Jira

Given: There is a story with a sub-task on Active Spring Board. When: I move the sub-task to Done status, Jira asks me if I want to change status of the story to Done too. Then: I click "Cancel" bu...

• Question
• cloud
• jira-software
• jira-software-cloud

About a week ago, Jira was producing a feature allowing Comments to be shown in ascending order, (newest at the top), but now that's gone.   We're back to being in descending order, (oldest...

• Question
• cloud
• jira-software
• jira-software-cloud

What do we want to do? We want to choose a different “From Address” to send emails from an Issue. Example:   If we don’t change the “From Address”, the email is sent with success. Example...

• Question
• jira-software
• jira-software-server
• server

When creating a new Issue the Issue ends up on the Issues list. I want it on the Board.  

• Question
• cloud
• jira-software
• jira-software-cloud

Hello! I have the following automation in nextgen project: * When issue is linked, assign the new linked issue to the source issue parent (epic). However, I keep getting "invalid JSON" error. Any...

• Question
• automation
• cloud
• jira
• jira-software
• jira-software-cloud
• +1 more tag...

Dear Atlassian community,   Our team decided to use Story Points (SP) instead of Estimated Time (ET). For the new stories, all the estimation would be based on SP - no problems. For the old ...

• Question
• cloud
• jira-software
• jira-software-cloud

I want to use the rest api to add a comment to a service desk ticket.  Is there any way to do this without using the credentials of a service desk agent with service desk permissions? ...

• Question
• jira
• jira-server
• server

I had used the comments field in one of my dashboards, however, this field only gives me the currently updated comment. We are providing sharing this dashboard as a daily status report. What should I...

• Question
• comment
• jira

Hi Team ,   I want to increase the trash days in jira core . Any possibilities to increase the same .As i have checked Archival is not possible in JIRA core standard addition and premium not a...

• Question
• cloud
• jira-core
• jira-core-cloud

Could you please help here ?   I want to write Jenkins pipeline for build and deploy the jar (Atlassian Plugin project) to artifactory.   Problem : While I use mvn clean package ( jta a...

• Question
• jira
• jenkins
• jira-server
• server

Since few days ago, each "log work" entry I create does not show the usual date and time it used to (the current).   After I save, it shows the work was/will be made 13h ahead. I checked ...

• Question
• cloud
• jira-service-management

I am trying to install the Activity timeline App to bmy list of apps . But everytime i click on it, it says invalid license.  I am trying to access the free version

• Question
• cloud
• jira-software
• jira-software-cloud

Estoy creando un usuario con permiso de  jira-software-users , para una persona que ya tuvo usuario y como no se usaba, se elimino. Ahora al crearlo nuevamente, me aparece como "Usuario deshabil...

• Question
• cloud
• jira-software
• jira-software-cloud

My team ( dev team) uses Jira for the dev work which has epic stories, sub tasks bug etc. And with a workflow. But I want to know if there is any way to use Jira for product team to sync with dev tea...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello! There's and issue with linked PR/branches/commits in Bitbucket <-> Jira - if there's some object (a commit, etc.) with the JIRA key - it automatically links with JIRA ticket. For exampl...

• Question
• bitbucket
• development-panel
• jira
• jira-software
• server

Hi, I have 2 use cases that I would like to implement with automation for Jira (cloud). 1. We have an issue with several fix versions, and I want to create a manually trigger rule that will clone t...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

Dear Community, I am new to Jira and trying to set it up to work with AD.   So far I managed to correctly configure authentication, but the issue I have is with AD containers:   Jira D...

• Question
• jira-software
• jira-software-server
• server

I want to extract the data from ticket description and store it in a text field using automation for Jira in cloud. Let's say my ticket description (Created via email) has Server IP and client name i...

• Question
• cloud
• jira
• jira-cloud

I have no logs of my mail handler in atlassian-jira-incoming-mail.log file but  And in log4j.properties I have log4j.appender.incomingmaillog=com.atlassian.jira.logging.JiraHomeAppender l...

• Question
• jira
• jira-server
• log
• server

I want to add a custom field which via cURL would be filled with integer numbers, i.e.  from an external application, at random times, a number would be filled. Another cURL command will add a n...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there a way to compare Due Date (no timestamp), with a customized Timestamp Field (Date and Time) ex: End Date / Time ?

• Question
• cloud
• jira-core
• jira-core-cloud

I just updated our server to JIRA 8.16 and now every dialog is not completely rendering. So you can't do anything with it. Has anyone an idea what to do, to correct this or is it just a bug?

• Question
• jira-software
• jira-software-server
• server

Hi,    We have a Kanban board, I see the tickets in the board. But I want to see the highest priority tickets in the first. I tried to add swimlane ,quick filter but not able to see them f...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there any way to disable Owner menu in Manage Dashboard and Filter Search in Jira?   Search Filters or Search Dashboards search : Owner: (I don't want to use this Menu and remove Men...

• Question
• cloud
• jira-software
• jira-software-cloud

I would like a query data in JIRA to show the following details: JIRA story IDs Description, Date “approved”...aka ready for grooming. Who moved the issues to the Review phase   how we c...

• Question
• jira
• jira-server
• server