Jira

At my organization we are using Jira Cloud for many things including a help desk ticketing system. And I work for the help desk.  One of the things that uses a lot of my time is checking whethe...

• Question
• cloud
• jira
• jira-cloud

Even though I am the master admin one of my other users can see an "Edit" option under the ... in the activity stream and i can not!  This user can also customize his dashboard i can not and no ...

• Question
• cloud
• jira
• jira-cloud

Can I trigger automation TC execution and take it to the point where reports are generated, without manual intervention?  For Jira and Zephyr. 

• Question
• confluence
• confluence-server
• jira
• jira-server
• jira-service-desk
• +2 more tags...

Is there a way to search for a partial key? For example some of our IT staff work across multiple projects but would like to be able to put in a partial number (54897) into the search field however c...

• Question
• jira
• jira-server
• search
• server

I have difficulites with counting categories which has issues. (none zero)   let's say there are 2 customfields such as team and module. (I already imported customfileds as a dimension) ...

• Question
• chart
• count
• custom-field
• eazybi
• jira-core

I'm using JIRA dashboard for my reporting purposes and I have a specific JIRA issue that I use to write a blob in the description field summarizing the status with some custom tables and numbers. I s...

• Question
• jira-software
• jira-software-server
• server

We are using JIRA v7.1.4 I would like to display a query which return a list of customers with the most amount of open tickets. Top 10 customer with open tickets.   Thanks.

• Question
• jira
• jira-server
• server

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachments...

• Article
• agile
• jira

I have created 2 scrum boards for 2 different projects (A and B). I created first project A and it went already through 19 sprints. Then I created project B and was able to create and start sprint #1...

• Question
• jira

Hi, Big fan of the JIRA control chart, but it is not terrible clear if cycle time is including non working hours. How can the Control chart be configured to only record cycle time during working hou...

• Question
• cloud
• control-chart
• jira
• jira-cloud

I am writing a plugin where I am doing authentication using BASIC like this var encodedString = btoa(username + ":" + password); xhr.setRequestHeader ("Authorization", "Basic " + encodedString); &...

• Question
• jira
• jira-development

List out issues having subtaks are inprogress status

• Question
• jira
• jira-server
• server

I am new to Jira . Anyone please help me get list of tasks having more than two subtask  

• Question
• jira
• jira-server
• server

Probably a silly question, but anyway: I defined 6 sprints in my board. Portfolio is set on that board. I see the first three sprints in Portfolio - this is fine. I want to see the later 3, but I...

• Question
• advanced-roadmaps

Asana has this great feature that you can send an email to x@mail.asana.com and have it load to your own personal project.  Is there any way to setup a mail handler to do something similar ...

• Question
• jira
• jira-administration
• jira-cloud

Hi I would like to use a specific channel in slack to send product ideas to a project in Jira. I have the bot installed but cant see the command to do this

• Question
• jira-core

...java.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Dorg.dom4j.factory=com.atlassian.core.xml...

• Question
• jira
• jira-server
• server

simply put , our ad group member list is not updating in jira,  we manually synchronized ,  performed test (all green),  this seemed to work at one time as the original group members f...

• Question
• jira-software

Our team tried to log in to our JIRA cloud instance today, which includes JIRA software, Confluence and Service Desk.    All of our projects and issues are completely gone. When trying to...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

I found this article: https://confluence.atlassian.com/jirakb/unable-to-upload-user-avatar-575668557.html, it explains what file to configure but now how to find the file. Does anyone know where...

• Question
• jira-software

Is there a version that supports the ability to show the roll up of sub tasks for project management tracking

• Question
• jira

Hi, has anyone used Jira for SAP Project Management and Service Management (Incidents)? Is it suitable for Waterfall methodology? Appreciate if can share your experiences with some context on scope a...

• Question
• jira

Hi, Does any one have script/API to have below details: - get the ticket details updated from status A to B with the author name   Any EAZYBI ready-made reports would help.

• Question
• eazybi
• jira
• jira-server
• report
• server

When you are viewing an issue, is there a shortcut to jump straight into the edit description field?

• Question
• cloud
• jira
• jira-cloud

I hope someone can help me as this is really doing my head in. I am setting up a dashboard and I want to show time spent on projects for a certain time period, exclude a certain project (internal tas...

• Question
• filter
• jira
• jira-cloud
• tempo-timesheets
• worklog