Jira

Is there a way to setup Jira to accept markdown for the "Description" field in new tickets? Markdown works in ticket comments. When it's used in creating a ticket, the output is sub-optimal It see...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• markdown

Hi,  I need a Plan option to draw a roadmap for our project.  How do I find that option to add it to my header that comes with a dropdown?

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I'm trying to create an automation in our Jira Service Desk to automatically reply and resolve a ticket based on a custom request type with cascading fields. However, there needs to be some excl...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi everyone, My English is not good, sometimes i use the wrong word, so hope you don't mind. I have some problem with my plan (roadmap view). I have the hierarchy like this epic - task - ...

• Question
• cloud
• jira-server
• jira-software
• jira-software-cloud

We stopped receiving email notifications and on trying to send a test email from System->Mail->Outgoing mail An error has occurred with sending the test email: com.atlassian.mail.MailExceptio...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, We're splitting off one of our products to their own new instance of Jira Software and when setting it up I've received this error message:  Given this is a new instance (Free level wit...

• Question
• cloud
• jira-software
• jira-software-cloud

I currently have an automation that will send an email to Slack Channel #1 (TEST) if the issue's (custom field) TestFlag is set to ON and send an email to Slack Channel #2 (LIVE) if the issue's ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi I am wondering if it possible to create multiple epics within the same JIRA Project that have a unique set of customized fields on each issue within the respective epics. In other words, can Epic ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

As I have limited options under more  

• Question
• cloud
• jira-software
• jira-software-cloud

We're setting the summary of an issue based on what is in a few fields, and one of which is a multi-select field.  To make sure we aren't modifying the options that were selected, we're copying ...

• Question
• automation
• cloud
• jira-service-management-cloud
• jira-software-cloud

We had integration working at one time, and then it stopped. I noticed the MS Teams Jira Cloud app was older and needed an update, so we applied the new app. Now, when selecting the app, we can "Sign...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello there, I am trying to start using Jira for project manager but I am having difficulties to understand how can I use roadmaps to track the dates and deliveries from tasks or stories wich are in...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi! Is it possible to create a task in a business project and then move or copy it to a JIRA software project (and follow it to completion)?   Thank you!

• Question
• jira-work-management

When I am viewing the Story Issue page I'd like to be able to see the story points for each subtask in the Subtasks list. I used to be able to do this when I was using a team-managed project. --- B...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• story-points

I have a "Contract Signed Date" (month/day/year) and I want the automation to tigger every year on that month/day so I can review the contract yearly, how would I go about comparing the current month...

• Question
• cloud
• jira-software
• jira-software-cloud

I am a new JIRA admin at work and have been using the Cloud based Trial at home to get more familiar with the product. I am now importing a Workflow at work, that I created at home and found that at...

• Question
• condition
• jira
• status

The email api doc suggests the basic authentication way to access the api using email and api-key. But how could i use the app key "internal-email-api-developermode" and shared secret to authen...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm unsure if this is a bug or I'm just not doing this correctly. I have automation set  up to move a ticket created with no epic to  an empty epic bucket. The problem is it seems to be mov...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

The mail queue in JIRA applications is not automatically flushing. But If I try to manually click on Flush emails users are getting mails. If I send test email from Default SMTP server its sending ...

• Question
• jira-software
• jira-software-server
• server

I disabled the insight plugin and now Jira does not see the Sevice Management. I reenabled it and it still is asking to install it. We never uninstalled the Servce management. Is there a way for Jira...

• Question
• insight
• jira
• jira-server
• server

When using bulk update thru CSV, header file has Issue Key (mapped to Issue Id), Summary (obligatory field), and Description. When importation is run, instead of updating cards of same Issue Id, it ...

• Question
• cloud
• jira-software
• jira-software-cloud

Iam new to Jira .Assume I have 50 Jira Projects in my Jira Instance. I want to make my custom fields mandatory/Optional in particular jira project. Any time any custom fields can be changed to requir...

• Question
• custom-field
• jira
• required-field

As a government tester I have 58 overarching requirements (or subset of) that all projects must meet and/or are scored against. I'll call them static requirements since they do not change and they do...

• Question
• cloud
• jira
• jira-cloud

I deleted some add-ons that our team thought they didn't need or use anymore but they changed their mind and now want the add-ons back. Some of the data within Jira was tied to the use of these add-...

• Question
• jira-software
• jira-software-server
• server

A user had inadvertently created a duplicate account in Jira. Because of this, whenever the user was mentioned in Confluence pages it could have been either of his accounts that were referenced.&nbsp...

• Question
• jira
• server