Jira

When converting a ticket created in Board A, that I decide to move Board B - is there any way that I can trace where the ticket originally came from? I would want to know that originally that ticket ...

• Question
• board
• jira
• jira-software
• move

I'm new to Portfolio for Jira. I created a Live Plan linked to a Project - no filter, no board. The project has 1 Epic and 1 Story, connected to each other. I've included all releases. I added the ...

• Question
• advanced-roadmaps
• jira

I'm new to Portfolio for Jira. I created a Live Plan linked to a Project - no filter, no board. The project has 1 Epic and 1 Story, connected to each other. I've included all releases. I added the ...

• Question
• advanced-roadmaps
• jira
• jira-server
• server

I'm new to Portfolio for Jira. I created a Live Plan linked to a Project - no filter, no board. The project has 1 Epic and 1 Story, connected to each other. I've included all releases. I added the ...

• Question
• advanced-roadmaps

Is there any salesforce free add-on that I can link Jira with Salesforce CRM, for customer cases/ticket (s) to be synced up for dev fixes and status closure back in SF CRM?

• Question
• atl-int
• jira
• jira-server
• salesforce
• server

I had never done any Jira upgrade before and I am super nervous now to upgrade it because I have quite a bit of setting in Jira and afraid that I will lose them or have to redo them manually after up...

• Question
• jira
• jira-server
• server

Hello! I've been searching the community to see if there's a way to change the active quick filter JIRA defaults to when navigating to the "Releases" page. Currently, ours defaults to having only "...

• Question
• jira
• jira-server
• quick-filter
• release
• server
• +1 more tag...

Dear all, We are currently working on JIRA service now integration using Restapi. I have a question on this integration. We are trying to map a user picker field from service now to the repo...

• Question
• atl-int
• jira
• jira-server
• server
• servicenow

Hi, We have a custom label field in our workflow. The field is displayed on the issue page and during different transition (not in the edit pop-up).  It can be edited directly from the main pa...

• Question
• api
• jira
• jira-server
• rest
• rest-api
• +1 more tag...

The situation is that the service desk is simply not showing up and I am not able to access anything about the project. Please take a look below the error that I am getting.   Technical detail...

• Question
• jira
• jira-service-desk

Hi there,   In the instructions to add LDAP, I should look for the User Directory link after clicking on User Management, but I don't see it? Did I miss a setting somewhere?

• Question
• jira
• evaluator-resources
• jira-cloud
• new-to-jira

Open tickets are not showing correctly on Project.  Upgraded to new version of JIRA and when I started new sprint, the parent ticket is showing on the screen. Don't want the parent ticket, just ...

• Question
• jira-software
• jira-software-server

I am trying to get all the status from my Jira instance using the API (v2, v3), from my Addon but I am getting an empty array, tried with my normal user and get the same response, I checked the permi...

• Question
• jira
• administration
• api
• atl-adm
• jira-administration
• +2 more tags...

Hello,   I have Jira version 7.0 and Jira subversion plugin 3.0.1. I know both of them have reached out of lifecycle and currently not being supported by Atlassian. But as the production appl...

• Question
• jira
• jira-server
• server

Apart from Bamboo integration, is there a way to integrate deployments into Jira versions/releases?

• Question
• deployment
• jira-core
• version

We are using following code to bring Jira's creation dialog. All the fields are working fine except "Sprint " field. It supposed to show a combo to choose but it is not showing anything to choose. &...

• Question
• jira

Hi all, I'd like the Development section on a ticket to only be visible when a specific status has been set in the workflow. Is this possible? Or is the Development section either on or off for...

• Question
• cloud
• jira
• jira-cloud

I set a validator for transitions to In Progress status that makes "Assignee" field mandatory. So person who moves ticket to In Progress is prompted to assign the ticket. But I cannot find a way to ...

• Question
• assign
• cloud
• jira-software
• property
• status
• +1 more tag...

I see JIRA 7.12 supports MS SQL 2016, https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html.   Has anyone tested JIRA against MS SQL 2017? Does JIRA support usi...

• Question
• jira
• jira-server
• server

I'm running the 'atlassian-jira-core-7.12.1-x64.exe' to upgrade our Jira installation to 7.12.1. But every time I run it, it gets stuck on the step that says 'Deleting the previous JIRA installation ...

• Question
• install
• jira
• jira-server
• server

We have some users in the organization who are in Active directory but never logged into Jira Server. So now when they are trying to send an email to the Incoming email handler, they were not able to...

• Question
• jira

I'm afraid the licensing on my installation of Jira has gotten very confused. I've had it for a long time (going back to at least 2012). In that time the Jira Server (+/- Agile) and Jira Core have al...

• Question
• atl-ca
• jira
• jira-server
• server

I've noticed since JIRA was updated yesterday that all ticket notifications from JIRA to my email Inbox have three huge Atlassian logos attached. How does one block them? They cause a lot of additio...

• Question
• cloud
• jira
• jira-administration

I want to filter all issues in a AA project that are blocked (have "is blocked by" link). Problem:  ScriptRunner Enhanced Search does not have hasLinks() function. So hasLink("is blocked b...

• Question
• jira-software
• scriptrunner

Hi, we've been using a project for an older version of our software in Jira, and we've created a new one today. When I try to link two issue, issues from the older project are shown in the list of li...

• Question
• cloud
• jira
• jira-cloud