I am getting this error when trying to Backup JIRA data in XML

[Marlon Estipona]

Erreurs
An exception occurred backing up: com.atlassian.core.AtlassianCoreException: Error in action: <a href='mailto:com.atlassian.jira.action.admin.DataExport@71621ef3'>com.atlassian.jira.action.admin.DataExport@71621ef3</a>, result: error<br/> admin.errors.dataexport.error.exporting.data

Anyone knows what's the fix? the JIRA version i'm working on is 3.5.2

[somethingblue]

Hi Marlon,

One thing I would dois verify there are no quotes around the paths in jira.home and jira.paths.safe.backup.path. The .properties file format doesn't require quotes around values per the Backing up JIRA Fails due to Quotes in the Path knowledge base article.

Cheers,

Branden