Is it possible to change the card color on a next-gen board??
Hi, Need rest api body for below query. How to add a user in to a jira-group by rest api for JIRA 6.4.6 version
I am trying to create a dash board that gives me a clear picture of every employee open issues on dashboard but I do not find any gadget that fulfill my this requirement. Is there any way to customiz...
Hello In my JIRA, working days are Saturday to Wednesday, and, Thursday and Friday are holiday. I want Thursday and Friday don't calculated in system calender. For example : I filtered issues...
Hi Team, We usually clones JIRA which are of same type to save our time. But when you clone, you couldn't remove the previous asset and add a new one. When you click on remove asset/add asset...
As it stands, my agents have to go through a 4-step page just to get a service request into an incident. It's a huge pain in the butt. Is there any way to make this easier?
It seems like when I add a time estimate to an Issue, if I put in 6h it changes it to 1d. But we want to use a 7 or 8 hour day for a particular project. Where can I change how many hours are...
We are migrating our Spanish-speaking users from an old on-prem Jira server to our cloud platform. I am rebuilding their workflows from scratch and adding translations where allowed. Unfortuna...
I am trying to filter a board that has several epics that have long wait times in a specific status and the team doesn't want to see them while they wait for the team evaluating the tickets in that s...
Using Jira Email this Issue, I have a few Event Types that allow e-mails to be sent when an issue is Created, Comments added, or Updated. I created these from the built in Jira templates for th...
I recently needed to create a KanBan flow to manage items in a more specific way. But, in doing this I applied another KanBan workflow to get the same columns to work in. However, something changed t...
It seems that no matter what I do in the slack-subscription-config settings for a connected channel, the /jira create command always notifies the channel about the issue creation. I would like to sil...
I want to give executive-level users the ability to view a list of specific projects and the issues that exist within them. However, I don't want this "view only" access to count towards one of our u...
I have a single workflow scheme that is shared across 12 projects. There are 3 workflows in this scheme. On one of the projects only one of the workflows is showing up. I have check...
I created a KANBAN board and configured it to show labels on the cards. When that didn't work, I tried components and that didn't work either. It just says "None" in both fields. But there are labels...
Hello, I have created a customized field, but I can't find him on the issues panel. My goal is to add this new field to the filter of the issues panel.
I'm researching how to setup an approval workflow for next-gen service desk, and from what I saw, the feature doesn't look to be available yet. Does anyone know when that feature is scheduled to be d...
Here is what really upsets me, they sold me a product that on their website said there was support, it didn't say community support, it specifically said 12 months of support and upgrades, but after ...
I Have changed the name and icon of a priority used by a few issues in my scrum sprint. The change was the default highest priority icon, (the crimson upper arrow). I can't reverse it. Now my sprin...
In my organization ,we often get prometheus alert. I am planning to create jira ticket automatically when prometheus critical alert fires. And when the same alerts comes ,it should append with the ...
I have a date field (eg. 12/06/19), End date, and a integer field, Days in Advance. I would like to set an JQL where the "days in advance" will count backwards from the end date. Wh...
I am attempting to just add a CSV file to my issues as a test, but I keep receiving the error: ``` RuntimeError: dictionary keys changed during iteration ``` Here is the code (I've removed the ...
As you know a service desk ticket can affect multiple assets. I need to be able to relate the corresponding assets to the tickets and currently only have the ability to add one asset to the ticket.
How to run an issue filter of all issues linked to 1 specific issue? In our Service Desk project - we open up Problems to track problems. We then link incoming issues that are related to said proble...
We have a hierarchy Epic > Feature > Story. I'm trying to create a custom listener that can help us to copy a custom field value "Synchronization enabled" from Epic to story. I have tried multi...
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