Is there any way I can get Stories along with sub-tasks and assignee of sub-tasks in one query like: -issues -fields -story1 -subtasks...
Hi, is there a way how to set up WIP limits on the SCRUM board? I know it in kanban board and I know this technique comes originally from Kanban based methodologies, but it would be handy fo...
Hi, I have added a knowledge base to my Service Desk customer portal using Confluence. The documents seem to be ordered by 'Recently added', but I want this to be alphabetically. Within Conflu...
we want our team to create issue in jira via email with out being a member in jira is it possible and how can you help
I can't seem to solve a challenge whereby the releases panel isn't showing on some issues, but is showing for others, within the same project. So far I have checked: Fields - seems releases p...
Hi, As Jira Service Desk I added 4 agents in the jira-servicedesk-users Group. I can only assign an issue to agent 1 or agent 2, not to agent 3 and not to agent 4. They all have the same r...
Hello, I am trying to add a validation which catches 'Caused By Explanation' string inside a multi text field. And throws an exception to show users saying 'Caused By Explanation' is not a valid val...
Hi, I am using script runner for automation, I have a scenario to identify if issue is created from JIRA rest API so i can play with that issue .
Hello All, I am getting this error every time when i do bulk move operation for any issues. It happens when click on next button step 3 of 4. Please help. Regards, Hitesh
My Jira email login and my Slack email login are not the same. I get a message saying 'Mismatched Workspace' and I need to reauthorize from another workspace. None of the other workspaces I know have...
I have managed to import 6 of 8 projects with this XML backup. But 2 projects are throwing this error. I am running on the H2 DB so I cannot follow the fix proposed in the link https://confluence....
Is there a way to build a JQL to achieve the following order. A list needs to be sorted by the start date, but if it is not present, then by the due date: Example: Issue Start_Date DueDate i1&nbs...
Hi, I have a project which has some epic and I want to move a few epics to another new project and let me know what things need to be taken care of. I wanted to do this as we are splitting the entir...
Steps to reproduce the JIRA issue Logged in to JIRA Search for a Story Select Work log Fills the details in the form and select SAVE View the Pre-saved JIRA details. Observation - Her...
Hi, I was using Jira Software trial version and bought the license before the expiry of the trial. I am unable to apply the license to the trail version as it shows different SEN-XXXXXX for th...
Hello everybody! I can't make transition via REST because of 401 response code, but I authenticate with right credentials def authString = "${user}:${password}".getBytes().encodeBase64().toString() ...
I have subscribed to JIRA Cloud Service Desk. Now my company name has changed and I need to change the URL from excompanyname.atlassian.net to newconame.atlassian.net Can somebody guide on h...
i have asked for support over a logging in issue and receive letters in my email asking for a sen but i was not issues any number and can not log in - how can this be resolved?
i have asked for support over a logging in issue and receive letters in my email asking for a sen but i was not issues any number and can not log in - how can this be resolved?
I followed the method in this wiki page to show a table in script field: https://scriptrunner.adaptavist.com/latest/jira/recipes/misc/table-custom-field.html but the table just show text. I als...
Hey Guys, I've seen the Zapper plug in which appears to handle outbound message. But I was wondering if anyone has come across a plug in or another tool which will allow inbound message?&nbs...
What are some options for sequencing tasks in a business project. I would like to make sure tasks are done in a particular order. For example: Hang drywall Paint walls Lay carpet When I add iss...
I am not sure how did I mess up with all of these, but currently the assignable person now includes Slack, Trello, etc. Other unrelated 3rd party addons which I didn't add by default.
Some projects have 'releases' 'issues and filters' 'pages' 'components' like the left image but, some don't have like the right. I want to make all the projects show them. . &nbs...
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