You can archive a Fix Version which keeps it around as a historical entity, but removes it from the drop down that users see when editing a case. I would like to do the same thing for a Component. I ...
...he best way to create a project due to possible performance issue. Is this true? What recommendation due you have to create a Portfolio project that contains work from multiple teams.
I can't see the Due Date field and others that I had configured on Jira in the new view to Issues. How I turn in and customize the fields that I whant to see? Already changed the Project settings>...
At a point in the workflow, I am assigning three approvers (single user pickers) to a story. This approvers are different types; custom fields exist for 'business approver', 'manager approver', 'IT ...
Hello All, I joined a new organization who uses JIRA to manage their portfolio of application development work, and this is the first time I have used JIRA. I have been a scrum master and product o...
Does anyone know the minimum fields that are required to create a ticket that pushes to salesforce to Jira?
Hello, I have this code , I want change my "customField" to "hide" status in all my field configurations... Thanks for help! import com.atlassian.jira.component.ComponentAccessor import com.atl...
Hi, I'm new to Jira. I know it has default issue types, but I want to create mine, with different names. Example add one that is called requirement, error, etc. Where can I do it? Thanks. H...
For Jira Cloud. I am using G Suite to synchronize my GApps accounts to Jira. I wonder if I can also sync the GApps groups to Jira. For example: On my GApps I have two groups called "Dev Team", "T...
Hi All, I am trying to add a remote link to an issue when I create it using the "Clones and links "script. I have add the function callback to my Additional actions part of the script but it is nev...
Hi Everyone, I am building out our Jira / Service cloud integration and am setting up the mapping however when I create/associate a salesforce ticket to Jira, I get the following error message:
I appreciate your replay: How to stop Jira Portfolio Team Member automatic assignment? How to un-assign the team member that is auto assigned? Thanks
I have the cloud version of Xray. The documentation I read doesn't provide clear instruction on how I can configure in a folder structure. Here is the link I found on the how to: http...
I am trying to have projects send an email alert 24 hrs and 48 hrs to the assignee for upcoming due dates on projects. I have found a one Atlassian outlet that says I need Global permission to do so....
when I try to start Jira I'm getting below error . please help *******************************************************************************************************************************...
Hi When I invite a new user to JIRA or I add a user and tick 'Send notification email ' the 'from:' is my email address not the one configured in the SMTP server config. Consequently ma...
We are looking to start using Jira and I want to take a look at Rapid Board but I cannot find it in the Apps to install. How do I install Rapid Board on my hosted trial? Thanks Paul
Hi, I need a create a ticket Automatically from the tool,just by clicking a button. How to call JIRA API service for creating a ticket. Please Provide step-by-step explanation.
When looking at the burndown chart for issues in the current sprint, several issues were just closed which now increased the remaining values. The chart says the issue was reopened, when t...
I have a story with subtasks and both the story and the subtasks are assigned to people. If I change the story Assignee from Person A to Person B, then all of my subtasks revert to Unassigned. Is the...
Hello, I've only recently become an administrator for JIRA, so please go lightly! :-) The company I've joined currently run one week sprints for a SaaS solution. We do aim to release at the end of ...
In a discussion thread about onboarding new users to JSD. (Found here: A is for Activate: Share your top Jira Service Desk onboarding tips for new users!) We began to explore the ideas beyond j...
I created a custom service and hosted it on Cloud Google Kubernetes. On this service I send a Post method to Login using Basic Auth, and then get an Issue. It gets the user data and when it tries t...
I have duplicate bugs reported and need to delete. When I try (I am an admin), I get the message that I do not have permission.
Hello, We're having an issue with Tempo not following the global time tracking setting. In Admin -> Issues -> Time Tracking the default unit is set to Minute however when time is logged in Tem...
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