Hi there, I'm trying to search within the summary field with a string that includes a decimal / period. Example "ab.com". Understanding that a decimal / period is a restricted character - how...
The problem I'm solving is to associate an employee and cost to tickets being worked per month. For example, if a ticket is moved from new to indeterminate and then to done over two days, then t...
...ontinue being valid for the new Jira server version, but is this point true? Many thanks in advance!
Hi, Can I create a trigger/post-function or similar that whenever a case is added to our Jira Project it should not go to our initial state "backlog" if a specific component has been chosen fo...
That was located right near the status in old version
Good morning everyone and thank you for help in advance. We are trying to create a ticket from our Service Desk to another Project by using a component (SD-GOO). The process is to clone a ticket crea...
Hello! This is my script: string jql = "cf[10001] is not EMPTY and issuetype = \"Development task\" and " + argv[0]; string[] issues = selectIssues(jql); runAs("jira-system"); for(string is ...
Hello the community, I've created a field called SIRET (type : text). I would like to create a behaviour allowing to shape well this field SIRET. Did someone already work on it ? Th...
Hi there I created a template for Jira Software with the SDK. Now I want to rename the fields like summary etc. I tried to solve this with editing the JiraWebActionSupport.properties, but I d...
Since our update to jira 8.3 we are missing the mail attachments from the mails added via mail handler. What can we check for or do?
I want to be able to run a search with my team which shows all the issues that are in a specific sprint AND have been in more than one sprint. This is so that I can make sure tickets aren't hanging ...
Hi Community We've got a user who is trying to book time in Jira in a format of X.xH e.g. 1.1h for 1h 6m. The issue we have is when they try to book 4.1h or 8.2h, it errors with an 'invalid time du...
Hello Before (july 2019), I attached an image into the comment with this syntax : !myImage.jpg|thumbnail! But now (august 2019), it's not working : how I do to insert an image with wiki markup...
Trying to configure an Issue Collector for the first time. On the Jira Settings-->Issue Collectors tab it says: "No collectors have been configured yet. Please navigate to the admin section of o...
Hi, I've experienced an issue with one of the users https://monosnap.com/direct/Jo8YX4jMy2C2pfBZsljqagqXHGd1UX How can I fix it?
Ok so I downloaded OOMNITZA to my service desk however in order to sync to it I need to manage add on's. I do not have a link to manage add on's just manage apps. I can see oomnitza in order to confi...
...nfo to return this set of headers that the unproxied endpoint returns: mobile-plugin-enabled →true push-notification-enabled →true jira-base-url →https://projectmgmt.mysite.com i...
Anyone know why this function isn't recognized? JIRA Service Desk 3.15.3 Jira Software 7.13.5 I'm trying to find moved issues as described in the link below: https://community.atlassian...
Hi, I wish to limit browsing and detailing of an issue to the current and the previous assignees, to let the agent, the ability to see only all issue they have worked on. Is it possible? How can I ...
RTNS services got disconnected due to some network issue with stunnel and when issue was resolved and both RTNS services was auto reconnected but listener didnt auto reconnect and had to manual...
In Old JIRA view, 'ISSUE Links' were above 'Activity' or below 'Attachments'. Where can I find the same in new JIRA view?
Hi Team, We have a field called Launch Type (Select List CF) on create screen right below the Roadmap Item Type (Select List CF) field. Launch Type values are 'Major' and 'Minor'. &...
Within my project backlog, i have a number of sprints showing. One is active, and displaying issues. The other is inactive, with issues - but none are being displayed, and i can...
HI , Can we somehow give permission to customers to add links or issue link though customer protal of jira?
How to get difference between created and updated Jira issue?
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