core
• tempo-timesheets

I noticed that the Reports section has been updated with new reports, but what happened to the Sprint Report?  Is it no longer in use?  How can I view issues that were assigned to a particu...

• Question
• jira
• jira-core

Hi, I tried so sort automatic groups from jira. But it will not work. First I tried to take the sort function and after that I tried to sort it in the query. Both ways didn't work. insert_gro...

• Question
• app
• jira
• jira-administration
• jira-core
• structure

Hi, I have a customfield on EPIC and need to find all issues connected to this epic (via epic link) by it's customfield. How can I do this?

• Question
• jira
• jira-administration
• jira-core

The Kanban and Backlog buttons that are usually on the left hand side of my board are missing. What did I do to remove them and how do I get them back? Thanks for your help!

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

MY requirement is that i wanted to just pull the value of "Σ Remaining Estimate" to another scripted field created by me. This will be a Scripted field. I believe it can be possible. Please let me kn...

• Question
• jira
• jira-software

We can no longer see the boards and backlog links in our JIRA projects. The project boards can still be accessed through the 'Boards' menu item but it's not ideal. Before this arose, I was configuri...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hi, I got alerted today by one of our project managers that one of her users couldn't see the backlog button for their sprint anymore.   When I look at a different sprint, our development spr...

• Question
• cloud
• jira
• jira-cloud
• jira-core