Jira

We created a business project in Jira using the Process Management template.  We have customized the workflow and one thing we do in most of our transitions is prompt the user for non-required c...

• Question
• jira-software

Hello. I'm a new user of jira and i'm still trying to configure the platform to fit my needs.   We are a really small team of developers that builds small scripts and applications that are ins...

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• jira

Time Tracking is turned on, but it would not show the time estimates. How will this be possible? I followed the documentation from Atlassian, and it still didn't do anything. Thank you

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• jira-software

To further clarify, whenever you create an issue, you are brought to the create issue overlay. Choosing the project allows you to have different form fields depending on which project is selected.&nb...

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• custom-field
• issue
• jira-software

Hi, I'm trying to retrieve the locale currently set for my account from Jira/Cloud. I'm using the RestTemplate injected by Spring-Boot. The Spring-Boot log shows me an ERROR 403 / Forbidden: 2017-...

• Question
• connect
• jira
• jira-cloud

Our JIRA upgraded from 6.4.4 to 7.3.8 recently, when we add a comment on a ticket, there has "Text" and "Visual" model, I want to know is there any way to switch these two model by key board? Thanks...

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• jira

As a new user I created several tasks and they are designated as components. I don't know how to move them from the components page to the backlog.   How can we do this? With the tasks on the ...

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• jira

WE had a consultant set up our cloud instance. Have had some attrition. If I want to revisit my plug ins and HOW they work, where do I start?  

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• jira

We are evaluating using the JQL tricks plugin. However, I am unable to get the query to show the results we need Here is the structure we use inside JIRA Epic -> [Story (Epic lin...

• Question
• jira-software

Played around with the Slack integration for Jira notifications. Even though its far better than the level of control users have over email notifications, its still way too noisy. Is there some way t...

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• jira
• slack

Hello, I have the following problem when renaming a username for an existing user. I have created a new user, for instance username 'torben.ulrich@xyz.de' and email also 'torben.ulrich@xyz.de'. Af...

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• jira-software
• user

When I assign someone in the "User Picker" field for stakeholder review or QA, the resolution automatically updates to "Done" and a line goes through the ticket number, even while it is still in our ...

• Question
• jira
• resolution
• user-picker

How long will they take to appear backlog?  Is this some type of a joke, it's the first software that I see that say's this  ? What the point of adding them if I can't see them in the Kanba...

• Question
• jira
• jira-software-cloud

I have to create a script runner custom field and populate the value from the from below query  Please let me know how to achieve this issueFunction in aggregateExpression("Total Estimate for ...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira

I created a Dashboard for a particular project and shared it with all the team of the project. Now the dashboard is available for them but they ar not able to see the gadgets.   Attached you c...

• Question
• jira-software

Hello everyone,  We have a big problema with javascript in JIRA application. Have a lot modal screens in JIRA, like Edit screen or Create screen of any Issue, sometimes we wanna add some JS cod...

• Question
• javascript
• jira

Basically i am implementing a ticketing system at my company that will allow this one department to have external communication with our customers through the comment portion of the issue. However, t...

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• developer
• email
• jira

Backup of home directory taking hours now when it used to be under one???

• Question
• jira

Since you can tag individual users as watchers on a user story or ticket, can you create a time log entry for all of those people at the same time?   One meeting for one hour + Seven attendees...

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• jira

Attempted to submit a Tech Support issue but didn't get any email confirmation and haven't been able to contact anyone. Issue: Any card moved into In progress gets doubled or even tripled.. if you m...

• Question
• jira

I install Jira Service Desk and see in the proyects too    when i try to create jira service desk board not have this action   

• Question
• jira-service-desk
• jira-software

Hi,   I am trying to make it so that the Time Tracking feature does not calculate Remaining time based on effort logged but on how much time has passed since the Issues creation date. Is ...

• Question
• jira

I have asked this question in Script Runner support, so I realley appreciate any help that somebody can gives me: I have implemented a behaviour initialiser function script which makes a REST API ca...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira

Hi, I set up a gmail account which users can use for emailing and creating issues in JIRA.  I initially set it up as POP3, and then switched it over to IMAP.  Any ways when running the test...

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• gmail
• jira
• smtp

I have just started using Jira and at first glance it seemed okay but I am finding a lot of issues. My main one is deleting Items from the backlog. I just get an error page and I am the admin. Any i...

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• jira-software