Jira

Hi, what tells the handler to create an issue in the correct Project? I have included a key in the mail subject but the only way I can get get email creating issue in correct Project is to only ...

• Question
• jira-core

Sadly, I've tried multiple different how-to articles but I've been unsuccessful when it comes to closing/resolving tickets. I thought at first it was a permission issue so I granted transition, clos...

• Question
• jira

I have a custom field called "Additional Watchers" for a project with Issue Level Security.    Ideally I'd have it so if I add a comment and @mention someone, it will automatically a...

• Question
• jira

I have a jql query that lists me all issues that were closed between a time range in the past((resolved <= and resolved >=).  My jira board has 6 columns and some of the columns have more ...

• Question
• jira

When I do an advanced search with a phrase that contains a period (.), the results are  unexpected. I need to find issues that contain the string ".airspace." without those where airspace only ...

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• jira

Since we upgraded to JIRA 7.4 we have had a strange problem. We are currently on 7.5.1 and host it ourselves. If I go to an issue and hit a workflow button like "Start Progress" or "Resolve Issue", ...

• Question
• jira

I'm running server 7.4.3 and clients are receiving this error when trying to upload files. The file size doesn't seem to be the issue as we increased recently. As an administrator I'm able to upload ...

• Question
• jira

Is there a plugin or API to sort exported data from a catalog report in JSON, HTML or XML format? I want to be able to create a report that displays data in a customized manner, without having to rel...

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• addon-com.riadalabs.jira.plugins.insight
• atlassian-marketplace
• database
• insight
• jira-software

Hi community, Configuration / process optimization questions here.   I create a new custom field in JIRA (Single choice, Yes /No) and included it into default screen, it is listed there....

• Question
• custom-field
• jira

I am working on an issue where I have a custom text field that contains text and dates and I need to parse the information out into 3 different fields whenever the field is updated.  Use Case: ...

• Question
• atlassian-marketplace
• developer
• jira

Hi Team, The bugs are linked to existing user stories under the sprint board, but they still show up in a separate swim lane under "Other Issues" rather than the user story swim lane. Bugs should sh...

• Question
• jira

I've thoroughly reviewed this article and want to get a perspective from the real world scenario.  My background is JIRA Server Administrator with about 2 1/2 years of experience and want to kno...

• Question
• cloud
• jira
• server

I am currently trying to use a JIRA WebHook to POST issue updates to an endpoint. (JIRA Server v7.2.7) The Jira log says: httpclient-callbacks:thread-13 WARN anonymous     [c.a...

• Question
• http
• jira
• webhook

Hi,  I'm doing the work for my boss, Joanie Letourneau. As a colleague,  I want: 1) Setting JIRA for her (as well as Confluence) and knowing how to create different workflows 2) Add col...

• Question
• jira-software
• trello

As the System Admin I can access all projects to manage the administration without being a user on the project. I can't find on the new screens where I access the project admin screen to see all proj...

• Question
• jira

In the Active Sprint view, I would like to filter all Stories and Tasks 'Due This Week'.  Below are some JQLs tried and failed: "Due date" = startOfWeek(6d)  "Due date" = 1w  

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• jira
• jql
• quick-filter

I've been trying to build JIRA 7.5.1 as a .war file to deploy as a web application in my j2ee container. So I am following this. https://confluence.atlassian.com/jira064/installing-jira-on-tomcat-6...

• Question
• jira-software

Hi, I currently have JIRA set up to generate a Confluence page whenever a user creates a new JIRA ticket (using Scriptrunner add-on). However, our users would like to directly edit said Con...

• Question
• confluence
• jira

We have a few users that need to have all of their references in Jira migrated to another user. How can I do this in bulk in the Jira Cloud edition?    Thanks,

• Question
• jira

I need to give access to a user ONLY to one of the projects (not just the entire software application); how do I do that.   If I create a group, I first have to add them as a user, which autom...

• Question
• jira

Currently i'm not able to hide projects in new Jira Cloud experience, in the previous version i configured as Closed Project using a different scheme, but this scheme isn't longer working in new Jira...

• Question
• jira

We are going to user JIRA on production level, but I am a bit confused with the license - how come the vendor (who helped us setup jira) asking for the fee by an invoice to us ?  any differenc...

• Question
• jira

I am trying to edit issue using issue.update(fields={'customfiled_10000':'edited'}) it returns response text = {"errorMessages":["Internal server error"],"errors":{}} I can create issue and edit co...

• Question
• jira

Hello!   I'm receiving the below error message when I attempt to create a new issue within a newly created Kanban board project.   Exception occurred: com.atlassian.plugins.rest.common....

• Question
• jira
• jira-service-desk

Hello, We recently added a new User directory to our Jira instance, to replace an obsolete User directory. All users are the same in both directories, but now we noticed that in Insight, new users (...

• Question
• addon-com.riadalabs.jira.plugins.insight
• atlassian-marketplace
• insight
• jira-core