Jira

Our client is currently using the Jira 'help desk', where all tickets are viewed in detail (number, details, progress & comments, etc.); Is it possible (a current feature or an add-on?) to have ...

• Question
• export
• jira-software
• ms-excel

We are not able to pull the jira issues information from the jira.Could please help me out to fix this issue ?

• Question
• jira-software

I have been searching the help documentation but I'm not finding how to create a task via email and target a specific project.  We currently have a mail handler set up for Project XYZ in our cl...

• Question
• atlassian-support
• email
• jira

Can we search completed Groups of stories in jira (by matching labels perhaps) For example, we have a massive group of stories covering a mission for a client that we know we will have to repeat in ...

• Question
• jira

I am using a kanban board and in the past have been able to successfully click on the "Release" button to clear out the done column on the board.  Since the UI update, I have not been able to c...

• Question
• jira
• jira-software
• kanban
• release

Wanted a pop up dialog box shown with a warning message when the transition is changed to Release to production. In mY jira once the user select the Jira status as "Released to Production", i wanted...

• Question
• jira-software

I have 25 Engineering teams that need to be able to create and work on tickets in JIRA. These teams work on both project and non-project work at the same time. I have created a number (5) of projects...

• Question
• board
• group
• jira
• project
• team

users of jira 7.3 server. we have a WF for all issuetypes. we want to populate  resolution to "Done" for 1 issuetype and populate "Fixed" for another issuetype. is this possible with 1 Workflo...

• Question
• jira
• jira-administration
• jira-software

I need to preserve Teamcity build artifacts as attachments of a release JIRA ticket (issue).   Can I do that with Teamcity Integration plugin for JIRA?  Otherwise, what other tools sho...

• Question
• atlassian-marketplace
• jira
• teamcity

Just trying to understand best practice for setting up the test environments using a Developer license on a VM cloned from a production JIRA Software instance.   Thanks.

• Question
• jira

Hello, In the old JIRA, to import issues from CSV this how  -  But I can't find the same process in the new JIRA.  

• Question
• jira-software

We use JIRA mainly between devs and the digital team, whoever I have been testing JSD and quite keen to rollout across the company. Is there any way to use SAML via AzureAD to SSO our domain users as...

• Question
• jira
• jira-service-desk

Hi,  I see the following error when I tried to edit Field Configuration "This field can not be placed on screens by users.  "   All user have permissions to add comments. What's wr...

• Question
• jira

I've been asked this question by JSD Cloud customers a couple of times and i've never found a definitive answer to whether it is supported (and if so how it can be configured). For a "clean/new" JSD...

• Question
• developer
• email
• jira
• jira-service-desk

Hi, We were in testing phase of Jira cloud instance a year ago and bought 100 user licenses and we already have On Prem instance with 500 user license. We recently upgraded Server instance Jira to ...

• Question
• jira
• jira-cloud
• jira-core

Hi, i would like to create a group of users that not be able to vote an issue that they are watching. Can I do that?

• Question
• jira-software

Need to know the features turned off from 7.2.8 to 7.6

• Question
• jira

Trying to add custom column it appears when I create it under 'board settings' but I can't change status and the column doesn't appear in my board after I do this. Help?

• Question
• jira-software

We are using the flagging an issue feature to mark issues as being blocked in JIRA Software Server v7.4.3.  We would like to provide reporting on the duration an issue was flagged.  Is...

• Question
• flag
• jira
• report

Hi Team,   Happy new year ! Currently we are on jira version 7.2.8. Have gone through the KB's but couldnt find much up-to my expectation Need a brief step by step doc regarding the does and...

• Question
• jira

This began on 12/21/17 and has continued intermittently.  The users receive only 1 notification of a ticket being created but 3 issues are sometimes being created. No one is accessing the gmail...

• Question
• jira
• jira-service-desk

Need some suggestions and the enhanced features on new Jira 7.6.x version comparatively to 7.2.8

• Question
• jira
• jira-service-desk

I have this Scriptrunner script: import com.atlassian.jira.component.ComponentAccessor import org.apache.log4j.Category import com.atlassian.jira.issue.Issue import com.atlassian.jira.issue.Issue...

• Question
• jira
• scriptrunner

on some users login console the "Projects" drop down menu is not displaying. When they use the gear in the upper right corner and select it from there, it asks them to login again, and then it works....

• Question
• jira-software

Looking for the new/enhanced features on 7.6.x comparatively 7.2.8 

• Question
• jira