Jira

Hi, We are facing some issues with SLA on the Customer portal, it is applicable for few tickets alone. May I know how can I make it as visible the one which is missing under the customer portal?

• Question
• cloud
• jira
• jira-cloud

In my customer portal, I can only see the issues with Any status. However these issues are all Active in Jira service desk.  How can map this status to the request status?

• Question
• jira
• jira-administration

Hey there,   I integrated Jira into Hubspot and wondered, if it is possible to get a notification in Hubspot, if a Jira issue which is connected to a Hubspot customer gets resolved. This woul...

• Question
• cloud
• hubspot
• jira
• jira-cloud

Hello, Sharing a Jira Software project with a customer and working on User Stories, I would like to be able to restrict certains comments that they are visible only to the development team, and not ...

• Question
• cloud
• jira
• jira-cloud

What are all the default project roles created in JIRA cloud.  Is it Administrators, Developers, and Users? If yes, where we can see the same roles. As of now i see only Administrators an...

• Question
• jira
• jira-cloud

Hi Team, We have a task to check contains of the decription field in real time. For this we are using java script listeners, that catch 'keyup' events. For example code below:  jQuery(document...

• Question
• javascript
• jira
• jira-server
• server

Hi Support, We were getting some issue in Workflow-Columns, recently I’ve added a new column i.e.  Blocked  inside the running sprint and that column listed before  Done  column....

• Question
• jira-core

How can i increase my Jira search views? currently this is set at 1000 by default and i need 2500

• Question
• jira
• jira-administration

I have troubles to select option values with "ß" (äöü works) during filtering in the Issue Navigator. The following message is showing: Die Option 'Schweißen' für Feld 'Arbeitsbereich' existiert ni...

• Question
• jira-software
• jira-software-server
• server

Hi Has anyone experienced this issue where the Project Type (i.e. Software, Business etc.) does not display on the Project List via View all Projects or Global Project List. The column is there but ...

• Question
• jira

I am preparing for ACP-300. I want to install trial version for practicing. I could see versions 7.0 to 7.13 available. Which one should I install and use?

• Question
• jira-software

Some user with restricted policy are unable to assign Sprint while creating a bug on JIRA Cloud. The Sprint field says None. The user can create a bug, but unable to assign Sprint to it. Below is t...

• Question
• cloud
• community
• jira
• jira-cloud
• sprint

How do I add public holidays for teams working on the same project but in different countries and timezones? There will be dates when nobody is working but also dates when a team in one country w...

• Question
• jira
• jira-software

We using JIRA Cloud and each time we rebase some commits on a specific task and push it back to repo, the log time of those tasks (smart commits) keeps on getting added. is there a way to tell JIRA ...

• Question
• cloud
• jira
• jira-cloud
• rebase
• worklog

Hallo Zusammen, wie kann ich sicherstellen, dass meine Mitarbeiter keine neuen Komponenten anlegen können?   Mit freundlichen Grüßen Fabienne

• Question
• jira
• jira-administration

Since 13th Aug 2019, I am facing "No email notifications are being received by anyone" on any event like issue created, updated, reported, watcher, etc... I have checked notifications, notification ...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

I am trying to search on all issues in a project where the "Linked Issues" field is empty. Based on what I have read there is no way in JIRA using JQL to do this so I am trying to do this in EazyBI ...

• Question
• addon-com.eazybi.jira.plugins.eazybi-jira
• cloud
• eazybi
• jira
• jira-cloud

I have installed jira.core on linux server as service but after finishing installation i'm unable to access it via url . There are no errors in logs files as well    Can anyone help me . ...

• Question
• jira
• jira-server
• server

I have been using Jira cloud, however it only allows you to link an entire project to a channel, for our purposes we would like to link individual issues to a channel. Is this possible?

• Question
• jira-software

Hi Team, I'm following the doc to create staging env for JIRA . As per step# 3 i could copy data from prod to stage machine however the size of my home and app dir is very huge ~ 100gb In prod machi...

• Question
• jira
• jira-administration

Hi, This, to an extent relates to my failing burn down, but this problem feels separate, hence the separate question. We have three stories that are DONE and their status is set to DONE. There are ...

• Question
• jira

We recently started using JIRA Fix Versions to track releases. However, due to legacy automation that is no longer used, there are over 3,000 meaningless unreleased versions in our JIRA project. Ins...

• Question
• cloud
• jira
• jira-cloud

AM working on a project using next-gen template , In the filters (at a story level) , the epic name does not get populated , how do I pick up the epic name for a story ?

• Question
• cloud
• jira-software
• jira-software-cloud

Due to historical reasons, our company use multiple AD.  Let's say AD1 and AD2 In JIRA user directory, we set AD1 as the 1st priority; AD2 as the 2nd Again, due to historical reasons, there a...

• Question
• jira
• jira-server
• server

I'm interested in creating bulk users in jira and confluence environments without purchasing plugin. Can you Please help me in this manner ... 

• Question
• confluence
• confluence-server
• jira
• jira-server
• server