..... ............. } formSubcomponent.setFormValue(componentValue) Release_Prime.setFormValue(relPrimeVal) } else { formComponent.setReadOnly(true) Release_Prime.setReadOnly(true) } /* T...
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My Resolution field can't be changed from Unresolved in the Issues page view. How can I change it?
When editing a Request Type, I'd like to add a photo to show the customers. Can't find documentation on how to do this. Is this possible? Thanks in advance.
Hi, I've created a custom field "Rate This Fix" and used this field to screen at "workflow" with Mandatory. Anyhow, this field is not available in the create issue screen as I'm using custom issue t...
Here is the log. I tried to import with a custom date field and it failed. When I removed the custom date field, it went through properly. 2017-01-31 22:40:13 -0500 ERROR: [regular_import] D...
I've been given a Project Configurator export from another instance. I have installed the same version of JIRA (7.1.6) as the export, however that archive comes with jira-greenhopper-plugin-7.1.22.ja...
What about on a project? We ask because we are trying to decide if a client that has multiple “lines of work” associated to it should be broken out into different projects and/or boards.
I am trying to find out when are workflow conditions actually being evaluated. For instance: a) When issue page is loaded b) When user clicks on a transition etc. Thanks in advance.
Hello, We are planning on changing some features to our lab and this will involve changing the IP on the MySQL server that JIRA uses. I was wondering what we would need to do to adapt JIR...
I am using JIRA 7.2 and Tempo 4.0.2. I have seen couple of videos on Tempo planner, that after linking project and board to Team, Team field in the issue will start showing the list of Teams wi...
Hi Could you please let us know how to Integrate Active Directory users with JIRA. I have gone through the Steps provided, I don't find User Directories in User Management as suggested . Do we...
When attempting to create an invoice from ictime, we are redirected to this URL: /projects/secure/ICTimeCreateInvoice.jspa But we receive a 404 error. We upgraded to 7.3.x 2 months ago. We ar...
Does the ability exist to set preferences on what notifications a specific User receives? E.g. if the User only wants to receive notifications for JIRA's that are assigned to them
Directed to this relative URL when creating invoice: projects/secure/ICTimeCreateInvoice.jspa Been working for last year or two, but after recent upgrade to 7.3.x it appears to have stopped wor...
I'm using OnDemand. Reporting is not reflecting work completed, hours burned down. The burndown chart shows Original Estimate (which would never burn down!) but not Remaining Estimate. Please help!
Halfway through this morning's reporting the timesheet report failed to load and what I do everyday became unavailable. I need to review time logs for payroll ending tomorrow
We have an automation right now that, when we close a ticket, adds an additional comment from a general IT account with some info for the reporter. The issue is that sometimes this comment caus...
The box that say "What do you need help with?" takes up significant space on the portal home page. As we don't have the knowledge base it is also pretty misleading and not needed. However...
I am getting a message that JIRA core is not compatible with JIRA software, and that it needs to be updated. We have purchased JIRA software and it is my understanding that JIRA core comes with...
I use JIRA Software (Cloud). Many of my tickets have multiple attachments. Oftentimes I only need to download one or two of these attachments. For certain types of documents, J...
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