Jira

Here is the scenario. A customer opens and issue and I am assigned.  I @mention another support rep in an internal comment The other support rep replies to mention notification email wit...

• Question
• jira-service-management
• jira-service-management-server
• notification
• server

Hello,  We're new to Jira Cloud coming from Jira Server. We have a Project with IssueTypes such as Story, Bug, Inquiry. We have some users who we want to limit to Creating the Inquiry IssueTyp...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Question, because I'm stuck... The log shows the <value> I am searching for but the comment does not delete-- import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.i...

• Question
• jira-core
• jira-core-server
• server

• Question
• cloud
• jira-software
• jira-software-cloud

I am using the new Jira issue view. I would like to know how to sort comments on that screen. I would like to sort them by date in descending order. According to this page, it says "In the new issue ...

• Question
• cloud
• comment
• jira-software
• jira-software-cloud
• sort

Hi, We have a Kanban board in which we have the Closed status in our workflow mapped to a column named "Done". If an issue is closed from its own screen and a Resolution of, say "Done" is chosen, it...

• Question
• jira-software
• jira-software-server
• server

Hello Team, I would like to know if there is a possibility to send an email, showing the status of all the issues what we have worked on that Sprint once I close the Spring.

• Question
• cloud
• jira-software
• jira-software-cloud

Hello All- wanted to see if there was a way that I could split stories other than creating clones. I did see that a similar original question was asked in 2018 but seeing that we are in 2021, I ...

• Question
• cloud
• jira
• jira-cloud

Hi all, my apologies, I am a noob with Jira.  I am trying to get a dashboard gadget in the Jira cloud solution to display the total number of storypoints, by label in a pie chart.  Is there...

• Question
• cloud
• dashboard
• jira-software
• jira-software-cloud
• story-points

Hi everyone   I am trying to figure out how to : 1.) digitalize a document 2.) automate the process that involves the mentioned document   In order to specify the functionalities i am...

• Question
• jira-software
• automation
• confluence
• jira-software-server
• project
• +2 more tags...

I have over 100 issues in the DONE column. When I select Clear 22 Done issues from the top of the DONE column, it clears the 22 issues, but there are still 102 issues in the DONE column. In addition,...

• Question
• cloud
• jira-software
• jira-software-cloud

Is it possible to  add a new status to "version" or Release in JIRA?  We want to create a "CREATED" status if possible.

• Question
• cloud
• jira-software
• jira-software-cloud
• release

Hello community, I'm trying to automatically create annotations in Grafana, and for this, I need to pass an argument in millis (check the documentation here ) I tried this Jira smart value&nbs...

• Question
• automation
• cloud
• jira
• jira-cloud

Hi all,   Just wondering how to find out which Trello plan is being used when our Trello access is being managed by our Atlassian org. I've already looked at the Atlassian billing pages but th...

• Question
• cloud
• jira-software
• jira-software-cloud

Essentially what I am looking to do is:   Any status can move to any status EXCEPT Selected for Development can ONLY move to Dev In Progress.   Currently my workflow is free flowing... ...

• Question
• cloud
• jira-software
• jira-software-cloud

In the context of Advanced Roadmaps, what is the JQL to return all parents with no children, i.e., the inverse of "ParentLink is EMPTY"? This refers to issues above the Epic level.

• Question
• advanced-roadmaps
• jira-software
• jira-software-server
• jql
• server

Is there a way to create an automation rule that will flag a story/task when a subtask is flagged? 

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

is there a way to change the Issue Layout for all projects at once or set a default they all inherit from. I have only to  been able to change it for one project at a time and it would be ...

• Question
• cloud
• jira-software
• jira-software-cloud
• layout

Hi,  I keep on working on a project which I unfortunately didn't create. I wanted to create an issue in the test environment, but it fails with the message "Begin Task: Begin Task is required"....

• Question
• jira

Hi, I want to send mails when the version release. I want these notifications to be optional, some versions need to be notified and some not. When they decide to release the version they have t...

• Question
• cloud
• jira-cloud
• jira-software
• jira-software-cloud

I am getting this error log. 12-Mar-2021 01:44:06.456 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8080"] 12-Mar-2021 01:44:06.745 INFO [main] org.apac...

• Question
• jira-software
• jira-software-server
• server

Is there a hyperlink that, when selected, would take the user to the "Create Issue" screen, but would always take them to same project and issue type? Ideally, this would be done without changing the...

• Question
• jira-software
• jira-software-server
• server

When I go into any project or board and access the backlog area, No issues appear. When I go to the issues area the issues are there. I know the board queries are good and like I said, This is affect...

• Question
• jira-software
• jira-software-server
• server

We are using Jira for service management and also project management (Jira software), the same clients where we attend tickets we develop software projects, I need to know the client realted to the p...

• Question
• cloud
• jira-software
• jira-software-cloud

I want to see Test runs assigned to users.  Thus I am using Test Run List Gadget but there in Assignee, I have to provide user names explicitly. Rather I want to use the current User function.&...

• Question
• cloud
• jira
• jira-cloud