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×Hello, I want to create a rule that assigns a person based on the epic to which the issue is linked. in next-gen projects I can only make a rule based on the state. Is there a workaround or a soluti...
Our team is using Jira Agile board how do we stream line all the tickets to flow through Jira Service desk?
How do I create a project in Jira Service Desk?
When designing your test strategy, it is important to consider regression tests as part of your overall test plan. Regression testing, as you probably know confirms that new code changes don’t i...
Hi Team, Is it possible to create 2 or more workflows which complements with common status, so that when changing status in one workflow for one issue(Eg:Sub Task) type will also create the transiti...
I want to alter some screens for one of our issue type, and while normally I would add the fields on the current screen, this time this won't be possible. Can I create a mirror screen make the modif...
On main article about JMX it is being said to turn it via UI. But, what about properties file? What file should i use to enter settings there? And what settings can be used to control J...
Hi! I have some problem with integration Slack to Jira (server). I use add-on Slack for Jira Server. Intresting fact that i could integrate JIRA and Slack with the add-on one time when i did this fo...
Can't include a chart to dashboard. An internal error occurred when requesting resource. xPort Add on was expired. Now we buy a new licence but it doesnt work either.
Hi, I have this problem : We try to clone a JIRA instance to another instance but after make the change, we can't create software project. We save the application data from the old inst...
When I try to view Tests in a Test Execution, I am getting a red box error: An error occurred while processing table data Bad Request: Bad Request &n...
We are using a Next Gen project and have been using Issue Type Icons to visually represent the readiness of a story in our backlog. When a story was sprint ready we would change the issue type, this ...
Hi, I am new to Jira software and was assigned a task to introduce Jira software to our software developing team. I am familiar with the Agile project management methodologies and used Jira qui...
How much does it cost to implement a Jira Service Desk? Why should I choose Jira Service Desk over other products in the market today?
Hello Jira Support, I would like to know how we can setup our Clients to create an automated Jira Support ticket instead of emailing us directly through Microsoft Outlook. Is that something feasible...
When adding a new Story to and Epic, I go to save the story I get message "Defect Severity: Defect Severity is required". This message is preventing me from saving the story. I do not see any D...
Hi, I need to set a description value if one specific component is selected, I'm using a behaviour for this (in Component field). I arrive to get the object "component", but I can't get its attribut...
Hi, I'm using Jira server 7.11. I am hoping to set up a private group. We do not want any access to any of the other projects/groups. We also do not want any of the other groups to be able to s...
Hi, As a part of the Performance testing in our environment, I was looking for the Response time for JIRA Performance 7.13 (numbers). Currently , only comparative graphs are available. Can the data ...
/var/atlassian/application-data/jira/dbconfig.xml seems to be owned by root instead of the user jira when pulling the latest docker image atlassian/jira-software:latest (8.3.2) Is this correct?...
I am a jira user (A), My colleague is also a user (B), Whenever someone mentions B or B's task status gets changed, I(A) receives the email and push notifications. This shouldn't be happening unless ...
Hello, Is it possible to hide Issue links for certain users? We need a solution because we manage several customer projects on the same topics in parallel. we link the processes together f...
Hello, I am having some difficulties changing the issue type in the service desk portal. Every time I click on the box it is greyed out. What I am trying to get at is to change the issue type from I...
When I select items from my drop down list I cannot view the entire item. When I click onto it to add more I still cannot see the full item which includes important information for our agents.
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