Jira

We have Jira Cloud and it currently does not allow us to have unassigned issues.  How do we change this to allow unassigned issues?  (Either for all projects or on a per-project basis)

• Question
• cloud
• jira-software

I am the program manager for Google Analytics and would like to create a ticketing system for GA champions. This system would be for champions requesting GA Access for Paypal employees as well as ag...

• Question
• jira-software

So basically, what I am required to check is the difference in Date/Time between a Due Date mentioned on the top right section in a ticket to a Date/Time when a ticket falls in a particular stat...

• Question
• jira

Can we have custom field in Jira as table ? 

• Question
• jira
• jira-software

The documentation indicates to select the ellipses to enable the backlog; however, I am unable to locate the ellipses. 

• Question
• jira-software

Hello. I am new in Jira and I am still studying it's features. I've been working around with workflows and I have some doubts. Lets say I have a workflow and I export it. In another JIRa I w...

• Question
• jira
• jira-service-desk

I just want to add a simple administration page to my cloud app. Iam using the expressjs approach. By now it is a simple form in an 'adminPage' with one input and a save button. I know how ...

• Question
• atl-dev
• cloud
• confluence
• confluence-cloud
• jira
• +1 more tag...

Our system went down two weeks ago, and when we got it back up, we noticed that all Customer Notification emails are only showing plain HTML with no CSS styles. When I go into Customer notifications...

• Question
• jira
• jira-service-desk

I'm configuring SLAs and I want that the time stops when issue is in certain statuses, but they are not available on Stop conditions. Why are this status only available for Pause on?

• Question
• jira
• jira-service-desk

When viewing a ticket, the KB link on the left side of the Jira Service Desk screen does not work.   - When clicked it does not do anything.   - The URL of the link appears to be the...

• Question
• jira-service-desk
• jira-software

Currently, on our JIRA Cloud, only the Information Security team have administrator privileges to create/modify projects, workflows, screens, etc. Is it possible to have a "lower level" ad...

• Question
• administration
• jira
• jira-administration
• security
• workflow

Elimine por equivocación a usuarios de mi Proyecto, sin embargo eran clientes de otro dentro de la misma empresa y el problema es que desconozco como volverlos a agregar sin que sean agentes y usen&n...

• Question
• cloud
• jira
• jira-service-desk

I need to automatically crea a new project when a event has been detected.  We have 2 tools to control projects (Jira + MS PPM), we need to automatically create a Jira project when the first pr...

• Question
• jira

Accessing Project folder structure is causing problems in loading the page in R4J. "request failed" timeout error, this isn't case with everyone who can access R4J. We observed this issue with...

• Question
• addon-com.easesolutions.jira.plugins.requirements
• jira

I am looking at getting this setup for our team, but we will hundreds of projects that go from start to finish. Each project will have multiple issues to be assigned.  Is there a limit on t...

• Question
• jira-core

I have 2 different projects that were set-up to be identical to one another (but using their own independent workflows, screens and fields). Users in one project can add a new version to their projec...

• Question
• developer
• jira

We have a test instance of Jira that we refreshed from our production instance of Jira. When the refresh was completed the Application Link Configurations did not copy. Is this working as designed or...

• Question
• jira

We want to delete past users but don't want to remove their contributions. Please let me know if there are any negative effects if you delete a user. 

• Question
• confluence
• jira
• jira-administration

With the new UI forced on us I see no way to get quick access to a our sprint boards.  In particular I nee no quick way to get to a a cross project board.  Removing this access on the ...

• Question
• board
• dashboard
• jira

I'm new to JIRA, so sorry if I didn't locate articles already covering this. I did check, but only found articles relating to configuring the field. The issues/description field is configured to wiki...

• Question
• jira

I wish to move all projects from a Jira standalone to Jira cloud. Jira cloud version already has a user base and a few projects. I wish to move users and projects from a jira standalone version to th...

• Question
• jira-software

Guys - don't you think the database monitoring tool in JIRA needs a bit more attention and enhancement ? :p So much have changed in JIRA - but that screen which could have been much better and power...

• Question
• jira

We have an internal project where no time should be billable. I wonder if there is a way to set the whole project as non- billable so that the team-members don't have to remember to set billable...

• Question
• atlassian-marketplace
• billing
• jira
• tempo

Favorites has been added to my personal space and I have added several Confluence Spaces as Favorites.  I'm looking for help adding other types of urls under favorites.  

• Question
• confluence

I am uploading a CSV file that contains about 10-12 fields that are successfully mapped to JIRA fields. However, when I attempt to import priorities, I get the following error: 2018-03-07 10:00:...

• Question
• jira