I have an Story(parent) with 3 subtask(child). I log work in hours. Shoud I estimate the Story with the total time of the threee subtask in the Story's field Original Estimate(parent)? is it better...
while doing a transaction, it is creating one Bug type issue as a post function. I want that issue to link to the parent issue automatically with link type "is blocked by" as soon as it created by th...
I do have below scenario For a issue A 1. User 1 entered 2 hours 2. User 2 entered 4 hours 3.User 3 entered 2 hours Is there a way to get timespent by each user ?
Just trying to see how many service desk projects I can make within my instance? I want to make sure that I have enough slots available to hold all of my service desk projects.
Are there any jira logs that show the various queries against the jira db? Would like to find out how the jql get transformed into actual SQL queries.
I am using Oracle12c with jira 7.3.6 and ojdbc8.jar driver. I have enabled SQL logging and noticed that active objects generated query has quotes to table alias in order clause. Why active objects a...
Is it possible to search for issues based on the author of the last comment?
We have set up our service desk so that users will usually avoid the portal and simply send an issue to us via email. They then receive the confirmation email template but I am hoping there is some w...
I am using this custom post script function to - add part of text between [... ]from custom field to summary field when creating sub-taks So if in custom field is text [ACC]-accounting, only [ACC] p...
hi; i want to change my e-mail addrress in jira. But not change user e-mail address. only to let user name. i have admin authorization. Help me please.
How are noch jet active sprints are sorted by default? Creation date Start date Thanks in advance
When creating a new project I use the option "Create with shared configuration" to copy the settings of another project that has already been setup to my requirement. However the assigned users and r...
I am cloning a service desk ticket to JIRA ticket by using a post-function but facing issue while cloning one field
Hi! I know JEMH is cool, but we have a one of own legacy mail handler, with a big logic. Anybody knows some solution for parse html email to wiki format for jira. My aim is good format...
How to find issues that are not in backlog and have no subtasks created ?
We want to change the text: The request has been updated. Please open it in the customer portal to see the changes. The text comes from an email that is send when someone comments internally....
Hi I am looking for a way to to get a report of the estimated remaining time of a complete project (Epics, Tasks, Sub-Tasks.... etc), which means all version/releases, prefereably grouped by Epics. ...
Dear JIRA Community memebers, I am new to this community and recently started using JIRA application. We are administrators of JIRA application and scope of support is user creation. Since yesterday...
I have tried below ways to clear the issue: delete the .osgi-plugins folder and .bundled-plugins folder and content of work folder but still error is coming while starting the ji...
...eturns error: https://greenhopper.symantec.com/rest/api/1.0/users/picker?showAvatar=true&query=Sa&exclude=[user list] after truncating upto 'n' levels - query is succesfull. &n...
Dear all, Do you know is it possible to sum number of linked issues of some JIRA issue/issues? I was looking for solution, but it was unsuccessfully. Please help! :) Thank you!
Is there a way to update the Resolution status of a Ticket from "Done" Status to "In Progress" when a ticket is moved backwards in the flow from "Done" to "In Progress" or to any other In Progress st...
Hello all, I believe that the Release Burndown example shown on "Predicted sprints" section of the Atlassian Documentation (https://confluence.atlassian.com/jirasoftwarecloud/release-burnd...
Hi, I am not able to login in paytmlabsjira with my paytm email id and it does not tell wrong username or password. It just redirects somewhere else. Please resolve the issue.
I want to filter out all issues that has subtasks but of a particular component. The following works but it returns all stories with subtasks. project = ABCDEF123 AND issuetype in (Story) and issueF...
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