As of this morning a large number of users have lost access to the projects. The setup looks correct but the get the message that the project is not visible as soon as they want to open it. No chang...
Since implementing service desk, we have noticed that when you start typing @mention in non service desk projects, customer users appear in the list of @mention users. How can we filt...
Hi all, I am not a developer, but I am technically inclined. I don't have admin rights in our environment. I use JQL pretty heavily, and today I noticed that the Component auto-comple...
Hello, we're looking at moving over from Asana for website development / project management. Can you please tell me how I would create a 'master' board that has a pre-defined list of issues.&n...
How do I add the issue type drop down to an agility or a business project? I have created the issue types but creating a new issue does not provide the option to choose between issue...
We have the following sub-task types on most of our user stories: FE Dev, BE Dev, Test Script, Manual Test, Peer Review, etc... I want to be able to total the Remaining Estimate for all 'FE Dev' ta...
Hello! I just wanted to change language to English cause current one was Russian. So I went to Personal Settings. But it turned out that default language is already English. I was surprised! Shor...
Working in JIRA Cloud. When issue type Story is transitioned to Done, we want the Create Issue screen for the issue type Test to be displayed so that users create a new ticket for Test. Both issues ...
Hi Guys, I want to know how to view the status of the ticket CSP-234576, also I want to convert this request to Premier support request. Thanks, Jagadeesh.K
How can i add or remove a customer field(s) in a JIRA notification email ? At the moment all notifications are coming with below attributes in Email body :- Summary: Key: URL: Project: ...
Sometimes our engineers may add the released fix version by mistake. So we would like to know if there's any way to make the released fix version unavailable to be chose? This is also very important ...
At the moment we have a field that called "end time" such as the due date. We'd like to get alert if the tast still not be resolved when the time is closed to the end date. Any way to make that doab...
Does JIRA 7.11 support later versions of tomcat than version 8.5.29?
2018-08-20 14:00:20,738 INFO - Creating issue: [externalId='autoid-1249594710179245748', summary='As an Administrator, I want to access the administration menu option so that I can access the adminis...
Hello, I read from Alassian doc (https://developer.atlassian.com/server/jira/platform/building-jira-from-source/): "You should not need to rebuild JIRA if: You need to change man...
I only see burn up report and velocity report.
Nothing is actually deleted and everything's up-to-date. This can't be linked to permissions as any logged in user can comment if he's in the project. I have a site admin role and I still s...
I've configured everything I needed for my workflow and ensured the whole process is followed. To put it short - I have a custom field called Steps to reproduce that is associated to...
I am board admin in jira but still I am not able to edit any workflow, at least I don't see any "edit" button as described in the documentation. What I am doing wrong here?
Hi, is there a way to validate a date field which is presented in the Customer Portal in JSD? For example - I have a 'planned start date' field which is present in the request type form, and I want t...
Hi everybody, I want to disable particular options of a select custom field with the groovy script runner. I´ve already tried to find a solution with optionManager.disableOption but obviousl...
I am using "Jenkins Integration for Jira Software Connect" add-ons where the plugin needs to sync jobs in my Jenkins(http://jenkins.com:8080). Is there any specific Jira IP ranges there to white...
I created a new project and a new workflow which has six steps. I associated the workflow with the project. When I create a sprint and look at the sprint board, I only see the workflow fo...
Hi everyone, I had to import multiple projects from one JIRA instance to brand new one. I tried with one project, but all i can have are only demands (us, tasks, bugs etc...), components, and u...
Hello, I've got an issue with a custom field of type "Select List (cascading)" that is not displayed and thus not editable with the new issue view, others fields are visible. The field is pre...
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