kepler sql plugin connection issue "driverClassName com.microsoft.sqlserver.jdbc.SQLServerDriver"

[Omprakash Thamsetty]

Hi,

I am facing connection issue for "

Kepler - SQL Query Fields | Grids Dashboards" after upgrade jira data center version to 10.3.18. I tried replacing the mssql-jdbc-12.6.5.jre17.jar and setting up setenv to recognize the jdbc driver. But still no luck. I opened support ticket as critical as it is impacting my instance. 

Error message is:

An error occurred, Failed to load class of driverClassName com.microsoft.sqlserver.jdbc.SQLServerDriver

not sure how to resolve it. Anyone face any issue and any help much appreciated.