Jira

Some of our clients have problems receiving notifcations from Jira Servicedesk. We can't find any settings in Jira or the customer's own mailclients to fix this. These customers can't get the h...

• Question
• cloud
• customer-portal
• email
• jira
• jira-cloud
• +3 more tags...

Hi, I just want to hide or archive a project that has already shipped. We won't need to add more issues to it but we wan't to keep the history just in case. There was a way (given an old tutorial I ...

• Question
• cloud
• jira
• jira-cloud

Hi Team, I have 5 years experience of JIRA administrator, Now I am planing to do JIRA certification(ACP-100) could you please guide me how I need to preparation? and I am looking some document to in...

• Question
• acp-100
• jira

Hello,  I often use the issuetype subtaks in my project, but if I search for it in the issue navigator about jql, none will appear. How is it possible to get the subtasks displayed?  &nb...

• Question
• jira
• jira-server
• server

How to update log work in an issue through powershell?? I want to automate it. Does anyone have code for it?

• Question
• developer
• jira
• powershell

I can't modify templates with big template on new version of Jira

• Question
• jira

Exactly what I need means, for example, A drop-down list  is available b drop-down list  Should in  hidden, If the person select A drop-down list  afterward only it need to show B...

• Question
• jira
• jira-administration
• jira-cloud

At the beggining of the workflow, in the first screen? Thanks!

• Question
• jira
• jira-administration

How to stop email notification for particulate user when project created as next-gen projects I am having only this options are displaying in my project setting.

• Question
• agile
• jira
• jira-cloud

Hi  I have been searching for an overview, that shows which mails in sent to customer during the notifications. A Mail log?   So if customer is not sure about if they have receiv...

• Question
• atlassian-support
• jira

Hello,   We have different subcontractors working on the same project. We assign each one a separate issue (with their requirements/ budget only).   It turns out though that since thei...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

Hello,   how can I get back the time tacking feature in the the new Jira version?

• Question
• jira-software

I am in the issues section of my project and I am the admin. The only issue options I have to create is 'Bugs', 'Tasks' and my own. Is there another step I need to take to see the option of 'Sub Task...

• Question
• jira
• jira-administration

I want to get number of times the issue made some transaction.  Suppose my workflow has Ready to Retest--> Reopen. Now if 1 issues is marked as ready to retest but it was reopened, again aft...

• Question
• cloud
• count
• jira
• jira-cloud
• transition

I've installed JIRA 7.6.9 and the logs are getting flooded by the error below: [c.a.j.config.properties.PropertiesUtil] Invalid value for 'jira.index.readerpooling'. Defaulting to true. I...

• Question
• jira
• jira-server
• server

I using new agility project now. Before i was able to create statuses and set one of three category for this. How can i do it now? I want that REJECTED and DONE having Done c...

• Question
• agile
• category
• jira
• jira-software-cloud
• status

Unable to move the story to 'Done' column if there is any sub task associated with the story, though story status is displaying as 'Done'. But if there is no sub task associated with the story, then ...

• Question
• cloud
• jira-software
• jira-software-cloud

I've setup a new simple workflow with Global Transitions from all steps to all other steps. However, it turns out, that the transition buttons are only visible to the assigned user. That's not what I...

• Question
• jira
• jira-server
• server

Hello, I have css file in this structure of files  main -> java - > resources -> css - > file.css  In my xml file  <resource type="download" name="file.css" l...

• Question
• app
• java
• jira

Hi guys, *Note, the solution can't include any third party extensions.* I have a project containing the following issues and structure: Epic1 Story11 Story12 Sub-task111 Bug1 Task1 (is sub...

• Question
• jira-software
• jira-software-server
• server

Hello all, I need to find a mySQL query in order to get a list of Jira users that have not login the last year.  Jira version: 7.9.2 Can someone help me with this? Thanks in advan...

• Question
• jira
• jira-server
• mysql
• server

What should the workflow property be, if I need to prevent JIRA users from adding new issues to an already closed epic ?   Thank you !

• Question
• jira
• workflow

Hi There, I was wondering if someone could assist with the following: When a call is logged by using the (Plus on the far left hand side of the screen) the request type defaults to ''No Match'' Ho...

• Question
• bitbucket
• confluence
• jira
• jira-service-desk

Hello guys. I have created my own custom JIRA plugin and I want to display my information in a PieChart for example(for now I am show the information in a table). How can I do this ? Can I import ...

• Question
• app
• chart
• graph
• javascript
• jira-core

Hallo, after the test time from Simple wiki is finsch i bught the add on but all the data in the Wiki was disapier, how can i get it back? Regards  Saad

• Question
• jira-software