Jira

Que tal,  me gustaría saber si hay forma que las tareas de una historia de usuario, se reflejen en los gráficos de avance, actualmente el equipo no ha cerrada historias de usuario pero si tarea...

• Question
• cloud
• jira
• jira-cloud

How do I disable Jira and Confluence automatically changing all of my single and double quotes to smart/curly ones? I don't want to have to press ctrl-z every time I type one, and I don't want to ha...

• Question
• cloud
• confluence
• confluence-cloud
• jira
• jira-cloud

Hi,   Our team is trying to use JSM for submitting tickets. One of the requirements is to sync statuses of JSM and Jira tickets. I have automation for the following: 1. When customer submits ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hello all -    Wondering if anyone knows of a way to setup an automation to automatically add users to a Jira Group. I have a group setup for VIP users within Jira. I'd like to have an au...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

  What does Jira issue type "Phase" means? What functionalities I can get out of it?

• Question
• cloud
• jira
• jira-cloud

  I’m having trouble with the JIRA plans. Even though I've been granted access to edit the team plan, I can't see it like the rest of the team can, seems to be issue with my account. Any help o...

• Question
• cloud
• jira
• jira-cloud

  In roadmap, please allow to select color for statuses in the same way it does for labels.

• Question
• jira
• jira-server
• server

Dear community   I need to create an automation that copies the value of the "Epic Type" field (Drop-down list) in the secondary issues that are created, the field that receives the value has ...

• Question
• cloud
• jira
• jira-automation
• jira-cloud

  Between the date of 01.10.2024 until 22.11.2024, when changing the status of an issue to deploy, the label field is filled with another label Can you help me, because the automation I created...

• Question
• automation
• cloud
• jira
• jira-cloud
• jira-service-management-cloud

My Slackbot is set up to add users' email addresses to Jira comments whenever a response is added to a Slack thread. I want to prevent Jira from sending an email to the user when the Slackbot Jira ac...

• Question
• cloud
• jira
• jira-cloud

I'm working on a project that involves going through the same six tasks, each with its own subtasks. I'm rolling out displays in ten different clinics, and I need to complete these six tasks for each...

• Question
• cloud
• jira
• jira-cloud

I have an automation rule in Jira Cloud that occasionally fails.  When I look at the audit log, it says "LOOP", but it doesn't tell me which issue initiated the rule. I've gone over the rule a...

• Question
• automation
• cloud
• jira
• jira-cloud

As a part of our normal activity, we use JIRA to communicate internally AND externally with specific clients and companies.   We have one company in particular that has asked to "shutoff" all ...

• Question
• cloud
• jira-software
• jira-work-management

Upon creating tickets and assigning them to an epic, the epic shows correctly. When back to the Kanban board view the epics are not showing on the tickets anymore making identification harder.

• Question
• cloud
• jira
• jira-cloud

I would like to see a report (or even in my dashboard) showing when a "Story" was created and when the due date is set.  For example, a Story was created on October 1, 2024 and the due date was ...

• Question
• cloud
• cloud-automation
• jira
• jira-cloud

I have an automation rule from when my company was trialing the Premium/Enterprise version of Confluence/Jira. That has since expired, but now the automation rule keeps running and I get a "rule fail...

• Question
• cloud
• confluence
• confluence-cloud
• jira
• jira-cloud

I am trying to help a client integrate their Service Now incident with my JIRA Cloud incident.  When I have done this in the past with other clients, we were able to use my credentials (admin) t...

• Question
• cloud
• jira
• jira-cloud

For Example I have created new custom field which should be mandatory at the status level changed i.e from "To Do" to "In Progress". By that I need to know the value of field should not be empty or b...

• Question
• cloud
• jira
• jira-cloud

Hello, We are using Confluence page for our release notes. The confluence page consists of a set of services where each service has a JIRA-issue filters that executes a query to capture changes made...

• Question
• data-center
• global-variable
• issue-filters
• jira
• jira-data-center

I have 2 similar custom fileds, which type is "number", but in /plans/1/scenarios/2/settings/custom-fields I see only one of them, the second field I cannot add to my plans. How can I fix this p...

• Question
• cloud
• jira
• jira-cloud

Hello everyone, I have a project in Jira Service Desk, and for some tickets, I need the Time to Resolution SLA to be based on the Due Date. However, the Goal cannot directly take the Due Date, so I ...

• Question
• cloud
• jira
• jira-data-center
• jira-service-management

This seems like it should be simple, but I am banging my head against it all morning.   I just want to make an automation that looks up tickets that meet 2 criteria.  1. Have a cer...

• Question
• cloud
• jira
• jira-cloud

Hi Team,   In the Customer Portal, the customers see the new comments at the bottom. Is there a way for them to change the order so they see the new comments on the top? Or maybe is there a wa...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I've seen this misspell today. Steps to reproduce: >Create an issue in backlog; >Attach something; >Under the file attached says the time and hour, for example: "22 10 2024 09:32 daman...

• Question
• cloud
• jira
• jira-cloud

Hi all.  I recall having the ability to open the Retrospective for a sprint at the start of the sprint.  the squad liked this because they could add items to discuss as the experienced them...

• Question
• cloud
• jira
• jira-cloud