Jira

I have user that is having issues with is email addresses and user accounts. His first account was created in 2014 using the company email address of durga.prasad@xpologistics.com on the xpologistic...

• Question
• atl-cloudmisc
• gdpr
• jira
• jira-cloud

Is there a way to add a user who is mentioned using @User in the comments sections being added as an watcher automatically.

• Question
• jira

I'm not sure I understand how the "Time To First Response" field works.   When I query for all Service Desk tickets created in the last 30 days in my project (project = nnn and created > -3...

• Question
• jira
• jira-server
• jira-service-desk
• server

This is not a BITBUCKET or JIRA administrator level request - this is for an AVERAGE user. What i describe here is what I saw at a previous employer- they used this method to join various GROUPs - A...

• Question
• bitbucket
• cloud
• jira
• jira-cloud
• user-management

Hi , Encountering issues when trying to do a bulk export of Test Cases to Excel.  1. Filter by project and label under Search Test Execution 2. Result come back with 300+ records for the labe...

• Question
• cloud
• jira
• jira-cloud
• zephyr

Trying out JIRA Core for business process, task management, but many items missing from the board compared to JIRA software; mostly things like swimlanes for users, prioritization of tasks by priorit...

• Question
• cloud
• jira-core
• jira-core-cloud

we have many customers and are running sprints for those customers using our instance of Jira.    We have a customer who is leaving and we need to export all of their history to a new ins...

• Question
• cloud
• jira
• jira-cloud

Hi Team In our jira instance board administrator are suddenly removed from most of the boards. Can you help me to construct the SQL/database query to check how many boards have no administrator. We ...

• Question
• jira
• scriptrunner

Hi, I have around 150+ test cases which were written in an Excel. I want to import them in Jira. I have tried with Zephyr Import Utility, but only last row data from excel is updating in Jira b...

• Question
• jira
• zephyr

There are two aspects I want to configure so that we have appropriate management of rankings on the backlog. Firstly, I want to ensure that only a specific group of users is allowed to change the ra...

• Question
• cloud
• jira
• jira-administration
• jira-cloud
• notification
• +2 more tags...

I accidentally moved a ticket from dev complete to In QA on the Kanban board. Now I can't move it back. Is there a way to perform this task. Right now, due to the workflow, I cant do so.

• Question
• jira
• jira-cloud

I have a project that shows up in the projects list, but appears to be archived. I am unable to restore it as there is no archived projects list. Where should I look to help fix/diagnose this problem?

• Question
• jira
• jira-administration
• jira-cloud

I have 25 post functions in create transition of the workflow.How can I copy all the post functions from create transition to another transition?   Thanks, Dinesh

• Question
• jira
• jira-server
• server

I am a watcher on all Service Desk tickets, but i don't always get notified when a customer adds a comment. For some i do for others i do not. If an @myusername is used then i of course get the ...

• Question
• cloud
• jira
• jira-cloud

I have a list of tasks in column one, classification of the task in column two and four additional columns.  The number of rows is 100.  I what to pull this list into JIRA to do tasks.&nbsp...

• Question
• jira-core
• jira-software

In my environment, self-hosted tools, like the Atlassian tool suite, is a requirement. With HipChat, self-hosting was possible. Since HipChat is going to be discontinued soon and since Slack can...

• Question
• bitbucket
• bitbucket-server
• confluence
• confluence-server
• jira
• +2 more tags...

Hello,   We are reviewing Jira and are confused about licensing.  We have 11 people, 6 who develop, all do projects and 8 who do support.  what is your recommendation for subscription....

• Question
• jira
• jira-service-desk

So right now I can run a search, save it as a filter, and then display the filter results on a dashboard. Is there any way to show JQL search results as a pie chart without having to first save it as...

• Question
• filter
• jira-core
• jql

I have a dropdown field in a tab where the user selects a project type. Based on the selected project type the relevant tab has to be shown and other tabs has to be hidden. I see the same question i...

• Question
• jira
• jira-server
• server

I have a story with tasks that have sub-tasks. I have assigned LOE to the sub-tasks When I look at a task, it has an aggregated total of the sub-tasks  in the Time Tracking section. When I go ...

• Question
• jira
• jira-server
• server

I'm seeing a weird behavior from @Jirabot where it refuses to unfurl mentions of jira tickets unless the project key is in CAPS. For example, typing in "qa-123" will not unfurl, but QA-123 will....

• Question
• cloud
• jira
• jira-cloud

I feel like there has to be a way to do this, and I simply can't figure it out. I'd like to be able to filter the Rapid Board with JQL from the query string. I've tried adding the jql parameter and t...

• Question
• jira
• jira-server
• server

I have run into an issue where the Wiki Style Field Renderer responds differently to tables pasted from Excel on tickets generated from the Portal Channel than ones generated via the JIRA Channel. If...

• Question
• comment
• field
• jira
• jira-administration
• jira-service-desk

Hello, I'm new to JIRA customizing and have now a task to modifiy an existing multi-select-cf plug-in a former colleague developed. The list of selectable values consists of a huge number of externa...

• Question
• jira

Hi all, I recently did a license key update for our electronic signature plugin and somewhere along the line I've possibly also updated. Although this has not caused any issues with the functio...

• Question
• cloud
• jira
• jira-cloud