Jira

Hi , Installed JIRA service desk application on JIRA software 7.3 version. we are able to see the jira service desk details also in applications tab . But, can someone help in finding out where the ...

• Question
• jira
• jira-service-desk

I have a scrum board for my team and a kanban board for the client. We have workflow to do --> in progress --> resolved --> done for scrum. After done, the client has to verify the tasks an...

• Question
• jira
• jira-core
• jira-software
• kanban
• scrum

But when i press the button it is not throwing an error why?

• Question
• jira

Hi,   I am about to change the blank description field to some default text. When I set this field via Field initializer it is working for the first time. But as soon as I change the project ...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira

Hi folks, I really do not understand the correlation between Portfolio & Jira team members. If I assign a issue to a specific person in JIRA, PORTFOLIO is not considering this assignement. If I ...

• Question
• advanced-roadmaps
• jira

To get our existing project up and running our current JIRA project licensing was privately funded.  Our customer is now in a position to take adminstrative control of the whole project whi...

• Question
• administration
• jira
• project

An existing FAQ article said to go to: Administration >> System >> Plugins >> Project Panels Plugin  in order to enable the Road Map, but I cannot find this option in the Sys...

• Question
• jira
• roadmap

In sprint board backlog, when we place cursor on the progress bar, the pop-up displays the % of Epic completed. Is there a way to display the same iformation against the Epics while swimlanes are cre...

• Question
• board
• epic
• jira
• jira-software
• kanban
• +1 more tag...

I want to have seperate users for Jira Core and Jira Software.  Can that be done so each product doenst have the same users  

• Question
• jira-core

Within Jira Core, is it possible to set up a filter that will accept the value for the search field from the user? For example, I have a custom field called client name - user A might want to search ...

• Question
• jira

We are using cloud JIRA / Confluence and are evaluating JIRA Service Desk for our client facing portal.  I would like to leverage the knowlege base capabilities without exposing our internal Con...

• Question
• cloud
• jira-core
• jira-service-desk-cloud

I checked the following things: 1. Connection is successful- JIRA and Psql are connected. 2. Unable to see data in the database I have mentioned in the connection - I am assuming that I can see the...

• Question
• data
• import
• jira

When i login for the free trial, i always find it difficult to get back to my work. I have to go back to Free Trial / Try It, then get routed to documentation. Anyone else experience this process?

• Question
• jira

We're trying to create a release ticket linked to every sprint (corresponding to every release) in JIRA. To automate this process, we're evaluating if it's possible to do the following: When a ...

• Question
• jira
• jira-server
• jira-software
• sprint

I'm trying to add attachments to an issue without authorization. I've set permissions in Project Settings > Permissions > Attachments Permissions > Create Attachments to "Anyone". When I ...

• Question
• jira
• authentication
• developer
• permission
• rest-api

Does anyone know if a "data dictionary" for JIRA exists? A dictionary which describes JIRA fields such as Type, Priority, Status, Assignee, Reporter, etc? Thanks!

• Question
• description
• field
• getting-started
• jira

Hi! For some reason, there's seem to be a discrepancy between the due date I entere in my jira issues and the due date displayed in my 'filter Gadget' on my dashboard. Ex: I enter June 27th in...

• Question
• filter
• gadget
• jira

We were able to perform the request to obtain the user token proposed in the document https://developer.atlassian.com/cloud/jira/platform/jira-rest-api-cookie-based-authentication/, after that we cou...

• Question
• cloud
• jira
• jira-service-desk
• rest-api
• ssh
• +1 more tag...

We have several Confluence forms that are used to collect information needed for Jira tickets and I am attempting to migrate those forms from Jira v.6 to Jira v.7. After removing named values that a...

• Question
• error
• jira
• rest-api

Hello, I've a dashboard with different filters within it. However, I need to link related issues in a board to one issue. Is this possible? For example: I have a ticket 1900 and the Filters needs t...

• Question
• jira-software

Hi,  I would like to create a custom filed based on a transition in the work flow, for example: if an item moved from In Progress to Done  i would like to capture who did...

• Question
• jira

Good morning, After a customer sumites a ticket via the Service Desk portal, I want to add some additional comment boxes on the "confirmation" page they get. By default, it's pretty bland and I want...

• Question
• jira-software

Hey Guys, we have a little Issue and i have no clue why this happen. We created a Custom Hierarchy (Epic, Feature, Story) and most seems to be working (partent link etc.). Now we get in the Live Pl...

• Question
• advanced-roadmaps

Is it possible to delegate approvals/ responsiblities to another user like you can in ServiceNow. 

• Question
• jira
• jira-service-desk

Hi All, Once all the development is completed on a particular release, we have a release readiness checklist that helps to coordinate and align all the neccesary activities to provide the release to...

• Question
• developer
• jira