Jira

Is there a way to clear selected Radio Button / Checkbox values on a Transition without scripting. I've looked at the Post-Functions and nothing seems to be available to achieve this. Jira 7.3.0 Th...

• Question
• jira-software

A user wants Bamboo to initiate a Jira transition (In Progress -> Resolved) when a Bamboo build is released to QA. After googling the topic, it looks like Jira can trigger Bamboo actions but not ...

• Question
• bamboo
• jira

Trying to follow the instructions in https://docs.servicerocket.com/display/CFSJ/Endpoints+-+URLs+Required+for+Salesforce+Configuration but my Jira instance does not match the doc. When I click ...

• Question
• jira

How to enable the customer to comment back by replying to the email they received from Jira? Currently agents can do that on ServcieDesk but not customers?

• Question
• jira
• jira-service-desk

Hi, can't find answer by myself :) 1. I have a Project 2. Group of developers 3. Two users from customer: user1 and user2   How can I do this permissions scheme ? : 1. user1 and user2 sh...

• Question
• jira

Hello, We have both 'JIRA' and 'JIRA Service Desk' in our environment. From JIRA, in project 'Detail View', we can see all linked issues, which includes issues in the same JIRA instance and issues ...

• Question
• jira-software

my company wants to manage their orders in jira. They want to have the parent issue contain a total budget and all the child tickets contain their costs which subtract from the total budget in the ep...

• Question
• cost
• custom-field
• jira-software

I've accidentally deleted the jira-administrators group and I dont know how can I recover its admin permissions. I can add the group back but, it does not show the admin flag next to the group name.

• Question
• atlassian-support
• jira

Hi All! This is an issue that I have been facing in multiple companies and I'm hoping someone has an answer. Story points are used at the story level. But I was asked to get the sum of the story poi...

• Question
• jira-software

My Sprint reports are all flat with one giant red spike at the end, the x axis also has double numbers. This is for all sprint reports.

• Question
• jira-software

How do I keep track of the time spent on files in each status in JIRA cloud?  Basically we need to know how long it is taking a person process a file.   

• Question
• jira
• time-tracking

Hi All, I want to create two select lists; value of second list dependent on the selection of the first select list. I think this is possible using script runner. This is to request if someone can s...

• Question
• jira
• jira-service-desk

Hello! Is there a way to show a report of hours that users logged for current month only? And subscribe to it via e-mail for current month?

• Question
• jira
• worklog

I need to create a document code in a customfield (document_code) that autoincreases based on the issue type. for example I insert the first record with issuetype = bug -> document_code = bug-001...

• Question
• jira

Hi, I want to integrate JIRA and Service Now tool using REST API and without using third party tool. So I think webhook is the good option.  I have refer this doc https://developer.atlass...

• Question
• api
• atlassian-support
• jira
• jira-administration
• jira-development

I am inheriting a Jira database from a predecessor.  He had set up one of our projects as a Business Project.  It is a software project so I changed the type of project with no problems.&nb...

• Question
• jira

Is it possible to export a jira software project from one server, and then import just that one software project onto my new server which hosts a service desk project.    Current set up:&...

• Question
• jira
• jira-service-desk
• jira-software
• project

Hello, I am sure this is simple but I am unable to figure it out and unable to find on your support form.  I like to know how items we worked on in the past 12 months. More specifically, all th...

• Question
• confluence
• jira

I have created a workflow with different conditions and post Transition for notifications. An important point for us is to lose the permission for create/fill in  an attachment to this...

• Question
• jira
• workflow

Hi,   I would like to increase or de-crease a field value on the parent issue. When sub task transition workflow.   Could not find a script todo this we use JMWE and Script runner. &nb...

• Question
• addon-com.innovalog.jmwe.jira-misc-workflow-extensions
• jira
• scriptrunner

 I have created internal issues in a Project, like VACATION, to have a better overview for this topic and planing time in timesheet. To reduce Errors - is there a possibility...

• Question
• jira
• tempo-timesheets

Hello, i want to integrate an interface to a webservice into our Jira plugin. They provide some java classes to their webservice and some dependecies need to be added. Once i add those the plugin ...

• Question
• app
• developer
• jira
• jira-app-development
• spring

Hi, i failed to start jira. when i use ./start-jira.sh as jira user, then  console show  Server startup logs are located in /opt/atlassian/jira/logs/catalina.out Using CATALINA_BASE...

• Question
• developer
• error
• jira
• startup

We are in process to replicate Jira prod which is running behind a reverse proxy to another test server with same configuration should be reflect here. version 7.1.9, windows 2012, MSSQL DB.

• Question
• jira-software

I receive the: The requested board cannot be viewed because it either does not exist or you do not have permission to view it. message when I log on.   What needs to happen (if anythi...

• Question
• jira