Jira

Hi, We have JIRA Service Desk and JIRA for our developers. When our ServiceDesk people / customers put comments in a Service Desk ticket, those comments are not showing automatically in Jira Is...

• Question
• cloud
• jira
• jira-cloud

I'm using email handlers to create tasks and have successfully assigned the task to the appropriate resource.  My question is, can I also assign the task or story to a preexisting Epic?  &n...

• Question
• cloud
• jira
• jira-cloud

I have created around 300 issues and some of them do have and others don't have descriptions. How can I sort them to find the ones that do not have a description? Thank you in advance.

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Actually I'm trying to delete particular project issue using through the bulk delete option, but it's not working. I have not received any error just bulk operation hang up.Could you please suggest m...

• Question
• jira

2019-02-28 09:18:47,380 Caesium-1-2 ERROR ServiceRunner [c.a.scheduler.core.JobLauncher] Scheduled job with ID 'SolmanJobScheduler : 00505683A74D1EE8B1FA44A89CB212C1' failed com.atlassian.activeobje...

• Question
• jira
• sap

Jira Team, We are planning to upgrade Jira from Jira 6.1.7 to Jira 7.0.11 and then to 7.13.1. In this process we are facing some issues related to collation. We would like to have your support in ad...

• Question
• jira-software
• jira-software-server
• server

I'd like to create a custom field in nextgen I want this custom field to be "below" a story in hierarchy; ie rolls up to a story I'd want to be able to create this custom field and have multiple en...

• Question
• cloud
• jira
• jira-cloud

• Question
• jira

Hi, some users would like to automaticaly add a fix version to stories that are created in an epic with a fix version. I did the script below as a custom listner on the 'Issue Created' event : impo...

• Question
• jira
• jira-server
• script-listener
• scriptrunner
• server

Hello: We are having trouble using proximity search syntax. It seems to be returning overly-broad results and behaving more like an OR operator, in that low proximity distance searches are getting h...

• Question
• jira

i would like to change the default JIRA keys. they should take original names from the objects. is this possible?  

• Question
• jira
• jira-administration

Instead of having to go inside each ticket to assign it to me, I would like that each ticket had its own assign to me button in every row.

• Question
• jira
• jira-service-desk

using JIRA CLOUD        i have set default time zone Chicago(GMT-6:00) in Jira CLOUD general settings.but custom fields default time showing wrong time.i don't know why.this time...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

How to organize the process of finding resources using Atlassian? Hello! I am trying to invent a full-fledged personnel search system for companies. Need to use Atlassian. Did not get joy - JIRA +...

• Question
• jira
• confluence
• confluence-server
• jira-server
• jira-service-desk
• +1 more tag...

Hi all, I'm having a problem where when I close a sprint and start a new one, often times the old closed issues will re-appear in the next sprint. Has anyone else experienced this? Am I doing someth...

• Question
• cloud
• jira
• jira-cloud

We want to ensure all of our tasks are story pointed, so would like to add a validator on the transition from Backlog -> Sprint Is this possible? I don't see any way to set this in a workflow, o...

• Question
• cloud
• jira-software
• jira-software-cloud

I have a project I have created as a basic software development project rather than kanban or scrum.  There are a list of default filters (including the project filter) that I want to modify. Af...

• Question
• developer
• jira

Dear All, I'm rather new with these product, just installed and start playing around for a month. Now I have in-house server with Jira, Confluence and BitBucket. I actually also have license for Fi...

• Question
• bitbucket
• bitbucket-server
• confluence
• confluence-server
• jira
• +3 more tags...

Dear All, I need to know best and  easy way to assign permissions to number of projects like Project-A, Project-B, Project-C,..... Each project needs to have its own set of permitted users in...

• Question
• jira-software

Hello, if I clone a Zephyr test, then unfortunately the test steps are not included. Is there a solution for this problem? Many Thanks. Greetings Daniel

• Question
• addon-com.codebarrel.addons.automation
• jira
• zephyr

I am trying to access my hosted JIRA via python but I get a 401 error when I try to login. My code: from jira import JIRA options = {'server': 'https://[instance_name].atlassian.net'} jira = JIRA...

• Question
• identity-provider
• jira
• python

We have a project will contain epics.  The epics create a specific type issue automatically upon the creation of the epic.  We want to be able to assign these issues to different teams and ...

• Question
• jira
• jira-server
• server

Earlier, this info was available under product access but I dont see it anymore.

• Question
• cloud
• jira
• jira-cloud

Hi, I would like to restrict access to a specific project only to a group of members. Can someone advise on the best approach to do this? Regards, Madhurima 

• Question
• jira

Hi ,  When i want to i want to close this issue this error message shown. i am not able to found any solution for that.

• Question
• jira
• jira-server
• server