Jira

Hi,  We have our development team using a JIRA Software license for internal development of our product. Now we are going life and we want to use JIRA Service Desk for Customer Support, for th...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

I saw that there is a customEvent(IssueEvent event) function that I can run to process custom events I might have. How exactly do I implement it?  Is there a way I can run that and get the spe...

• Question
• jira
• atl-adm
• atl-dev
• custom-event
• java

We are running Jira cloud.  It seems that in the last couple of days some of our setup options are not available.  I am an adminstrator with full access.  We would like to create a set...

• Question
• jira-software

We are planning to migrate from rally to Jira and also want to integrate it as we are not completely dissolving rally as we still have teams working on it. The integration should updates all the area...

• Question
• jira
• jira-cloud
• jira-server
• server

I'm curious if anyone who is using the SCCM Integration for Insight has any performance metrics from the SCCM server. What's the resource use on the SCCM server when Insight synchronizes using the in...

• Question
• addon-com.riadalabs.jira.plugins.insight
• app
• insight
• jira

First time to have to research and install software. Looking for information for JIRA, Bitbuck, Confluence, Service Desk. Will be installed in a Windows 2016 Server environment. Are each stand-alo...

• Question
• bitbucket
• bitbucket-server
• confluence
• confluence-server
• jira
• +4 more tags...

We created a new workflow yesterday but haven't assigned it to anything yet. At that time the current resolution screens for incidents and service requests started displaying an AUI info message on t...

• Question
• jira
• jira-server
• server

We are running on some old JIRA version (6.3). Is it necessary to go to the latest 7.x before we are going cloud or it is ok to start Cloud on 7.x and somehow export projects that we need? Is it poss...

• Question
• cloud
• jira
• upgrade

Is it possible through scripting somehow to have an issue automatically created and added to a sprint when the user has started the sprint, through scripting? Thanks for any feedback you guys can off...

• Question
• jira
• jira-server
• server

I added Tempo and now in the dropdown I have two "Log work" options. I would like to remove the native one(on top in the screenshot attached). How can I do this?  

• Question
• jira-software
• jira-software-server
• server

I have users who have decided to make their own projects and we do not allow that by policy.  I need to disable this capability, but can't find that reference point.   Anybody have the an...

• Question
• cloud
• jira
• jira-cloud

Hello! I'm having a bit of an issue installing Jira on CentOS 7 with Virtualmin. The same issue mentioned in this closed report.  Basically, I'm installing Jira as per the instructions and whe...

• Question
• install
• jira
• jira-server
• permission
• server

How can I make sure I log out from https://community.atlassian.com/ what I did: I login, click on logout, close browser (any). open browser (any) , go to https://community.atlassian.com/ click o...

• Question
• jira

...ql": "project = XX AND type = "Story" ORDER BY summary ASC", "favourite": true }   Edit Filter Permission: POST /rest/api/2/filter/{id}/permission { "id": "https://d...

• Question
• jira
• jira-server
• server

So our teams developers typically just access our stories from our "sprint view", is there a way to display these links from looking into each story from the Sprint board? I know when you click into ...

• Question
• google-drive
• issue
• jira-software
• link
• story

How do I Ask if the assignee changed to unassigned during certain dates?   Why it is not valide: assignee changed FROM currentuser() TO EMPTY  during (startofweek(), endOfWeek()) or as...

• Question
• jira
• jira-server
• server

I am able to get Conflunce link at Jira issue, but cannot read the content of Confluence page: def issue = ComponentAccessor.getIssueManager().getIssueObject("GR-5") log.info('Start') def rlm = Co...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• confluence
• jira
• jira-server
• scriptrunner

I have two instances, same version of jira software 7.12.3,  same data set;  so in audit log, should I see identical information regarding a new user sync from Active Directory ?  whe...

• Question
• jira
• jira-server
• server

Will premier support continue to cover on prem server versions of jira and confluence?

• Question
• confluence
• data-center
• jira
• atlassian-support
• enterprise

  We set min and max limits in the columns . When we already have maximum number of issues in these columns, we know that  this column will become red if we move another issue in corr...

• Question
• board
• jira-software
• limit

Hello,   We have a pretty big problem with our JIRA instance. It's slowed down until it's unusable and the logs are getting full really fast with the following error:   Encountered an e...

• Question
• error
• jira

I have a project with my issues assigned to several Epics and tagged with a label. I have a scrum board set up with this filter query: 'project = "AS" AND (issuetype not in ("Xray Test", "Test Set")...

• Question
• board
• epic
• jira
• jql
• scrum

hi, i have service desk portal, when team upload a doc,  portal users unable to see or download the file. they just get non-clickable text

• Question
• cloud
• customer-portal
• jira
• jira-cloud
• jira-service-desk

I want to configure JIRA Service Desk for auto assign a issue to the first user who commented on it. Is there any way to do this?

• Question
• cloud
• jira
• jira-cloud

I have a list of "done" statuses in Jira Service desk. We don't want to see 'Done" projects or to do's. How do i hide them? Thanks.

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server