What I'm trying to do: only allow myself to add myself as a watcher to issues in JIRA. Since it seems way too complicated to prevent being added as a watcher by other people, I decided to ...
Hello, I'm trying to understand if I need my CAB members to be JIRA Service Desk agents in order for them to review a change and approve/decline it. I am using the standard workflow template, no mod...
I have some longer Filter and Project names and I would like to configure the Jira Software Sidebar to be wider. I see I can collapse and expand it to some default widths but when I drag the si...
http://jira.example.com/secure/CreateIssue!default.jspa?selectedProjectId=10000 Is there a way to ensure the project will be grayed out, since its been preselected so it wont get changed by users &a...
We JIRA Service Desk project configured on a series of issue types that has been running for some time (about 10,000 issues). We have a business need to change the issue type scheme for the pro...
I have my ticket number but cant find a place to check on it
It seems to occur weekly where our development tools will no longer appear in Jira. We verify both the application links show as successful on Jira and BitBucket. All users and projects have the corr...
Hello, Yesterday we install the plugin Agile in a production instance, and at the first moment all works fine. Before we test it in the developer instance. But yesterday the jira instance start to...
How can I get the component of an Issue listed in the time tracking report. I would like to be able to report time based on the component the developers worked on.
I recently discovered that the password had expired on the email account that is used for email handling in Jira Service Desk. Jira didn't give me any warning about this which seems pretty fund...
https://confluence.atlassian.com/jirasoftwareserver078/grooming-your-backlog-947190384.html I am referring to the link above. However, during the Estimate issues session I encountered the following...
Is there a way via REST to create 'placeholders' for AD groups that will come over when a user authenticates thru a Delegated LDAP directory, so that we can prepopulate/configure the projects with va...
I have a problem, I did the edition in Board-Configuration-Card layout to show just 3 fields, start date, status and "end date", but JIRA all the time show "priority", How I can remove that field of ...
Why does the button to close a ticket, read "Closed"? During my introduction to JIRA, I kept thinking a ticket was closed because, well, it said CLOSED. Why not "close" instead, ind...
Any idea why formatting doesn't function as expected, when a linebreak is within the text to be formatted, in a JIRA ticket comment?
I have stories that are linked to Epics using Epic Link field. This makes the Epic the parent issue of the Story. There are two field for the Epic issue type: Program Eligibili...
Our admins won't let us utilize webhooks, stating that in the event an external system is down, executing a webhook to that external system will cause a significant impact on overall JIRA system perf...
In order to see a list of all current projects, I added a Project Category called "Current Projects". When I close out a project, I will archive the project with the permissions scheme...
Hi all, I upgraded from 7.2.6 to 7.9.0 and now I have 2 major problems. (Well as far as I can tell as the two problems prevent further investigation) 1. I cannot get SSL working, I added back...
I am trying to export the results of a filter into an excel spreadsheet. I only can figure out how to do this for one JIRA. How does one export the entire filter results? I have 63 results from my fi...
I upgraded to Jira Core 7.9 and am unable to create a project. Atalassian-jira.log shows these errors after trying to create the project: /rest/hipchat/integrations/1.0/configuration/status [c...
I am new to Jira and Confluence. We are an ISV. Most of our work is not billable because it is work on the software we sell. However, some of our work is custom billable work. I assume I...
I am attempting to do a bulk update of JIRA issues and description field is not available. Is there a way to accomplish this currently or would this be a new "feature"?
Hi All, We configured JIRA with LDAP authentication, and provided JIRA access to couple of users. But 2 more users got access using LDAP authentication and we exceeded JIRA user license. I would li...
As far as I was aware every issue is related to a project, example being my project of Joe Bloggs would have an issue with ID of JB-1. A board within this project is a view of issues within that proj...
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