Jira

Hi team! I've received a request to change a customer URL, and came across the following KB Article: https://support.atlassian.com/organization-administration/docs/update-a-product-url/ With...

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• cloud
• jira-software
• jira-software-cloud

In one of my Jira projects, the comment section does not have the box to allow me to comment. I have Dev user privilege for that project.

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• cloud
• jira
• jira-cloud

...ssue. I can edit and update anything else on that ticket just fine.  My automation that sets Flagged to TRUE when I move a ticket into a specific status works but cards aren't getting colored y...

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• jira-software
• jira-software-cloud

So i think i messed up. We wanted to create new status fields and columns for our active sprint. In doing this, i create the status fields, then created a new workflow and assigned the workflow to ou...

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• cloud
• jira-software
• jira-software-cloud

We are a small organization in which all employees have default access to all boards in Jira (default permission scheme).  I am looking to create an HR recruiting board that should only be viewa...

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• cloud
• human-resources
• jira
• jira-cloud
• recruitment

Hello, my name is Magali Albornoz, I work at Besysoft SA. Argentina. We are having problems with the incidents of new users in jira, since the fields of assign / reporter / creator are being saved i...

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• jira-software
• jira-software-server
• server

I am trying to add a customer to an organization and have it send them the invite email but it is not going thru. I haven't had this issue before. Please help. The customer email is jose@atlus-ins....

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• cloud
• jira-software
• jira-software-cloud

How do I feed a cascade field with an external database, be it a spreadsheet or a database? I want a select list field to have the options of an external spreadsheet

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• cloud
• jira-software
• jira-software-cloud

REST API URL -  https://company.atlassian.net/rest/api/3/issue   I am trying to tag user while raising an issue via JIRA REST API v3 but as shown in the below image, it is displayed ...

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• cloud
• jira-software
• jira-software-cloud

I have a custom field "QA" on tickets. It is a people field, allowing the ticket creator to add multiple JIRA users to the field. I'm trying to use automation to send emails to all people in th...

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• automation
• cloud
• email
• jira-software
• jira-software-cloud

REST API URL -  https://company.atlassian.net/rest/api/3/issue   payload = { 'fields': { 'summary': 'something...', 'issuetype': { 'id': '1' ...

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• cloud
• jira
• jira-software
• jira-software-cloud

Installed jira apps are not loaded/displayed in the apps

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• cloud
• jira-software
• jira-software-cloud

Hi Hoping someone can assist me. I have a field called "Submitted by" in several projects. Originally, it was listed as a required field. I followed the steps to make the field optional. I went to is...

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• cloud
• jira-software
• jira-software-cloud

Currently, my custom field 'Product' displays under Main area. Is it possible to have it in the 'Details' section? This field would coincide with our Affects / Fix Versions (i.e. to identify which P...

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• custom-field
• jira
• jira-server
• server

I've noticed that I'm not getting issues that are in a current sprint that were moved over from previous ones.  The REST API I'm calling is: string jiraUrlEnd = $"/rest/agile/1.0/board/{boardI...

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• cloud
• jira-software
• jira-software-cloud

Hello! I'm trying to make an automation that will stamp the Reporter field on a ticket with the value from a custom field I've created. I've got a Slack workflow for my Sales reps to use to qui...

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• cloud
• jira-software
• jira-software-cloud

Trying to create a JIRA issue and am unable to due to an issue with the “components” field, which defaults to “none” and doesn’t allow for any changes to be made (no drop-down, etc.)

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• cloud
• jira-software
• jira-software-cloud

Hi,   I have problems closing an Issue on a Kanban Project. I am not sure if it is affecting the plugin: Jira Misc Workflow Extension. Before extending the trial version it worked. This plugin...

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• cloud
• jira-software
• jira-software-cloud

We frequently attach data queries to our Jira tickets. For some better known domains, Jira automatically changes the domain to the domain's header. See below:   Here, the actual code is ci...

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• cloud
• jira-software
• jira-software-cloud

I am trying to establish a service support workflow to handle production related enquires via service desk and would like to customize several settings and functions, I have tried to look at the manu...

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• cloud
• jira
• jira-cloud

Hello,     I need to do a backup to a jira cloud project, i tried with backup manager but the project isn't appears on the list, so, Does anyone knows another way to create a backup to a j...

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• cloud
• jira-software
• jira-software-cloud

Hi, I'm looking for a consistent way to set fields on an issue when the field is not really on the screen. In the documentation I found the  issueInputParameters.setSkipScreen(true) o...

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• custom-field
• jira
• jira-server
• scriptrunner
• server

Having a "Team managed project" the Epic link is not shown when using the Issues view. It is not shown in the new view and when I switch "Go to advanced search" I can add the field "Epic Link", but t...

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• cloud
• jira
• jira-software
• jira-software-cloud

The default JIRA workflow when you go to Resolve Ticket or Close Ticket has a pop up screen appear and a blue information bar before the fields that need populating which says: Resolving a ticket in...

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• jira
• jira-server
• server

I want to upgrade Jira to the latest version in 8.19.1, but i check in Jira updates not compatible, any solution for this ?

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