Jira

Hi  this is possible to write JQL to display all of task:  1. with subtask assigne like assigne of task 2. with test casle assigne like assigne of task  Thank s for c...

• Question
• jira
• jql

• Question
• jira

We're having problems isolating the last time a comment was added to a service desk ticket that was visible to the customer (i.e. when was the last time they heard from us versus all the internal com...

• Question
• automation
• jira-service-desk-cloud
• jira-software

I am trying to find if we met SLAs on closed tickets. One SLA that I'm trying to verify in our closed tickets is that a ticket will not go more than two weeks without an update.  Is there a way...

• Question
• jira
• jira-server
• search
• server
• update

An employee unassigned all the work that was in his name. Is there a report to see what has been unassigned?

• Question
• jira

I am JIRA 7.9 server version I think and I used to be able to move a task to a story under the more menu item. I cannot do this anymore.

• Question
• jira-software
• jira-software-server
• server

I was hoping to create different queues so that if an issue is beyond a tier 1 agent's scope, the tier 1 agent can escalate it to a tier 2 agent.    How would I go about creating these di...

• Question
• jira
• jira-service-desk

I'm attempting to add a blocked column for a board. I want any issue in the board to automatically transistion to the blocked column when the "blocked by" property is set on the issue. Also - nobod...

• Question
• cloud
• jira
• jira-cloud

I have been using the Business Project for managing my Epics for a couple of years.  It seems now that there is no way for me to mark an Epic as done so that it doesn't show in the assignable li...

• Question
• cloud
• jira-software
• jira-software-cloud

We are trying to build our system for an IT department. We have several groups within our IT department such as Infrastructure, Support, etc.. Is it possible to create groups within a project so issu...

• Question
• cloud
• jira
• jira-cloud

I have been trying to access/render the IssueCRUD servlet through a Web-Item module inside a Project Template created using Atlasssian SDK but it is showing the 404 error i.e. "Oops, you've found a d...

• Question
• jira
• jira-server
• server

Hello people! I have a problem: I have a screen of an issue (the "Edit issue") that has two visible fields and two hidden fields (the hidden fields are just for fill another company´s plataform). T...

• Question
• jira
• jira-server
• server

Hello,   I have a question and hope someone can help me here. Is there a way to have time tracking for 2 people in the same jira ticket?    Thank you in advance, Rafael

• Question
• jira-software
• jira

I need help with this known issue with cascade selected list customs fields in jira cloud: https://jira.atlassian.com/browse/JRACLOUD-70961 Does anyone has a better workaround than the one given in t...

• Question
• jira

Hi Team,  Hoping you can collectively help. This has been vexxing me for a while.  JIRA Server 7.3.0, Maintenance Expired I've inherited a JIRA instance where a previous project admin ha...

• Question
• jira
• jira-server
• server

Is there a way to build a filter for previous sprint? I see currentSprints(), closedSprints() and futureSprints().  closedSprints() returns too much and I am unable to apply simple math like [c...

• Question
• jira-software
• jira

I am using Automation Lite for Jira please help how to create a rule to automatically move the story to done, when all tasks related to that story are already done

• Question
• automation
• jira

I have to pull the list of test cases per Use case and store them as json output file in Jenkins job using a python script. Condition: 1 Use case is mapped to multiple test cases. If ...

• Question
• jira

Hell All, we are just starting to use JIRA and were wondering if there is a way to post messages that would be visible for all the team members who have access to the board? e.g. quality system down...

• Question
• jira-software
• jira-software-server
• server

Hello All, When I try using Bulk Operation under the Tools button to my costumed issue type.   I selected the Edit Issues and wanted to modify the field of this Issue type. but the it di...

• Question
• bulk-edit
• jira
• jira-server
• server

Duplicate user keys were encountered so import does not complete. How do I get rid of the duplicates as they do not appear in the User UI as duplicates.

• Question
• cloud
• jira
• jira-cloud

Hello,   can you please give me ideas about creating a condition in a spoecific transition. This condition is about forcing only one user to execute a transition if a custum field have a spec...

• Question
• jira
• jira-server
• server

Hey guys,    Since yesterday I receive a lot of email notifications like the one explained here by Atlassian: https://confluence.atlassian.com/jirasoftwarecloud/blog/2019/02/jira-ema...

• Question
• atlassian-support
• cloud
• email
• jira
• jira-cloud
• +1 more tag...

We have created some specific group for users external to the company and we are able to manage access to different Jira project with theses group. As we cannot define by default the Access paramete...

• Question
• jira-software

I'm trying to assign an external client into one of the user groups set up on our system, in the admin section, however i can only see page 1 of the 2 pages of groups we have created, in the drop dow...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server