Jira

Hi. We have Jira Service Desk. I need to know how to automatically record the time worked on each task. We also need to know how to set up a report to know how long each user works. Thank yo...

• Question
• jira
• jira-service-desk

The project's issue list (the one with the magnifying glass icon) shows issues with name and key. Can I add more information there, in particular the status?

• Question
• jira

Many times my users ask me to add "sometimes" status, like "On Hold", "TBD" etc. What is the best workflow configuration for that? Back and forth transitions? Looks like spaghetti to be honest... Ap...

• Question
• jira
• workflow

Issue hierarchy in Jira Software is a common point of confusion for new users, whether they're novices or seasoned agile veterans. Since confident utilization of work hierarchy is key to running...

• Article
• jira
• agile
• getting-started
• hierarchy
• new-to-jira

Hi, I installed Jira Software 7.5.0 on a Windows Server 2012. Used a MySQL database, admin user is created. My Issues:  When everything is setup and the dashboard is displayd, Jira wants to&...

• Question
• jira

I am looking for a way of sending an automated email when a field is blank after a certain amount of days. Usually I would accomplish this with Escalation Services. However, this new application has ...

• Question
• jira
• scriptrunner

Our Jira Service Desk is currently configured to process incoming emails from an email user account we've configured. Our Service Desk is for internal use only, and everyone at our company should alr...

• Question
• email
• jira
• jira-service-desk

I am trying to build a filter to find a word in a text with special characters. ----  EX. Ticket description: Please check this item: http://someurl.com/item/12d4-5s44-23dqsd...

• Question
• jira
• jql

I would like to be able to add an issues which relates to character codes, however I can't get character codes to display inline in normal text, they always transform for example, if I type & amp...

• Question
• jira

We have defined a lot of filters in our projects, and those filters use different data from JIRA. Now we want to refactor the components, and it is pretty easy to rename them. However, that does not...

• Question
• component
• jira
• query
• search

Any plans on integrating the new version soon or later?

• Question
• developer
• jira

Hi atlassian community,  Who have experiences with the AIM Resource Addon: https://marketplace.atlassian.com/plugins/net.naomi.jira.jira-rp/server/overview We have now in our company a te...

• Question
• jira

Hello, I can see in atlassian documentation  https://confluence.atlassian.com/adminjiraserver071/importing-data-from-csv-802592885.html how to update existing issue using the "issue key" field,...

• Question
• jira
• jira-software

We want to set access permissions for the values of fields displayed in Activity and History tab available in 'Issue detail page'. Say for example - We have a custom field 'Employee Rates' in issue s...

• Question
• jira

Hi! We are using Atlassian Confluence and JIRA Cloud. This is a 2 part question. 1. Is there a way to change/customise the current "Confluence" theme (or any theme for the matter)? 2. When specifyi...

• Question
• confluence
• jira
• style

Hello together, im using the REST Java Client for JIRA to collect informations about the issues on my server. Is there a way using the REST Java Client for JIRA to make "custom" REST API calls...

• Question
• jira
• rest-api

Hi. How can I change the current developer roles jira-software-users or create a new user role that only allows user classes to make certain workflow changes. For instance, I want deve...

• Question
• jira

there is only a incoming transition on this status

• Question
• jira
• reopen

Hello, Not sure about how to name the views I am going to talk about below, but hope you'll undertand what I want. When you press "Create" button  You get a pop-up window to create issue ...

• Question
• jira

I am trying to add dynamice Pie Chart Macro in Confluence page, but on Project/Filter dropdown unable to find my project name. However when I have added it by writing manual query it is absolutely wo...

• Question
• confluence
• jira

We are using Jira 7.3.3 on a Windows Server 2008 R2 and Bamboo 6.0.3 on a Windows Server 2012 R2. Basicly it works but we have a weird behaviour for several days Bamboo is configured to use the JIR...

• Question
• bamboo-administration
• jira
• user-management

Hi,    i am connecting Active Directory to our JIRA application to manage groups etc.   I have two filters, one for users, and one for group membership.   users: (&(obj...

• Question
• jira
• ldap

The translation of the option "None" in Russian is not completely correct. For example, NONE - it means "no answer" in English, but in the Russian interface it translates like "No". At the ...

• Question
• jira

Hi, we have a Project with Tasks and Subtasks. The time logging is only done in the Subtasks. The WorkRatio is automatically calculated by JIRA for the Subtasks. But it is not working for the Tasks...

• Question
• jira

I linked confluence in settings, but I dont see an option to add the wiki tab

• Question
• confluence
• jira