Jira

Enterprise releases are now called Long Term Support releases As of June 29th, 2020, Enterprise releases are now called Long Term Support releases. The security bug fix policy for these rel...

• Article
• jira
• jira-service-desk
• jira-software

We use QMetry along w/ JIRA. We have several Classic boards where the standard QMetry issues types are displayed (Test Case, Test Run, etc). However, we don't have those issue types in our Next Gen b...

• Question
• agile
• qmetry
• test

We've been having problems with our Jira mail queue processing items. While I continue troubleshooting, I wondered if someone could tell me what it means when some items in the mail queue are highlig...

• Question
• jira
• jira-server
• server

I am working on 'cleaning up' our JIRA. Our team has used it for several years, but now we need have outgrown the simple workflows used. I need to create a new workflow to start.  I wonder if th...

• Question
• jira
• jira-server
• server

I'm trying to add an additional Enhancement at the child level of a Jira Software epic. There were several Enhancements created at this level by the project assignee, but as the Project Manager I get...

• Question
• cloud
• jira-software
• jira-software-cloud

We currently use a text custom field of "Customers" to track which customers submitted a bug. This field is formatted: Customer Name (Customer Company). I want to create a Custom Field that woul...

• Question
• cloud
• custom-field
• javascript
• jira
• jira-cloud

I am trying to change a Scrum Board to Simplified Workflow, but when i hit the button to perform the action, it gives me an error (with no other details).  Any suggestions to accomplish this? &...

• Question
• cloud
• jira
• jira-cloud

I have a next project and am using it as a simple Kanban style board. I am not using Sprints and so not able to utilise story points estimates.   However I want to be able to have some point s...

• Question
• chart
• cloud
• dashboard
• gadget
• jira
• +5 more tags...

Is it possible to view notifications in the past? when I click notifications, it shows the most recent. There doesn't seem to be a way to look at notifications or mentions that may have happened 3-4 ...

• Question
• cloud
• jira
• jira-cloud
• notification

Hi everyone, I have this message until the morning, I don't know what is the reason, but this message appear each 20 minutes approx. I can't see people assigned to a card

• Question
• jira-software
• cloud
• jira-software-cloud

Trying to find out if I am able to use a different graph type for the release burndown. My managers want to view it as a line chart vise bar chart. From what I see I don't think the chart type can be...

• Question
• cloud
• jira
• jira-cloud

Hi, I've problem with script below: import org.apache.log4j.Level import com.atlassian.jira.user.ApplicationUser import com.atlassian.jira.bc.issue.IssueService import com.atlassian.jira.issue.I...

• Question
• jira
• script-listener
• scriptrunner
• server
• transition

Hi Sir/Madam, Greetings! I was trying to create a group in Jira Atlassian v7.0.4 and it has only three options As Administrator As jira-Softwar-users Remote Users And say in my project various ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Friends, How can I attach a file from Google Shared  Drive to Zephyr tests.   when I select the Google Drive in the attach file icon, it is pointing to only My Google Drive, but not t...

• Question
• cloud
• jira-software
• jira-software-cloud

Where does Jira system time pull from in the System Info menu?

• Question
• jira
• jira-server
• server

Good Morning, One of our users is having a problem accessing any Jira site after clearing his cache in Internet Explorer. The chain of events is below: "I noticed that my Jira scrumboard was not di...

• Question
• cloud
• jira-software
• jira-software-cloud

Reported by multiple users all over Jira today.  This problem was not there last week and no changes have been made to our configuration. Is this due to a Jira cloud update / bug?

• Question
• cloud
• jira
• jira-cloud

Looking to streamline prioritization based on set criteria.  

• Question
• cloud
• jira
• jira-cloud

Hi,   At the company I work for there is a desire to be able to capture client feedback on any given project within an epic called "Client Feedback" or similar. I would want the client(s) to ...

• Question
• jira-software

Anyone else seeing this?  All of our user names are appearing with 'Failed to Retrieve Users' - Failed to Retrieve User 557058:2c31c8ba-6f1a-445b-af5c-56-  How to resolve it? ...

• Question
• cloud
• jira
• jira-cloud

Looking at the time tracking apps for Jira server, If  2 or more users work a ticket would like to get total the total time on the ticket by user.  The OOTB time tracking looked to be at th...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm using Jira Cloud, and over the weekend "sprint in openSprints()" stopped working. It returns an error saying: "An option provided by the function 'openSprints' for the field 'Sprint' does not exi...

• Question
• cloud
• jira-cloud
• jira-software
• jira-software-cloud
• jql

I am using the system admin's import tools so it's definitely not this issue. I am migrating from Rally to JIRA. First I created a CSV file with all User Stories and Tasks from Rally, imported OK. T...

• Question
• jira
• jira-server
• server

Hello,  I was wandering if it if possible to see all update issues linked all my project issues ? I recently found that I can have this buy using "linckedissues" but It give me  the update...

• Question
• jira

I was successfully importing tests into Xray via the Test Case Importer, but since changing workflows(for Test Plan, Test Set and Test Execution Issue Types) I am now getting the error below against ...

• Question
• cloud
• jira
• jira-cloud
• xray