Hi, I have set SLAs against response times for the Issue type "Bug" and the Priorities P1 - P4. However I am having some problems with them updating if there are any changes. I don...
How to set automation if the ticket is in a particular state and the original estimate is empty? Basically, I want to set an automation trigger whenever the state of the ticket is moved from review ...
Is it possible to add a Jira Service Desk Customer as a watcher to a Jira Software Project? We manage some project tasks as a Jira Software Project. And I want to be able to add a colleague, who isn...
We use the JIRA software (on premise) and recently the users started complaining about the performance of JIRA. The number of bugs keeps increasing everyday and I have re-indexing time to time but it...
Hello I'm using Jira Cloud and trying to edit a workflow for epics to allow only the PO group to create them. Probably it can be solved by adding " jira.permission. " property to "Create" transit...
Let’s say you and your team want to do something ambitious, like launch a rocket into space. To do so, you’ll need to structure your work: from the largest objectives down to the minute details. You’...
We are using JIRA Software (On-premise) and recently we started noticing performance issues as the number the bugs keep increasing everyday. We have a lot of closed tickets which can be archived, the...
I need a textfield in Jira to format the input in ISBN style: e.g. ISBN 978-3-12-732320-7 Best solution would be in edit/create mode it just shows the numbers e.g. 9783127323207 in view mod...
I'm trying to add a Directory in Jira with directory type as "LDAP" (not Internal with LDAP Directory). According to my understanding, most of the settings are used for sync users/groups from extern...
Hello, We are upgrading a Jira from 6.3.13 to 7.13.2 can anyone suggest me the upgrade path.And also we have a Jira Service desk 7.6.1 and we are planning on combining both the applications and migr...
Hi, In our project, we updated fix version to the version number which is due for release in next 6 weeks [our usual release cycle]. Some of the user stories and their functionality goe...
Hi! Since ~ 05.07.2019 I noticed a strange behavior JIRA Cloud API. When my CI Jenkins tasks make request on rest/dev-status/latest/issue/detail?issueID=... they will get information about ticke...
While selecting the BA Approved filter , i am getting error message [BA Approved is not applicable for the current project and/or issue type. Note: The story with BA APPROVED is available
Below error getting when creating a epic. Please assist.
how can I import from my csv file the creation date of the tasks, I can not see the creation date field to be able to select it and import it, this is in jira cloud
Hi, My team and I are thinking of migrating from Jira Cloud to Server for various reasons. Chief among them is needing the ability to do extensive customization and automation. We're curious if...
I am using the ConfiForm IFTTT Integration Rule to create a JIRA sub-task. I would only like this integration rule to run the first time the criteria is met. If I change my entries for th...
Hey guys, just wondering if there's a way to filter by the Last comment text in Jira / Scriptrunner. for example search tickets with text in last comment = "text+to+search" ...
Can you please recommend Scrum Standup Plugin for Jira Cloud version? It looks current Scrum Standup plugin not supported for cloud works only in server version.
Does anyone know of any plain English links to explain how OAuth works in Jira? I created an application link in our Jira server (7.13.0) and he was able to create a public/private key a...
I would like to assign an EPIC as a default to all tasks that are created in my JIRA project. Can I please have some assistance
We create a bunch of scheduled tasks with Google Calendar. The problem is calendar-notification@google.com cannot accept emails so we get errors whenever a ticket updates and tries to send...
Hello, I would like to be able to add the description of the issue to the internal notification. I've adjusted my notifications to send an email once an issue is assigned however, I'm unable to find...
Hello, I have had some issues with search functionality. I am trying to search for a specific sprint within a project. I go to search and when I try and insert Sprint as one of the search criteria I...
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