Jira

we are building the service desk at the moment and are on the brink of going live. out clients buy support hours from us on an nnual basis. can tempo be changed to run this budget time annually inst...

• Question
• cost
• jira
• jira-service-desk
• tempo

Hi! I am very new to JIRA and ajax in general. I am trying to create an issue, and here is my code for it: $.ajax({ type:"POST", url: "https://jira.website.com/rest/api/2/issue", dat...

• Question
• jira

Hi, By default, the "Default Field Configuration" is attached to the "System Default Field Configuration" on new projects in JIRA. However, this means all Issue Types on any project using the ...

• Question
• jira

Hi, I have the following flow, I want to disable/hide Info Provided for Analysis transition if it already went through Development started (from OPEN to IN PROGRESS to MORE INFO NEEDED). It should o...

• Question
• jira

Hi   I have an un  expected behaviour here. I have a lot on groups in active directory synchronized with JIRA. I would oike to apply a visibility restriction on some comments. I select ...

• Question
• comment
• jira

I have gone through multiple blogs and found the below sample code, but the code was displaying as is in Announment. Our JIRA is a cloud version so please help me on that   <div style="back...

• Question
• jira

Hi guys, As far as I know, JIRA just provide mail notification for issues, is it correct? We want to send some mail notification not only about issues but also other things, in another word ,we nee...

• Question
• email
• jira
• notification

Hi all,   I have a question regarding the Kanban board.   At the moment, not all SLA´s are being shown in the Kanban board. Some are there, but the majority is still missing. The 3 opt...

• Question
• jira

Hi, I know of issue linking and the possibility to use labels for filtering. Nonetheless I would be interested if it is possible in general to add a custom field where I can select a project key in ...

• Question
• jira

Hello everyone Could someone please provide some information on the share-function in JIRA? I have already found out that it is a system add-on which can be disabled and that users have to have the...

• Question
• jira
• share

When will https://confluence.atlassian.com/jirakb/migrating-to-login-free-portal-permissions-894661199.html be available for JIRA Server? This feature would make our customer flow way easier.

• Question
• jira
• jira-service-desk

Hi Im using standard JIRA service desk without any extensions. We have a Service Desk with some request sections. My Question: I only got one user licence. For exaple a User or a Customer creates a ...

• Question
• jira

Hi im pretty new with Jql and i need to find out how many time status changed to Re Do per issue , please help , thanx

• Question
• jira

(have tried to search a similar question but didn't find) I have a JQL filter (by id) - how is it possible to read a list of associated projects, if a filter covers a lot of them? i.e. a filter resu...

• Question
• jira

Hi, We have a plan to upgrade from Jira v7.0.10 to v7.3.6. We gone through the atlassian documents but unable to understand clearly. we have some queries; 1. Which method we have to use for upgrade...

• Question
• jira
• jira-administration

Hi, I use kanban board in my support team and the focus is to give answer to customer as quickly as possible. I have issues in a certain column and it works fine for the moment. However, I want to i...

• Question
• jira
• jira-software

Dears, I have prepared CSV file and I can import by these file issues to the one Issue ID. For now I need to prepare CSV file where I can import few issue to the few Issue ID (for example SERVICE...

• Question
• import
• jira

I am reinstalling Jira to our new Linux server and I got this error: Error connecting to database Cannot load connection class because of underlying exception: com.mysql.cj.core.exceptions.WrongArg...

• Question
• jira

Hi, We have a workflow like below and a custom filed Addressed By. we need to copy the user id to Addressed by filed using post funtion "Custom script post-function" when ever the issue moved to CLOS...

• Question
• jira
• scripted-field
• scriptrunner

Hi. I'm setting up my first Portfolio and have the Epics and Issues (Stories) displayed fine. Inside one Epic I have 2 issues that must be completed before the remaining stories (over 10) can be star...

• Question
• advanced-roadmaps
• issue-link
• jira
• jira-core
• link

We've just started using JIRA and we've set up our project to use the default Software SImplified Workflow ("To Do", "In Progress", "Done" are the availablie statuses). How do I add a status of&...

• Question
• jira
• jira-core
• jira-software-cloud

I'm interested in learning what new features are coming up in JIRA 7.4. Is there any place I can go to learn about what new features and changes are coming to JIRA?

• Question
• jira

Is it possible to have different key for different requests?    i.e: ITASK for Task CHG for change PRB for problem

• Question
• jira
• jira-service-desk
• jira-service-desk-development

I'm trying to create a gadget that shows the number of issues for a set of labels. I created a filter with: labels in("label A", "label B") and then created an Issue Statistics gadets with "Label" ...

• Question
• jira

Two status: Verifying and Closed We would like to disable user from making any comment on the main screen when ticket is at those two status. We only want users to make comment during&nbsp...

• Question
• jira
• jira-core