Jira

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• Question
• jira

I am working on integrating JIRA with GSMT (service desk management) where a problem in GSMT will be linked to JIRA. All the communication between these two system would be through email. A problem i...

• Question
• jira

Hello, I am trying to get the comment body of all comments by a particular user to be put into a custom field, but it's not working. (Using ScriptRunner by the way, and JIRA Software server 7.3.5) ...

• Question
• jira
• script-listener
• scriptrunner

It's hard for users to remember to use the Assign button when they are trying to add a comment and assign to someone. Would like users to use the Assign in this case so than watchers get just one ema...

• Question
• assign
• comment
• jira

I'm trying to copy the value of the "Epic Link" custom field into other label custom field I have ("Feature Link", 'customfield_10602'). Here is the script listener code I wrote: import com.atlassi...

• Question
• api
• custom-field
• epic
• jira
• label
• +3 more tags...

Hi, I have created an issue and updated the due date. Due to some constraints, not able to meet the due date and changed it to some future date. How can i capture the previous due date and the curre...

• Question
• jira

Hi, Firstly, I apologize if this post is a little unclear, I'm still trying to learn the lingo here - so I'm happy to try and clarify anything below! I am trying to build a simple workflow to assig...

• Question
• custom-field
• insight
• jira
• jira-service-desk
• workflow

After a new interface change, I am looking for a field - Original Estimate and can not find it. It takes a lot of time figuring out new workflows and GUI for Jira. I can say for sure - this is a terr...

• Question
• atlassian-support
• jira
• jira-cloud
• new-ui-2018

Hello All, We had an issue today regarding updating a jira issue. One of our user reported that few epic of their project is being updated by another user who is not working with them. When we chec...

• Question
• jira

I have sucessfully setup an application link between Confluence and Jira - on both sides the link status is "Connected". However when I want to use the JIRA macro in confluence and I am asked to "Log...

• Question
• application-link
• confluence
• jira

While migrating projects to a new JIRA (by export -> import), the SCRUM history is not being migrated. Doing a complete backup -> restore would overwrite the settings+projects already on the ne...

• Question
• jira
• migration
• scrum

Hello, I need that Jira show me through advanced search the tickets in which a certain user has made a comment, is it possible? How?

• Question
• jira

Hi All,    I've been brushing up on the whole relationship between time tracking and estimations.    I have User Stories - Story Pointed.  I have sub-tasks for those sto...

• Question
• jira

Trying to move from #slack to #google chat. When trying to install I get this notification. Any insights?  

• Question
• error
• install
• jira

I am working with a team who would  like to view Cumulative Flow Diagram, but just for the current sprint. At the moment the CFD is not displaying what we want. I thought this would be easy...

• Question
• cumulative-flow-diagram
• jira
• jira-software

Is there an ad-on or API integration available for this  

• Question
• jira-software

Hi All,   We are currently using the Jira Internal Directory for authentication with Jira. We would like to now authenticate these users using LDAP.   I have set up the Delegated L...

• Question
• jira
• jira-service-desk

I have a lot of incoming mail handlers, and i have experienced that they sometimes stops running. The reason is not always obvious, but can be many ex. firewall changes, password changes and so on. ...

• Question
• jira

I am trying to create a link between jira and wrike but cant seem to find the "application link" link.  Ive followed the steps and gone to settings but that is where it ends for me. I do have ji...

• Question
• jira
• jira-administration

One of my team mate has created a dashboard and he has shared that dashboard with the whole team. Add gadget button is visible to him only. I want "Add Gadget" button visible to every team member. Is...

• Question
• jira-software

Hi, I have a JIRA instance that is currently on version 7.1.4 (pre-prod) and another instance that has 7.4.6 (test). I would like to revert the 7.4.6 back to version 7.1.4.... I have the backed up ho...

• Question
• adaptavist
• backup
• developer
• jira
• upgrade

Looking at the KANBAN Board: How can I disable the dots on the cards that show how old a ticket is?   Version: 7.5.1

• Question
• jira

Is there any api or something that give me hint whether user is use new UI or old UI.

• Question
• jira-software

Hi I'm getting the following bug on the Control Chart for a Kanban problem I've set up:  

• Question
• jira-software

Hi, Some of our postgres databases are using the incorrect timezone that does not correspond to our geographic location.   Is it safe to update it to another timezone eg. HongKong? &n...

• Question
• confluence
• jira