Jira

I want to programmaticaly (i.e. through a script and/or JIRA API) modify the Status field on a JIRA ticket/issue. Presumably Status field is closely related to Workflow. In the screenshot below,...

• Question
• jira
• permission
• status
• workflow

If i make the ticket to on Hold, still the ticket is calculating the date and it is moving over due. How to manage this on JIRA?

• Question
• due-date
• jira

On catalina.out log, I do see following error log. Please, help how to fix it.   /rest/greenhopper/1.0/rapidviewconfig/editmodel.json [web.rapid.view.RapidViewEditResource] Unable to complete...

• Question
• jira

Hi, I recently upgraded a JIRA server instance to 7.3.8. The original version (6.1.7) had export to Excel as an option from the Issue Navigator. Post upgrade I expected to see an option to export i...

• Question
• jira
• jira-core

Hello, "Remaining Estimate" field CAN be updated, in Edit view of ticket. But can we find a way to make it more easily editable, without going into Edit mode, from the non-edit ticket view? There i...

• Question
• custom-field
• field
• jira
• jira-administration
• jira-development

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• Question
• jira
• jira-cloud
• time
• time-tracking

I need to find the ticket that updated recently. only one ticket from a project. I don't want to define a time since i want to know what was the last date that someone updated a ticket in a certain...

• Question
• jira
• jql

In ServiceDesk I try to use Automation to change the status of a request if the requester itself makes a comment. Scenario: Customer makes a request Agent needs more information -> set to "Wai...

• Question
• automation
• comment
• jira-service-desk

where and how are the screenschemes are store in the database or in server.  

• Question
• jira
• screen

Steps to reproduce: Issue in a resolved status in project A (e.g. RESOLVED fixed) Move issue to Project B - status is not available Choose status in an unresolved state (e.g. OPEN) Actual Resul...

• Question
• jira
• jira-administration
• workflow

I have 2 custom fields "A" and "B" which contain numeric value. I want to add a post function to a transition to update the value of "A" to equal A+B. Is it possible to do that without the help of 3...

• Question
• custom-field
• jira
• jira-cloud

Hello Scriptrunner has this very cool "escalation service", which basically runs after a certain interval (in minutes), executes a JQL and for each one of the issues returned executes a certain acti...

• Question
• copy
• jira
• scriptrunner

I set up an external email account to catch emails that will become Jira stories. 1. POP Gmail server setup, TEST passed. 2. Email handler setup as simple as possible, mail coming in, added to Proj...

• Question
• jira

Hi , Installed JIRA service desk application on JIRA software 7.3 version. we are able to see the jira service desk details also in applications tab . But, can someone help in finding out where the ...

• Question
• jira
• jira-service-desk

I have a scrum board for my team and a kanban board for the client. We have workflow to do --> in progress --> resolved --> done for scrum. After done, the client has to verify the tasks an...

• Question
• jira
• jira-core
• jira-software
• kanban
• scrum

But when i press the button it is not throwing an error why?

• Question
• jira

Hi,   I am about to change the blank description field to some default text. When I set this field via Field initializer it is working for the first time. But as soon as I change the project ...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira

Hi folks, I really do not understand the correlation between Portfolio & Jira team members. If I assign a issue to a specific person in JIRA, PORTFOLIO is not considering this assignement. If I ...

• Question
• advanced-roadmaps
• jira

To get our existing project up and running our current JIRA project licensing was privately funded.  Our customer is now in a position to take adminstrative control of the whole project whi...

• Question
• administration
• jira
• project

An existing FAQ article said to go to: Administration >> System >> Plugins >> Project Panels Plugin  in order to enable the Road Map, but I cannot find this option in the Sys...

• Question
• jira
• roadmap

In sprint board backlog, when we place cursor on the progress bar, the pop-up displays the % of Epic completed. Is there a way to display the same iformation against the Epics while swimlanes are cre...

• Question
• board
• epic
• jira
• jira-software
• kanban
• +1 more tag...

I want to have seperate users for Jira Core and Jira Software.  Can that be done so each product doenst have the same users  

• Question
• jira-core

Within Jira Core, is it possible to set up a filter that will accept the value for the search field from the user? For example, I have a custom field called client name - user A might want to search ...

• Question
• jira

We are using cloud JIRA / Confluence and are evaluating JIRA Service Desk for our client facing portal.  I would like to leverage the knowlege base capabilities without exposing our internal Con...

• Question
• cloud
• jira-core
• jira-service-desk-cloud

I checked the following things: 1. Connection is successful- JIRA and Psql are connected. 2. Unable to see data in the database I have mentioned in the connection - I am assuming that I can see the...

• Question
• data
• import
• jira