Jira

Hello, We currently have Jira running on a RedHat AWS EC2 instance. There is an issue with the RedHat EC2 instance which will not allow us to run Yum updates, therefore we cannot upgrade Jira becaus...

• Question
• jira
• jira-server
• server

Hello  We tried changing the date format for our JIRA CLOUD version, but due to some issues we had to undo the changes. Due to all this, the dates showing on our Reports and Filters are not mes...

• Question
• cloud
• jira
• jira-cloud

Hello Atlassians,      Is it possible to get license details throughout the jira rest api for jira software server? how may I do it?

• Question
• jira

I receive the following error message when I clone an epic using the Epic Map module. It has never happened before, just started:   The operation didn't succeed. Some of the issues might not h...

• Question
• cloud
• jira
• jira-cloud

I'd like to setup notification to go out via the Slack bot as well as email whenever there is an unassigned issue staying unassigned for too long. Alternatively to send out a recurring report with th...

• Question
• cloud
• jira-software
• jira-software-cloud

Received these questions from one of our users.  I logged in as him and I see what he's describing, but I can't figure out why it's happening.  Any suggestions? There are some comments th...

• Question
• cloud
• jira
• jira-cloud

Jira service desk for data center supports SAML?

• Question
• jira
• jira-administration

We have a customer that creates Jira issues via email and would like to have them set to 'private'. By default, the issues they raise via email are shared with the entire organization, is it possible...

• Question
• jira
• jira-server
• server

I am trying to Integrate JIRA with Worksoft Certify. So need the back-end Column name of the field Fix Version/s

• Question
• jira-core
• jira-core-server
• server

...rder. While that's true for any kind of transitions, it's especially relevant for global looping ones, as it's generally preferable to display first those transitions that lead to a status change for a...

• Article
• jira

We are currently on Jira Server 7.8.1 and we will be soon moving to the latest major release, 8.3. The new archiving feature seems like a great addition and will greatly help me in administering our...

• Question
• jira
• jira-administration

Hi! We are new to Jira and right now setting up and testing user roles. How it is: At the moment we have 2 projects; one is a software project and the other a business project. We created 2 new us...

• Question
• jira

Hi,   I have a customfield "Kontrollrom" and I would like the input from this field to be copied to the Summary field, upon issue creation. The cf is a insight object field, (name of the obje...

• Question
• jira
• jira-server
• server

Since 8.2 there are new colors for issue status (RN: New colors of issue statuses). Many of our customers update to the newer version, so we are confronted with this problem. So far the color contra...

• Question
• jira
• jira-server
• server

Hi, I have no skills when it comes to scripting, but I'm trying to add text to the summary-field based on my input to a customfield (customfield_10136). The customfield displays a single select Ins...

• Question
• jira
• jira-server
• server

Is it possible to have the same issue in different sprints in different project? Our marketing has its own Jira board which helps them for the internal planning. On this occasion we would like the p...

• Question
• cloud
• jira
• jira-cloud

Hello I have below requirement. I have two projects lets say XYZ and ABC. i create a issue in XYZ as XYZ-1 and in ABC as ABC-1 now XYZ-1 is linked with ABC-1 by causes link The status of XYZ-1 i...

• Question
• jira
• script-listener
• scriptrunner

I'm the lead of the project. The notification scheme of the project doesn't have project lead listed anywhere. But i'm still getting notification. Most of events have the following notifications: all...

• Question
• cloud
• jira-core
• jira-core-cloud

Hello, When a status change of a task in kanban board, it is very easy to do it by drag-and-drop from one column to other. I would like to insert a control step look like a "are you sure to make the...

• Question
• jira
• jira-server
• server

I would like to assign a issue to a customer (user which is doesnt have a JIRA Service Desk license, just add as a client), but it is with an error "not able to assign issue to user". What shoul...

• Question
• cloud
• jira
• jira-cloud

Hi, I am writing a atlassian-express plugin to my JIRA cloud.  In my app descriptor file, I am displaying a dialog through my WebItem in issue-view page. I am not able to get the additional co...

• Question
• cloud
• jira
• jira-cloud

....maven.plugins</groupId> <artifactId>jira-maven-plugin</artifactId> <version>8.0.0</version> <extensions>true</extensions> <configuration&g...

• Question
• app
• cprime
• jira
• jira-server
• scriptrunner
• +1 more tag...

I attach a file to an open Issue.  The next day it is gone, simply disappeared.  This has happened multiple times over the past week or so.  Has anyone else had this happen?  Th...

• Question
• cloud
• jira
• jira-cloud

I wold like to re-rank an issue from a Java plugin; however, the service that was previously responsible for that seems to be dropped (RankService in the GreenHopper package). How can I accomplish th...

• Question
• jira
• jira-server
• server

I have a project setting menu added as below "jiraProjectAdminTabPanels": [ { "location": "qtm4j-project-setting-section", "url": "/#/project-settings?projectId={project.id}", "we...

• Question
• cloud
• jira
• jira-cloud