Hola, borre una tarea importante de mi proyecto, como puedo recuperarla?
Hello, I'm been going through the jira rest api and am trying to find documentation on whether the rest api supports the generation and retrieval of project reports? So far I haven't found any...
Hello, how can an agent remove themselves from a round robin queue straight from the Slack integration, is this possible?
I added two users to a JIRA project and sent them links to the Project Board. When they click the link, it sends them to the Atlassian Help Center landing page below. I confirmed the acce...
It appears that the data/work down from the previous sprint dates on tickets that rolled over or were reopened in the consecutive sprint is accounted for in the current sprint. This is throwing of my...
Hi All, For some reason when I create my structure and I have the progress be created by status the progress bar disappears. Anyone have this issue?
What is the name of the future that save email communication in jira tickets? I have a ticket system and I want to save all the comunication in the ticket notes. Is that a way to past a spec...
project = <Project_Name> AND component = <Component_Name" AND status in ("To Do", "In Progress", "In Backlog", Acceptance, Pending, "Ready for Review", "ready for work") AND fixVersion in (2...
Hi, field "reporter" can not seem to appear in create screen- even it appears in screen layout. "issue type"- the same. is not also appearing in the view screen. what am I missi...
Hello Can I move more than one project at a time in our test environment to the Recycle Bin? Grtz. Eric
I have a client who wants to restrict the ability for admins to create accounts for only users with the company domain. Is this possible?
When I share the JIRA Service link to access the dashboard with my team agents it's taking them to the Customer Portal > Request type form. Customer Portal is the view we created for clients...
Hello, I have a simple JQL query that pulls in Open epics which have WSJF value set. Filter123456: Resolution = unresolved AND Type = Epic AND WSJF Is Not Empty This filter is used to crea...
Good morning, everyone. I started having this issue a few days ago, and have tried several approaches to fix it. Problem: Emails sent to the Jira Service Project are not being delivered to the Ser...
This hamburger menu on the left has a drop down list of what seems to be "profile" under Jira Software. But are these 'user profiles'?
Hello everybody, I am leading a team where each one of our members is working on different projects. I have created a project for our team and created a simple filter to view all of the issues that ...
We are migrating a server instance (v8.3.3) to a different data center instance v8.20.1). Ideally I would have created a new instance at v8.3.3, restored the database backup from the original s...
if(group==grp1){ fieldValueService.setFieldValue(issueKey,imappId, applicationId); If(group==grp2){ fieldValueService.setFieldValue(issueKey,imappId, applicationId);} If(group ==grp3) {fieldValue...
I came across this and I have been trying to know why am having the error.
I'm editing an automation that has existed for a while by adding an additional else statement. I was able to do so, but within that else statement I can no longer directly add an in-line conditional....
Hi, We recently updated our Jira Software application to version 8.20.1 as well as Tempo Timesheets to version 15.1.0. Previously it was possible to add the Tempo custom field 'Team' to a Kanban or ...
Hello, community! I wondered if there is any best practice in creating a task list as a template? The use case would be: as a PM, I want to have a list of repetitive tasks performed before a websit...
...s appearing on the story page, but it appears as a normal text field: This also holds true for the default value settings: Can you tell me what I am doing wrong? Regards
Hola!! Les cuento que tengo el siguiente problema: No puedo cerrar sprint ya que me dice que hay subtareas sin finalizar, pero las subtareas estan todas con un estado verde de finalizacion (algunas...
We have (2) Jira projects were the same stories/tasks are discussed. Example: we have an Infrastructure project where we need to update servers. Then in the Management Review Proje...
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