Jira

Hi, After resolving the request, the closed state does not appear for the customer in the customer portal. But in the agent's portal the closed button appears normally. So, how can the customer cl...

• Question
• jira
• jira-service-desk

I have setup JIRA with a base Url of jira.test.dev. Everything works well and I can access the rest api, however, it returns something like   "self":"http://localhost:8100/rest/api/2...

• Question
• jira

I am looking for a plugin/solution to calculate checklist values.    The checklist items need to have numberic values assigned so that they could be summed up and provide a score.  The...

• Question
• calculated-field
• checklist
• jira

I'm trying to write a filter (or set of filters) where I want only issues that have links of a specific type that all have a specific version assigned and I do not want any issues if there are more o...

• Question
• developer
• jira

Recently moved to Galera 5.7.17 cluster and been fine for a few days but today getting MySQL Exception error when creating a quick task. Cannot tell which table it is trying to write too, or why...

• Question
• jira
• jira-core
• jira-software

We are using a Scrum process and have an issue were some of our teams are more effective at grooming stories then other teams.    Is there any way to get metrics:   Accumulated ti...

• Question
• jira

Hello, I am looking for a way to create a JIRA ticket automatically when a Github issue is created. Here are some things that I require: - Not every issue created converts to a JIRA ticket. ...

• Question
• github
• jira
• jira-server

Before today, this user was able to see all the fields on an edit. Today when he edits, he can comment or change the assignee. Other users (admin or not) can edit the issue and see all the fields. T...

• Question
• jira-software

Question.. Can a single person be signed into jira on a single license more then once? 

• Question
• jira
• licence

Hi, I'm very new to Scriptrunner, and I need help! I want to grab the user from a custom field (Business Analyst) and add them to Watchers. I cobbled together a script from a couple of other similar ...

• Question
• jira
• scriptrunner

I was to filter the epic parent tickets out of our board's view. We also exclude sub-tasks. However, when I search for  "Epic Name" is EMPTY there are zero results. Now, there are hundreds of ...

• Question
• jira

It seems that no matter what Resolution I choose when closing my issue, the Resolution status says "Unresolved" after the fact. This is especially problematic because the SLA timer continues to run, ...

• Question
• cloud
• jira
• resolution

I was wondering if there was a customize the Test Detail section to include "Actual Results" field, right in the next column after "Expected Results" field? See snapshot f...

• Question
• jira

Hello, I'm currently building a small script that adds a user to a project's role, and I'm not sure about the user value. I followed the documentation at https://docs.atlassian.com/jira/REST/clou...

• Question
• jira

Hello,  I'm currently building a small script that adds a user to a project's role, and I'm not sure about the user value. I followed the documentation at https://docs.atlassian.com/jira/...

• Question
• jira
• rest-api

Does anyone know how to integrate Jira (core, service desk and/or software) with MIcrosoft Teams Tab? I know there's a connector, but not a tab, where you can actually manage issues from Microsoft Te...

• Question
• jira
• jira-cloud
• jira-core
• jira-service-desk-cloud
• jira-software

Confluence 6.1.2 Jira 7.3.3 I have created a custom field with Kepler scripted SIL to return either Acceptable or Unacceptable, each colored green or red depending on outcome. E.g.  //Evaluat...

• Question
• addon-com.keplerrominfo.jira.plugins.keplercf
• confluence
• jira
• wiki-style-renderer

Hi All,  Our office is currently using version JIRA 7.1.4. The most current version of JIRA as of today is 7.4.3, is that correct? Even though this is the most current...

• Question
• jira

Is there a way to define a global macro for velocity, so that i can call it from another .vms (actions and custom fields). Or what is the closest design for it?

• Question
• app
• global
• macro
• velocity

I tried this querry but it is giving me error - what do i do? project = "XXX" AND issuetype = Epic AND "Epic Name" is ''Production Validation Epic'' Error in the JQL Query: Expecting either ...

• Question
• jira

What is the difference between a participant and a watcher on a JIRA ticket?

• Question
• jira

Dear Colleagues,   I have a question:  How i can get access to jira below:   https://isp-jira.pl.ing.net/secure/Dashboard.jspa   Regards

• Question
• jira

The License Expiry health check has failed in  your system! I don’t think it should. Here is my system info.   It incorrectly indicates: Problems Detected Administration License Expiry ...

• Question
• jira-core

Hello, I'm using Jira 6.1.1 (build 6155) server edition. when adding text gadget with simple html (simple table with font elements). when running with Microsot Edge, in some point the gadget stop ...

• Question
• jira-software

Hi Team,  When am trying to install the plugins in JIRA server and its not all installing .It was throwing an error .Can you consider this on priority and help me back . Iam attaching Screen sh...

• Question
• jira