Jira

Hi there I am not able to move a ticket out of the board. Tickets is been sitting there for 3 weeks. I did change the project settings to      Hide completed older than 1 week &...

• Question
• cloud
• jira-software

My company decided to change my project name, luckily we are early in the process.  In Jira I changed the project name but the project key is grayed out and needs to be changed also.  How ...

• Question
• jira
• key

Hi all,   Just now, we have a customer that needs to add an additional search criteria for his requests from the customer portal. He needs to search all the requests between a time interval an...

• Question
• cloud
• jira-cloud
• jira-software-cloud

About two days ago, whenever an issue has been set as Completed or Done it would be displayed the issue strike-through, but now it's shown with no difference from any other status, is there a reason ...

• Question
• cloud
• jira
• jira-cloud
• strikethrough

When I query  select * from customfieldvalue where customfield=(select ID from customfield where cfname='Target Version') AND ISSUE = 1155949; I get  # ID, ISSUE, CUSTOMFIELD, PARENTKEY...

• Question
• jira
• jira-server
• server

I can´t see "issues" in "project settings" of my project. I need to change the workflow and not know how Start. Many thanks. 

• Question
• cloud
• jira-software

Hi All,   User's are expecting an EMail  Notification when specific issue type is created by the Email handler.   How do we achieve this ?

• Question
• jira-software
• jira-software-server
• server

I would like to record weekly or monthly design details on our tickets. Not even sure what would be best to record, but looking for some statistics. I would also like to include statistics for our sp...

• Question
• data
• design
• jira
• jira-server
• server

Good afternoon all, I have created a service desk project based on a template given in service desk (IT template). My question is, can I change/Delete the workflows in my new proyect?  The fo...

• Question
• cloud
• jira-service-desk-cloud
• jira-software
• jira-software-cloud

I was trying to find a way to get time spend by a user in my jira. The project DOVE has 8 people working on it and MULTIPLE people loggs time on a single ticket regardless of the assignee.   H...

• Question
• jira
• jira-server
• server

What are steps to delete a project?  

• Question
• cloud
• jira-software

I'm using jira cloud for sheets to get jira datas. Since yesterday May 14 2020 I'm getting the following message: "Hmmm... looks like we stumbled a bit, please try again or contact Atlassian support...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there a way to customize the Releases tab in Jira? Could I add a column beyond the current fields of Version Name, Start Date, Release Date, Description?

• Question
• jira
• jira-server
• release
• server

Attachments are shown as broken images in gmail   Add attachment to the jira ticket - a. drag & drop b. Attach with from option c. shift+control+cmd 4 , cntrl v in jira   All the...

• Question
• cloud
• jira
• jira-cloud

I had a teammate reach out to me today that is getting the following error when clicking the drop downs at the top of the page. This isn't happening for anyone else and she is able to see her starred...

• Question
• cloud
• dashboard
• error
• jira-software

Hi, We are trying to stop people logging time on resolved issues, but want to allow them to log time on the final transition screen. We are using the below on our resolved status:- jira.permission...

• Question
• jira
• jira-server
• server

I've been having some serious trouble attaching all sorts of documentation whether it be word docs, excel sheets, jpg's, etc. It's not just me either it has been several members on my team as well e...

• Question
• cloud
• jira-software

I want to search for JIRAs that contain a doc-impact label and in the same query filter out JIRAS  that have a uad-jira label. I don't want to see JIRAs that contain both of these labels.

• Question
• jira-core
• jira-core-server
• label
• server

Is there a way to auto-check the Online status of hosted Jira and Confluence software? I found that this URL can tells us the status: Jira https://jira.remedypartners.com/status Confluence https...

• Question
• jira
• jira-server
• server

JIRA 7.13.13 I'm trying to figure out what makes up a dashboard in the nightly backup files that we have.  I've unzipped the archive file and ended up with 2 files, activeobjects.xml and entiti...

• Question
• jira
• jira-server
• server

Pessoal, gostaria de saber. Se nos usamos o Jira Software mais Service Desk e Confluence.   Pelo preço, seria melhor o Jira Data Center?   Em media 500 usuários.   Obrigada!

• Question
• cloud
• confluence
• jira-service-desk
• jira-software

Hi colleagues, I've the free JIRA plan, and i've created a project of a health research field tests. In the PC version, the fields order fix to the screen pattern that i've introduced. Nevertheless...

• Question
• cloud
• jira-mobile-apps

I went through a bunch of FAQs on the board. I see the debate about sub-task estimates not rolling up, but my need is simpler - to see the time spent on sub-tasks roll up to the user story, then show...

• Question
• card
• jira
• jira-server
• server
• sub-task
• +1 more tag...

Hi, I'm using a next-gen kanban board, and mistakenly moved a card into the done column, which automatically gave it a green done tick. I moved the task back into the in-progress column,  but t...

• Question
• cloud
• jira-software
• kanban
• next-gen

Is there documentation on each of the issue fields? I am training my team on creating issues, but I don't find good descriptions on all of the fields and the reasons to populate them.

• Question
• jira-software
• cloud
• jira-software-cloud