Jira

Hi, has anyone found a way to see if others are currently viewing a ticket (add an icon to a list)? or indicate that a ticket is claimed? a lot of my coworkers find themselves working on eachother's ...

• Question
• jira-core

Our team works on projects that are usually "waterfall" in nature, with a starting point and ending point (versus never-ending sprints).  We do not have MS Project (or Project Server).  How...

• Question
• confluence
• jira

...rovider class="com.plugin.provider.ContextProvider"/> <resource name="view" type="velocity" location="/templates/webpanel-module/data-panel.vm" /> <supports-ajax-load>true</s...

• Question
• atl-adm
• jira
• jira-server
• refresh
• web-panel

I've made a project that I wish to have a number of boards in, each with their own, isolated Versions, Epics and Issues, but after setting up and adding issues to one Board, those Issues showed up in...

• Question
• board
• cloud
• issue
• jira
• jira-cloud

Hello. I created my custom mail handler that implements  MessageHandler  interface. It’s working well, but I’m not able to do 2 things on it. to get the related service name To catch i...

• Question
• jira
• jira-server
• mail-handler
• server

Jira Service Desk was sending out updates properly, and nofitications, but then stopped.  I can receive incoming requests sent to the help desk's email account.  But nothing gets sent out a...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

I would like to have a canned PostFunction which has two input parameters, both selectable from dropdown fields (this part is already implemented). Now I would like the two dropdowns to depend on eac...

• Question
• adaptavist
• jira
• jira-server
• scriptrunner
• server

Hello,   I search for issues with the basic search assigned to one person like this: This will give me the url: xxx/issues/?jql=assignee in (DHeinke) When I open that URL again, it switche...

• Question
• jira-core
• jira-core-server
• server

Our IT installed some of the recent updates, and since then a filter we have had set up that has worked fine for over a year, has stopped working. The filter was originally set to this:  proje...

• Question
• epic
• filter
• jira
• jira-server
• server

JQL =  resolution = Unresolved AND assignee = currentUser() In the worflow, when a task is reopened the resolution is set back to unresolved. The issue in question is a standard substask. If...

• Question
• jira-software
• jql
• user

jira version 7.13.1 datacenter   Creating a Jira board in Project A based on a filter querying issues of Project B but the board itself continues to appear under Project B's list of boards. &...

• Question
• jira
• jira-server
• server

Hello, we try to transition issues from "Resolved" back to "Open" when a customer of our Service Desk comments on a ticket. Since we use ETI and customer comments get created via "Jira dummy agent" ...

• Question
• comment
• groovy
• jira
• jira-server
• jira-service-desk
• +2 more tags...

Is is possible to change a next gen project from Sprint to Kanban, or rather is it possible to have both Sprint and Kanban boards in one next gen project ?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Our team uses JIRA as a service desk/ticket tracker. Every 15 days I release the done tickets so the board is not cluttered and therefore each month we have two releases (I.E. July 1-15 and July 15-3...

• Question
• jira

This is my code: (NOTE - customfield_11510 is DATE CUSTOMFIELD) string jql_ini = "key = INI-158"; string[] iss_jql_ini = selectIssues(jql_ini); string jql1 = "issuetype in (Epic, Project) and issu...

• Question
• jira
• jira-service-desk

Hi,   I had a feature request for the Add-on (JIRA for sheets) that was recently released. It would be of great help if the values that user updates in the Google Sheet gest automatically upda...

• Question
• jira

We tried a next-gen project and when going into reports to see closed sprints there are no reports ???? Just velocity and Burnup /?     What is going on ?   

• Question
• jira-software
• report

Hi,  I am trying to create a report to see all issues that have ever gone through the status of "escalated".  So far I can only see issues that are currently escalated, so the report doesn...

• Question
• jira-software

The JQL query is not working when we have a ticket with an empty customer request type, but the channel set as Portal.   Do you have any workaround for this?

• Question
• jira
• jira-server
• jira-service-desk
• server

Hello,   I am trying to create a ticketing system of sorts that would be accessed by a link on the user's Jira home page or somewhere with easy access for all users. This link needs to open an...

• Question
• cloud
• jira
• jira-cloud

I am trying to get a result that show how many tasks I closed before the due date. Example: I have start date, due date and launch date. The Operator (person) start the task and finish before the d...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I am currently facing an issue with regards to a particular user being automatically selected as a watcher for issues in different projects (approx: 30 projects and 55K issues in which he is set as a...

• Question
• jira

I have no idea why. Here's the question: https://community.atlassian.com/t5/Jira-questions/JIRA-Hello-World-plugin-Issue-running-atlas-run-on-Windows-10/qaq-p/1144780 @moderator, please unspam it ...

• Question
• jira
• jira-server
• server

Hello. I'm following the JIRA HelloWorld plugin tutorial here: https://developer.atlassian.com/server/framework/atlassian-sdk/create-a-helloworld-plugin-project/ When executing atlas-run (for ...

• Question
• jira
• jira-server
• server

Hi, The resource name is Deepan-My allocation is 85 hours to a sprint, Now it's fifth day of the sprint, i have burnt 45 hours.   Can report track this specific data.

• Question
• cloud
• jira
• jira-cloud