Hello, I am trying to link together 3 separate business units, Sales, Production, and Deployments using both JIRA and Confluence. My goal was to have an intake form be s...
We are embarking on utilizing Jira in a more involved fashion. Currently, we have a single large project and have created sub-sprints that focus on development tasks found within the SAME proje...
Hi. I'm trying to build some reporting solutions, and I need to implement a metric that examines the average update time on issues. That is, Highest-Priority bugs should have an update every...
Hi I am trying to setup a kind of automation here where, I want to know if this can be possible and incorporated in the present environment. So I've Visual Studio (VS), Jira Software and Github (nor...
I've just joined Atlassain and I have no clue what I'm doing really. I'd love some feedback or links/tutorials on how to manage or use products and what I should do moving forward
...rafana --", "enable": true, "hide": true, "iconColor": "#5794F2", "limit": 100, "matchAny": true, "name": "releases", "showIn": 0, "tags": [ "release" ], "type": "t...
Good morning Atlassian people! Is there a way to use fields as a trigger to load specific checlists? example: Department Field: Customer Service -> pulls checklist template A Departmen...
Hi, In the service desk project, some of the assignees couldn't resolve the issue within the SLA determined time. However, I want to change the First Response Time to maintain the SLA time limitatio...
Hi Team, We are using same workflow for all main issue types. I have a requirement to create a jira ticket from Requirement issue type if we choose the option "Create a New Feature" = yes on c...
Hi, I've recently upgraded my Jira Server from 8.13.3 LTS to 8.20.2 LTS. Besides that I've also changed database from PostgreSQL 10 to PostgreSQL 13. Of course I know that is unsupported version, bu...
Hi Team, As per recent scan we found out that there are lot of places where Atlassian bundled plugins are using log4j 1.2.17 inside. We are using Jira Service Management 8.13. Any suggestions how ...
Hello, I'm trying to import the list of subtask from csv file. The Story has been created - it's only about adding subtasks to it. I cannot do this because my jira is not mapping issue type, so it...
Hello, I need to get a count of all tickets that were unresolved on January 1,2021 so that I can give a true comparison of the improvements in the backlog. Anecdotally, I know that we decreased the b...
Hi, New to JIRA - Wonder if there is a way to create an EPIC that has a start date of 1st of each month for a year - We have a new process that has to start each month and to save time wondered if yo...
Hi Does anyone know if it's possible to use advanced compare condition in Jira automation to match a project name? So far I have this: But when I transition an issue the audit log is saying th...
I have about 20 fields that I want to have set that for a specific transition, those 20 fields are not set to "rework". In other words, don't allow transition if even one of those fields has the valu...
I want a chart gadget in which it displays all unresolved vs resolved issues till now.
Hello, in my current project I have several tasks linked to the Epics. Now we are introducing the stories, It means that the stories will be link to the Epics and tasks will be linked t...
I have an odd issue and I hope it is a very dumb user error. On Chrome, when I'm in the backlog I cannot see the name of the color coded epic to the right of the name of the user story. H...
I have a Jira automation rules in jira server. When an issue of a specific type is created I send a notification through a webhook to a microsoft teams channel. And with other rule I send a notificat...
we have a csv file with 42 records we are able to map all the fields of csv with jira field everything gets mapped but description is not mapping we can able to map it with Description(custom field) ...
We have some users (with Basic access) who would like to be able to archives pages within their projects but I cannot figure out which access they should have. Is there anyway to do it without giving...
Hi, How can I add more than 1 project in a board, without losing the menus on the left side? I need to add 3 projects and a list of tickets of assignees (around all Jira instance). Adding ...
I need to inform the user that manage the Advance Roadmap with an email in case as Product Owner I change for example a date of a task in my Jira Board.
I can work on project tasks changing dates, due dates and so on, review these within the Advanced Roadmap changes and save it in order that the projects receive these new modification on project leve...
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