I use JIRA cloud v1000. I'm the System Administrator, but I do not access to JIRA Administration. Could anyone help with this? Thanks in advance.
Management needs to know how long a given set of tickets reside in certain states. Say for example, how long tickets were in Open before they transitioned to... wherever. Is there any way to generat...
I have a clean install of postgresql 10 and JIRA 7 on RHEL 7. I have created a database in the public schema and given a JIRA user full access to the database and there is nothing in it. Why is t...
JIRA is running fine, everyone seems to be able to log in, except for one user. We have okta so every login starts with a "User from assertion" info line, followed by "user, found in JIRA user list"...
I can't log in to our JIRA at aetherealsolutions.atlassian.net in order to find our SEN to submit a support ticket. What should I do?
Can you help with an install JIRA cloud and Salesforce?
if you are assigned to the jira-system-administrator group do you also have to be assigned to the jira-administrator group as well to get all administrative tasks? Also if you are in the jira-admini...
This should be simple but the results don't match my expectations. here's the JQL <project = OE AND issuetype = "Epic/Feature" ORDER BY updated DESC> ...and here was my mod to filter ou...
This question is in reference to Atlassian Documentation: Permissions overview Ask your question here...
This question is in reference to Atlassian Documentation: View, create, or delete a group I'm a member of the jira-adminstrator group, which supposedly has all access. But I don't have the "User Man...
In JIRA, manage Add-Ons, I updated Inventory Plugin to 1.10.5. When I went to explore the inventory records, they were no longer there. All forms, attributes and data disappeared (deleted...
I want to know how to adjust the setting so that I as an administrator can log time for my team members for meetings and such.
Hi, I purchased your plugin and I find it great. I am using it to import users and groups into JIRA Service Desk. One thing bothers me: users are automatically added to the jira-software-users...
Hello Cool people, Is there a way to filter and know when was a certain transition happens for the first time? We have a very complex workflow for one of our project and was trying to filter a cer...
Hello Cool people, Is there a way to filter and know when was a certain transition happens for the first time? We have a very complex workflow for one of our project and was trying to filter a certa...
Suddenly today I discovered that I could not export to excel filtered issues. The excel-options had disappeared from the export dropdown menu. There were only left possibilties to export to xml, RSS ...
The export to excel-feature has worked until now. Today I discovered that the excel (or csv) -option was missing from the export menu when trying to export selected issues. Why is that and how do I g...
We have a large JIRA project. There is an active sprint with lots of tasks in it. A colleague and I have created some tasks, and these all have the "Scrum Team" field set to the nam...
Hi we have set up all our Jiras to use our SAN area for their JIRA Homes. This is for a resilient area for storing backups and attachments and because or virtualised servers have limited space. How...
In some workflows within our JIRA Core (cloud) instance, I have a transition that is available to ALL steps which will send the task back to its initial status of "Pending". I would like to c...
Hi we have set up all our Jiras to use our SAN area for their JIRA Homes. This is for a resilient area for storing backups and attachments and because or virtualised servers have limited space. How...
Maybe a easy question, but i have 9 different project. 4 of them are private project to should be only seen by 3 users. What is the most easy way to do this?
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