Jira

I deleted a Project without ANY tasks associated. It was a brand new project.  I've attempted to create a project with the same name, but JIRA is stating that a project with that name already e...

• Question
• cloud
• jira-software
• jira-software-cloud

I am looking to build a dashboard for reporting off all the issues that my team manage. Noted current gadgets is pretty limited and based on one variable. Looking to cut and slice data based on multi...

• Question
• cloud
• dashboard
• gadget
• jira
• jira-cloud

Hey guys,   I have a new use case where we have a new project that we have a new user group setup for.  We want to then restrict users in that group from seeing anything in a different ex...

• Question
• jira-software
• jira-software-server
• server

we have some security restrictions we need to keep our data hosted locally, not on a cloud. I am looking for a team chat service to be added to our Confluence or Jira locally hosted servers (or both...

• Question
• confluence
• jira-software
• jira-software-server
• server

On Jira Cloud the publicly available image referenced in the priority edit screen is not loaded on the screen.  When I right-click on the missing image icon (broken image) and click open image i...

• Question
• cloud
• jira-software
• jira-software-cloud
• priority

Hello, I finally was able to successfully run an example test script in ScriptRunner (it failed over and over again, then after I stepped away and returned, it magically worked.)  I am testing...

• Question
• cloud
• jira-software
• jira-software-cloud
• scriptrunner

I am trying to get list of Jiras in the project that are specifically in "Is Related To" linking section and NOT in "relates" section of ticket. Can someone please help?  I am trying and cant s...

• Question
• jira
• link

JIRA does not currently support the copying of comments or attachments when cloning issues (see https://jira.atlassian.com/browse/JRACLOUD-5052). However, this is a requirement for us in certain...

• Question
• cloud
• jira-software
• jira-software-cloud

I have multiple columns within my project's board. However, when I update the status of an Epic or Child Issue within an Epic, it doesn't reflect the status on the board of the project so I am unable...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, when closing a sprint it asked if I want the incomplete stories to go the backlog or next sprint.  After closing the done stories were added to the next sprint cluttering the story board....

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all, i am new and i am learning. In practice I need to calculate the management time of a ticket. The handling time must be when the ticket goes into a certain state (which I will call Processin...

• Question
• cloud
• jira-software
• jira-software-cloud

Can a single Jira project have numerous keys?  I'd like to organize my Program, which is comprised of many lines of effort, using built in Initiative, Epic, Task hierarchy. Ideally, I would lik...

• Question
• hierarchy
• jira-core
• jira-core-server
• key
• server

Is there a way that in an automation when I create a subtask, can I then change a field in the sub-task I just created in the same automation rule? It seems that I can only make changes to the parent...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

    I'm using a Next-Gen project with Road Maps, Backlogs, and Sprints enabled. Is there a way to require the user to select an Epic when creating a new issue? And if so, is there a way t...

• Question
• cloud
• jira-software
• jira-software-cloud
• next-gen

When using Jira Cloud are there any project size limits that could effect performance of Atlassian products?   We are considering a single Jira project with 160 people assigned to issues, a...

• Question
• cloud
• jira-software
• jira-software-cloud

I am part of a project and i want to create "Releases" which i have under the Releases tab (ship icon) My question is, now that i have upcoming releases logged for the next few months (environment 1,...

• Question
• cloud
• jira-software
• jira-software-cloud

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• Question
• attachment
• cloud
• jira-software
• jira-software-cloud

My help desk is using a JSM project for end user support.  The call center manager wants a report showing 'handle time' by employee which translates into average time to resolution in our workfl...

• Question
• cloud
• jira
• jira-service-management
• jira-software
• jira-software-cloud

I have a parent project. If I open a PRNT-001 Jira it has CHLD1-001, CHLD2-001, CHL3-001 in its relates section. I am in a situation where, I want to update "Labels" or PRNT-1. Logic to update labe...

• Question
• jira
• label

Hello,  We would be migrating Jira/Confluence Cloud to DataCenter. Kindly point me to any useful documentation or Runbooks for the same. Thank you!

• Question
• cloud
• confluence
• jira
• jira-cloud
• jira-server

I am editing the default Jira workflow and I added a new "On Hold" status, which at some point was assigned to the "default" status (when a ticket is created). I now would like to delete "On Hold" (c...

• Question
• atl-rvw
• bug
• cloud
• jira-software
• jira-software-cloud
• +1 more tag...

Is there any way that I can set up that a story/subtasks is getting automatically assigned to a "team" in Jira?   I have all my epics assigned to a "team", but the stories/subtasks which fall ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi there   I am trying to figure out how I can add another icon (more than the given options) for my different ticket priorities?!    I cannot figure out how I would get another li...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

! because deleting is not possible

• Question
• atl-rvw
• cloud
• jira-core
• jira-core-cloud
• jira-service-desk
• +1 more tag...

I'm looking to figure out if there is a way I can copy the Parent Link from a trigger issue to a new issue created by Jira Automation. The custom field for this in our instance is customfield_13801 ...

• Question
• cloud
• jira-software
• jira-software-cloud