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Can't change "Date / time formats"

川原翔吾
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September 29, 2017

I want to change date format by document: https://confluence.atlassian.com/adminjiracloud/configuring-the-look-and-feel-of-your-jira-applications-780861527.html

But I can't find any configuration field:

スクリーンショット 2017-09-29 18.05.09.png
I'm using JIRA Cloud.

Is there any way to resolve this issue?

 
Client OS: OS X 10.12 
Client Browser: Chrome 61.0, Safari 11

I can find a console error:

Uncaught Error: RestfulTable: Init failed! The table you have specified [#lookandfeel-gadget-colours-properties-table] cannot be found.

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somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 29, 2017

Hi Shogo,

Are you using the new JIRA Experience?  I found that when I turned it off I saw this behavior as well.  When I turned it back on the fields came back to edit:

Screen Shot 2017-09-29 at 3.37.31 PM.png

If you're comfortable posting your Cloud URL we can check it out on our end.

Cheers,

Branden

川原翔吾
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 29, 2017

Hi, Branden 

I turned on new JIRA Experience, and then I could configure "Date / time formats".

Thank you for your assist!

Shogo

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