Jira

I have integrated my JIRA with my TESTLINK instance successfully but when I tries to create issue from fail testcase in TESTLINK, the popup opens but the version field doesn't populate any version fe...

• Question
• integration
• jira
• jira-cloud
• testlink

Hi fellas, I am having an issue linking Pull Requests to Jira tickets. If the link to the Jira ticket is pasted in the body of the Pull Request, it won't be shown in the "Development" field of the J...

• Question
• bitbucket
• github
• jira-software
• pull-request

I have a problem where I added some service desk customers to an organisation, and they can access the portal and add issues, but I can not see them within my service desk. I can see them in Se...

• Question
• cloud
• jira
• jira-cloud

• Question
• jira-software

The following rest API is to get customer requests by an organizationId  {{protocol}}://{{host}}/{{basePath}}rest/servicedeskapi/request?organizationId={{organizationId}}&serviceDeskId={{...

• Question
• jira
• jira-service-desk
• rest
• rest-api

Hi, I'm developing Jira Addon in AngularJs 7. I'm facing two issues. The first one is that I have added routing in my Addon it's is working fine on localhost but not working on Jira Live platform. ...

• Question
• angular
• api
• jira

Hello, Without any request from my side, I received a mail this morning from community-do-not-reply@em.atlassian.com asking me to verify my mail address as if a mail change request was raised, ...

• Question
• bitbucket
• bitbucket-cloud
• cloud
• confluence
• confluence-cloud
• +2 more tags...

Hi, I'm wanting to implement an automation rule that will send a specific user, defined in  via a custom field called 'Incident Controller', an email reminder if they haven't updated a ticket wi...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

Hi, Please find the attached Screenshot.  I'm planning to Upgrade my JIRA Software.  In attached screenshot Maintenance Expiry is 06/Oct/18.  Maintenance Expiry means Software Expi...

• Question
• jira

I have restored Insight schema backup from a zip file but it seem to be missing some attributes - namely "Object" attribute that links to another scheme. How to restore a schema backup with all links?

• Question
• insight
• jira
• jira-server
• server

I want to hide Other subtasks in the issues. How can we do this? Refer below   If any help would be appreciated. Thanks

• Question
• jira

I would like to use acceptance criteria into tasks, as for stories. Is it possible to add this? In fact I would like to have check box to be able to follow step progress of a task. If it's not possi...

• Question
• acceptance-criteria
• jira

What are Atlasssian content deliverables for kanban team?

• Question
• jira

I want to know what needs to be done to be able to create customized reports using SSRS with a cloud-based JIRA. How can I integrate SSRS in a cloud-based JIRA? Will I be able to access JIRA database...

• Question
• jira-software

HI. I want to purchase Jira software for our organisation, so kindly help me to proceed further asap.   Thanks,   Rakesh Kumar Jha Mobile: +91-9971997901

• Question
• jira
• jira-server
• server

Hi Support , We use script runner --> script fields issue picker field , and we add this field to our filter,but I found it show error message as attachment.Could you please help us to solve this...

• Question
• jira
• scriptrunner

I am trying to create a report of all tickets that were in a sprint and moved to a new sprint. However, I haven't figured out how to do this.   One theory I have doesn't work, is to take advan...

• Question
• cloud
• jira
• jira-cloud

In my issue report form I want to pre-select the assignee and have the issue automatically be assigned to them. I also want to restrict the possible assignees to members of a group. Is this possibl...

• Question
• assign
• jira
• jira-cloud

I had everything running for a while without issue. Then I shut it down after 6 months as we didn't need it anymore. Now we need it again, so I fired it up. I wanted to start from scratch so I purged...

• Question
• jira
• jira-service-desk

I disabled one of my issue collectors that uses custom trigger style but still see the trigger tab which I want to show only when the issue collector is active. Is there any way I can check if the is...

• Question
• jira
• jira-cloud

The following error message appears within the mobile app for jira server 8.3: Jira's having trouble right now. Try again a bit later. 

• Question
• jira-software
• jira-server
• mobile
• project

The team lead of a few of our projects left our organization. I need to remove him as a user (so that the license is freed for a new associate) but as he was the team lead the system doesn't let me d...

• Question
• jira

I'm in the process on configuring Jira Service Desk for ITSM tasks and coming across the 3 Email configuration screens, Email requests being Project centric it would appear, how are others setting th...

• Question
• jira-software
• jira-software-server
• server

I am using Jira for Cloud. I can no long find "Project Setting" any more.  Recently we added Portfolio for Jira. Could that be an issue?

• Question
• jira-software

For a new project with new scrum board, the "Story Points" field is not available for the "Issue Detail View".    EDIT:  "Story Points" seems to be available only for Kanban boards. ...

• Question
• cloud
• jira
• jira-cloud