Jira

Dear Jira Team, I try to update the license key, but the update is not ending, is still running and running. Please let me know what for connection is necessary, and how I can check this. Thanks in ...

• Question
• jira-software

Greetings to all, I had a doubt, in my company I need to calculate a bag of hours of support, then I need to define a field of an incidence with for example 400h, and at the moment I impute time in a...

• Question
• jira
• jira-server
• macro
• server
• time
• +2 more tags...

1) We have a Project setup with Backlogs. This is mainly for development and manual testing. Let's assume this as 'Board A'. 2) Now the team is in Sprint 3. 3) Automation Testing team is being intr...

• Question
• cloud
• jira-software

I have been cleaning up our Jira installation and inadvertently messed it up. Now when I go into Global Permissions, against 'Browse users and groups' and 'Manage group filter subscriptions' there ar...

• Question
• cloud
• jira-software
• permission

When I'm using Insight object, I need to use attributes. There are multiple field types and I choosed date type for birthday information. Then, I create an employee object. I am entering date here....

• Question
• addon-com.riadalabs.jira.plugins.insight
• custom-field
• insight
• issue-view
• jira
• +1 more tag...

When I change rank of a jira issue, jira webhook event does not provide next/previous ranked issue id which is required to update the issue rank in target system. Is there any way to get the previous...

• Question
• jira-software
• jira-software-server
• rank
• server

I have created dashboards on Jira [data center] and i can extract report to excel from export option. But every time i need to do it.  Can i link directly to Power Bi or excel at least to get l...

• Question
• jira
• jira-server
• server

Hi All, 1) I have one customization plug-In my jira server thats contains below automation's          A) I have one project "PM" that contains NEW FEATURE Issue type. Once ...

• Question
• cloud
• jira-software

The epics panel is visible in the Kanban backlog page, but my epics are not visible in that panel.

• Question
• cloud
• jira
• jira-cloud

Dear Team - we have got a data centre instance where we have hosted our sandbox of Jira. It seems that a plugin has been uninstalled or disabled and we wanted to investigate what might be a possible ...

• Question
• jira
• jira-server
• server

Hey,   I would really appreciate if someone would be able to help me with 2 cases I have.   1st - I have a dropdown list with 5 options. And I need to create the 2nd field autofill base...

• Question
• cloud
• default
• jira-software
• jira-software-cloud
• scriptrunner

Hi Everyone, I am the Atlassian Administrator for Jira Software, Jira Service Desk & Confluence.  We need to update our license and I cannot find what email address our account was setup w...

• Question
• jira-software
• jira-software-server
• server

I am struggling for words to either search for something like this in the community or come up with a good summary so anybody understands, so please let me explain what I am thinking of:   I h...

• Question
• cloud
• jira-software

ご担当者様   お世話になっております。   以下、教えてください。 一部のカスタムフィールの値について、特定のステータス時のみ変更が可能なように制限をかけることは可能でしょうか。   具体的には、例えば「作業開始日」「作業期限日」とフィールドがあった場合、 ステータス「New」の場合のみ、この値を変更可能にし、それ以外のステータス時には変更が出来な...

• Question
• cloud
• jira-software
• language-ja

Situation I like to Sort by Due Date instead of by Rank (Default) when using Advanced Roadmaps. I also like to use Roadmaps to keep projects tidy and ensure I move any floating tasks (issues without...

• Question
• advanced-roadmaps
• cloud

Hi, I'm looking for solution to search a parent record based on specific sub-task. For ex.,  Parent issuetype has 2 different sub tasks. Sub task 1 is an Action and Sub task 2 is a Question. ...

• Question
• filter
• jira-software
• jira-software-server
• jql
• server

How to import AHA Features User Story Maps to Easy Agile Story Maps in JIRA software (cloud)

• Question
• cloud
• jira-software

Our hierarchy is  Initiative-->Feature-->Epic-->Story We see some data discrepancies where a Story is directly linked to a Feature instead of linked to Epic. If I want to know how ma...

• Question
• jira
• jira-server
• server

I am only able to assign the issue to one assigner at the moment, I wonder if I am allowed to assign it to more than one person.  Thanks!

• Question
• cloud
• jira-software

I am really new to being a Jira admin. After reading a bunch of documentation, I know what I want to do, but I can't seem to do it because it appears to be unavailable to me and I'm not sure why.&nbs...

• Question
• new-to-jira

Hi all, I'm having issues mentioning other users via the '@' functionality in JIRA. When I type '@' in one of the JIRA instances I'm a member of, I do not see the modal with the typical list of searc...

• Question
• cloud
• jira-software

My Admins came back to me. My issue relates to JIRA NextGen, any ideas on how to resolve this issue for JIRA NextGen? Is there a way to add the "JIRA Automation" account to my Project Admin Group? ...

• Question
• cloud
• jira-software

It used to be that clicking the project names takes you to the Kanban board, right now it takes me to the report -> Cumulative Flow Diagram. How can I change it back?   Thanks guys! &...

• Question
• cloud
• jira-software

For businees reasons we have different SLA from April to August and for the rest of the year. How can I define these 2 calendars on Jira Service Desk Cloud ?

• Question
• cloud
• jira-service-desk

The new issue view does not allow you to edit the remaining time on an issue. This is frustrating, particularly during times such as scrum planning when you need to edit time values. The old view all...

• Question
• cloud
• jira-software