Jira

I am using a helpdesk project as a triage board. At the end I have two statuses in the 'Done' Column: To Backlog and To In Progress. I would like it so that when tickets is assigned a new status it i...

• Question
• cloud
• jira
• jira-cloud
• move
• status
• +1 more tag...

Hi, I have restored our jira database from a cloud backup. In the scope of the installation I have entered an old license key we had for jira. Since that one was expired, I bought a new one. Now I'm...

• Question
• jira-software
• jira-software-server
• server

...() == "Non-Processed"|| selectCFValue4.getValue() == "YY exceptions" || selectCFValue4.getValue() == "Pending ") targetField.setRequired(true) else targetField.setRequired(false)

• Question
• jira
• jira-server
• server

dear all   I know how to search any transaction changes AFTER a specific time from now.   Is there any possibility to search all ticket for whiches there is no transaction to specific s...

• Question
• jira
• jira-server
• server

Hi Guys,   any change we can add the start and end date column to the planned revenue view ?   See attached sample:   Hope to hear soon.

• Question
• cloud
• jira
• jira-cloud
• tempo

Hello,  I need to list the issues that are solved the same day that were created. I try to use creater=resolved, but it doesn't work.  Thnx.

• Question
• jira

Have a team currently working Kanban style, but with a backlog to keep a future list of any needs that cannot be prioritized in the immediate present. There are some items that have been moved to the...

• Question
• agile
• backlog
• jira-core
• kanban

I'm attempting to filter down a list of issues to a more manageable size by excluding the subtasks of a parent task that is of no relevance to me. I'm running the following JQL:   assigne...

• Question
• cloud
• jira
• jira-cloud
• jql

Hi,   I have created a structure via the following addon: addon-com.almworks.jira.structure. This structure is automatically synchronised via a Jira filter, so when a new ticket is ...

• Question
• jira
• jira-server
• server
• structure

Hello community. Got a question from one of my customers and I am not 100% sure what to answer. Customer is using: JIRA Service Desk 3.11.0 JIRA Software 7.8.0 Customer do not pay for&...

• Question
• jira
• jira-server
• jira-service-desk
• jira-software
• licence
• +1 more tag...

I need to add a client to a single project. He only needs to view issues on his project. What is the easiet way to do this? I have seen other posts on this forum but they are very old. 

• Question
• cloud
• jira-software
• jira-software-cloud

I'm a Jira admin and need to change e-mail adress on some users. When they try to change themselves they get a notice that email adress i set by admin but I as an admin can´t find where I can change ...

• Question
• cloud
• jira-core
• jira-core-cloud

Hi, We are unable to install the server & configure 

• Question
• jira-software
• jira-software-server
• server

Are teams in JIRA Portfolio the same as a project in JIRA?  Or...are they another construct.  If another construct, how is this represented in JIRA and is it a feature that is available wit...

• Question
• advanced-roadmaps

When writing a comment that ends with "\** " without the quotes. The "\" is excluded why is this?  

• Question
• jira-core
• jira-core-server
• server

Hello, i am trying to setup some basic webhooks for Jira. For example i have subscribed to create/update/delete of comments. When i create or modify a comment my webhook url is not called (comment ...

• Question
• jira
• jira-server
• server

Hi, I'm having issues while trying to create a quick filter for a board that would use `assignee = currentUser()` in ScriptRunner functions using JIRA Cloud. The simplest possible way to reproduce ...

• Question
• cloud
• jira-cloud
• scriptrunner
• user

Hi Team, I am having some problems since the people of the IT Security Team limit the outgoing traffic from the server where I have Jira installed to outgoing and incoming internet, and I need to kn...

• Question
• domain
• firewall
• jira
• jira-server
• server

I installed calendar gadget to see on which date what tasks I have to to, but now I see the whole team's tasks and it's confusing. Is there a chance to see on my calendar tasks that are assigned only...

• Question
• jira-software

Hi All, Do we have any system field in Jira to find the lead time (time between request received to delivered) And possible to find cycle time as well ( time between request started working  t...

• Question
• cloud
• jira
• jira-cloud

I added to a dashboard 3 users as editors but they still have only view permission (viewers is shared with the public)  

• Question
• jira
• jira-server
• server

We are struggling with this integration. We are trying to link manage engine service desk plus into our cloud based Jira but we have an authentication problem. We are currently using a generated...

• Question
• cloud
• jira-software
• jira-software-cloud

Hey!  I've been trying to find a good solution for the issue I have. We want to limit general access to users only to one main project, and each team to have their own projects, where all ...

• Question
• cloud
• jira-software
• jira-software-cloud

...bsp;  "active":true,    "timeZone":"Europe/Paris",    "locale":"fr_FR" } I have the display name as result but no longer the user ID :( 

• Question
• api
• cloud
• jira
• jira-cloud

When I try to get details about my Jira projects, in the class JsonParseUtil, parseBasicUser method, the code look for the field "name" in the "reporter" group. But my Json delivered doesn't co...

• Question
• jira-core
• jira-core-server
• json
• reporter
• server