Jira

Hi there, I have the following situation: I have the same Jira Custum Form, but will be used by 2 different groups and for each group of people I have a user picker Implementer => now in the for...

• Question
• cloud
• jira-cloud
• jira-software
• jira-software-cloud

I am trying to determine the most recent time a user interfaces our JIRA Data Center platform.  We initially used the advice here: https://community.atlassian.com/t5/Jira-questions/Finding-...

• Question
• jira-software
• jira-software-server
• server

Hot to automate creating a Jira Software ticket when a Jira Service Management ticket is opened. We can link between the two but I would like to setup an automation rule so that when someone opens a ...

• Question
• cloud
• jira-service-management

Hey Guys. I hope you can help me to solve some questions regarding implementation  the Jira capabilities for our team: 1. We need deploy Feature for several environments (aka customers). askin...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,   I'm not receiving any verification code when I try to log in to Soundtrap JIRA (https://soundtrap.atlassian.net/secure/Dashboard.jspa) on Atlassian. My email is jose.delostrinos@concentr...

• Question
• email
• jira

I had a user report the below error. I was able to reproduce logged in as an admin. No search results in Google or Atlassian searches. It is a Classic board. I have tried filling in all fields. Error...

• Question
• cloud
• jira-software
• jira-software-cloud

When creating a project, I submitted a request but I have no way of getting in touch with the corresponding teams for an urgent request..    Does anyone know how long it will take for it ...

• Question
• cloud
• jira
• jira-cloud

I have managed to get the link with Hubspot and Jira to work, also i have managed to create automation rules for when subtasks are complete to transition the parent issue to the next status but I am ...

• Question
• cloud
• jira-core
• jira-core-cloud

Use case: I am trying to create a chart to get all the tickets created between night 10 PM to 6 AM IST, the chart should have months in X axis and count in Y axis. Data needed for past 4 months. ...

• Question
• cloud
• jira-software
• jira-software-cloud

I have an environment that has a couple of tickets with more than 100 sub tickets and some of them near 1000 sub tickets which create a load on Jira, is there a way to create pagination to reduce the...

• Question
• jira-core
• jira-core-server
• server

Hello!  I'm trying to set up the Average Time in Status gadget, but am not succeeding.  It's not returning any data for any status I've configured for the chart.  Is there a step by s...

• Question
• cloud
• jira-software
• jira-software-cloud

Really missing the ARJ support for themes, that is not supported in the new 3.0 UI. This was a very powerful and useful feature in Portfolio for JIRA, but I prefer not to go back to the old UI to use...

• Question
• advanced-roadmaps
• server

Hi, I have two questions related to Jira custom fields (have a  basic understanding of Jira product): - is it possible to add a Jira custom field to a standard Jira issue (as example a Jira st...

• Question
• cloud
• jira-software
• jira-software-cloud

I've created an own (personal) dashboard and want to land at it after the login OR i want it shown after login. Is there an easy possibility to realize it ? If not, possible there is a workaround, e...

• Question
• cloud
• jira-software
• jira-software-cloud

I have read about Advanced Settings in the Admin where you can change the date picker format, but I cannot find anything in Jira Cloud to do this? My problem is the date format of the picker is diff...

• Question
• cloud
• jira-software
• jira-software-cloud

Currently the roadmap doesn't show start and end dates of child issues, however is it possible to configure the issue view to have the child stories display their own start and end dates from the par...

• Question
• cloud
• jira-software
• jira-software-cloud

I have an advanced roadmaps plan I created, of course selecting releases.  We have created a new release, via the release management area in Jira.  Now I can't add that already created rele...

• Question
• advanced-roadmaps
• jira-software
• jira-software-server
• server

Hello, I have a Linux server with JIRA and Confluence installed on it.  Both apps are running fine, however, my application links are not working like expected. Within Confluence, I have succe...

• Question
• application-link
• confluence
• jira
• jira-server
• server

Hello, I'm trying to find out what might be causing long response times for Issue Navigator (/secure/IssueNavAction!default.jspa) and Query Component (/secure/QueryComponent!Jql.jspa). Even when the...

• Question
• jira
• jira-server
• jql
• server

Hi everyone, is there a way to hide all comments which are restricted? e.g. when you are presenting your screen in a meeting with the client I don't want the client to see all the restricted commen...

• Question
• jira-software
• jira-software-server
• server

I'm trying to deactivate a user, according to the user deletion recommendation in the documentation: https://confluence.atlassian.com/adminjiraserver/create-edit-or-remove-a-user-938847025.html But...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I am trying to create a Two Dimensional Filter statistics gadget for my new Jira dashboard. I created some filters based on my issues, when I try to select that filter (issue type ) , I am unabl...

• Question
• jira

How do I bulk change issue types?   I have a load of tasks that should really be stories. Does Jira allow me to do this?   Cheers,   -d

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

For the past 1 year I need to find the number of issues created in different time range say between 2 am to 3 am, 3 am to 4 am and so on.... So the ask here is to find issue created based on time ra...

• Question
• cloud
• jira-software
• jira-software-cloud

Initially after spinning up this cloud instance I tried to do an import from our Jira server, although this failed and has permanently locked out the instance. I cannot submit a support request due t...

• Question
• cloud
• jira-software
• jira-software-cloud