We are running JIRA  version 7.3.7 and Service desk version 3.4.0 When an issue is transitioned from an issue type not requiring approval to an issue type requiring approval, the Approval Histo...

• Question
• jira
• jira-service-desk

Any help gratefully received. I'm in the process of migrating our local JIRA server instance up to the cloud. I've successfully uploaded a backup file containing just the activeobjects.xml and entit...

• Question
• migration
• attachment
• jira
• jira-cloud

Hi, I am working on JIRA cloud and created a custom notification scheme for a project as below: Issue Assigned - Current Assignee All other events have single user email including event Issue Assi...

• Question
• assign
• jira
• jira-cloud
• notification

Hello I'm a JIRA administrator, We have a project where 2 people work, each one has different tasks. When I created the project I put one of the two people (User 1) as project manager and I assigne...

• Question
• jira

Hi, I've attempted to change the wording for a customer notification by going to Project Settings>Customer Notifications and then clicking Edit for the correct Default rule.  Having changed...

• Question
• jira
• jira-service-desk
• notification

Hi All,   We copy paste the comment from our mail to the comment box in Jira issue. It works completely fine in Chrome. However if we paste the samething in IE 11, it adds extra spaces and the...

• Question
• jira

We created on our customer portal  a request type dedicated to phone issues. We added a custom field (number type) for Phone number, unfortunately it seems that this field is limited to 12 numb...

• Question
• jira

Hello All -  I am having trouble with somthing that (I think) should be easy to do. At a certain transition in my workflow I would like to have an email notification sent to a person.  Fr...

• Question
• assign
• email
• jira
• notification
• transition
• +1 more tag...

Hello Together I have a Question about Jira Service Desk.  At the Moment we ar Running 21 different Jira Instances with multiple Projects on each instance. Now we want use Jira Servicedesk to ...

• Question
• jira

...his: <Connector acceptCount="100" bindOnInit="false" connectionTimeout="20000" disableUploadTimeout="true" enableLookups="false" maxHttpHeaderSize="8192" maxThreads="150" minSpareThreads="25" p...

• Question
• jira
• jira-software

So, we did some changes to the project and somehow, it didn't sync. There are 2 different cases with the same issue: 1. In one project, I see a Scrum type of prj, and my colleague, which is also an ...

• Question
• jira
• jira-software

Hi everybody, We are using Jira Server Version 7.4.0, recently updated to this version. Now I wanted to create project shortcuts in all our projects. But only some of them offer the feature, by som...

• Question
• jira
• link
• project

We have seen that in the backlog of the scrum board, when expanding the version tab, and then one version, you see the number of issues of that version. We would like to have the aggregated story po...

• Question
• jira
• report

Hi Community, I am reaching out for help as I am getting no where and need your input to improve the next steps, all help is greatly apprecaited. I have a process A -> B -> C -> where each...

• Question
• jira
• jira-core
• status
• workflow

How do I get the resolution screen to appear on the default issues type screen. I have added it to the workflow on the default issue type screen (when selecting status "done") but does not appear whe...

• Question
• jira

Hi! I need to import a project from one JIRA to another. The problem, is that the key of the project that i will import, already exists... In JIRA 4.4, there is no way to change that key through t...

• Question
• jira

I'm trying to write a JQL to show all of the Epics currently assigned to a Release/Version, and all of the Stories that are linked to those Epics

• Question
• jira
• jql

Hi,  we are working in parallel on several projects, each having its own weekly sprint.  Since the same developers sometimes work on more than one project, I would like to see as the mana...

• Question
• jira-software
• sprint

We've been using Confluence Cloud and Questions for Confluence for about a year, and users are taken to a default landing page that I built when opening browsers (IE and Chrome).   However, sin...

• Question
• confluence
• confluence-cloud
• jira-administration
• jira-cloud
• jira-core
• +1 more tag...

Hello, My name is Maria and I have installed jira on a physical server but I have thought it's better on a virtual server... How can I change the ServerID? Is it possible  reinstall the softwar...

• Question
• jira-software

How to change the local host :8080 to url like Jesltd.com

• Question
• jira

On the release burndown report I see no issues were completed for some of my sprints, but when I look on the sprint burndown I can see that must of the tickets are completed. Why? How can I solve it ...

• Question
• jira

Hello, I've created new project from Recruitment template. After it was created few tasks-candidates. I want to filter candidates in board by components, for example, but I gave only 2 filters - "As...

• Question
• board
• human-resources
• jira-core
• recruitment

We will integrate Crowd with our Production AD/ LDAP for user authentication All applications (JIRA, Confluence, Bamboo, Bitbucket) authentication will be via Crowd We want to restrict permissions ...

• Question
• confluence
• crowd
• jira

Hello,    Is it possible to create multiple users via POST ?     [ { "name": "charlie1", "password": "abracadabra", "emailAddress": "charlie@atlassian.com", "displayName...

• Question
• jira
• rest-api
• user-management